App comparison
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Khoros Communities
5
4
4
5
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Community & self-service knowledge base for enterprises
Last updated: September 2026
Khoros Communities Alternatives & Competitors (2026)
Top 9 free alternatives
Preferred Patron Loyalty
Innovative Loyalty Programs, Customer Engagement & Gift Card
0.9
Value for money
Starting price
No pricing info
0.6
Functionality
Activity Tracking
5/5
API
5/5
Access Controls/Permissions
N/A
Top Features
Content Management
4/5
Discussions/Forums
4/5
Chat/Messaging
N/A
LiveAgent
Cloud-based customer service platform for all sizes
0.6
Value for money
Starting price
No pricing info
0.4
Functionality
Account Management
5/5
Agent Interface
4.8/5
Alerts/Escalation
4.6/5
Top Features
Content Management
4/5
Discussions/Forums
4/5
Chat/Messaging
N/A
Birdeye
Cloud-based agentic marketing for multi-location brands
0.5
Value for money
No pricing info
Starting price
No pricing info
0.4
Functionality
Activity Dashboard
4.8/5
Activity Tracking
4.5/5
2-Way Messaging
4/5
Top Features
Content Management
4/5
Discussions/Forums
4/5
API
N/A
Freshservice
A complete IT service management (ITSM) tool for business
0.4
Value for money
Starting price
No pricing info
0.1
Functionality
Alerts/Notifications
4.4/5
Access Controls/Permissions
4.3/5
API
4.3/5
Top Features
Content Management
4/5
Discussions/Forums
4/5
Chat/Messaging
N/A
SurveyMonkey
Online survey and feedback collection platform
0.4
Value for money
Starting price
No pricing info
0.3
Functionality
Anonymous Feedback
4.7/5
Activity Dashboard
4.6/5
API
4.5/5
Top Features
Content Management
4/5
Discussions/Forums
4/5
Chat/Messaging
N/A
Zendesk Suite
AI powered customer service across all channels
0.2
Value for money
Starting price
No pricing info
0.2
Functionality
Account Management
5/5
Archiving & Retention
4.6/5
Activity Dashboard
4.5/5
Top Features
Content Management
4/5
Discussions/Forums
4/5
Chat/Messaging
N/A
0.4
Value for money
Starting price
No pricing info
0.2
Functionality
Activity Dashboard
4.9/5
Alerts/Notifications
4.5/5
Alerts/Escalation
4.4/5
Top Features
Content Management
4/5
Discussions/Forums
4/5
Chat/Messaging
N/A
0.5
Value for money
Starting price
No pricing info
0.4
Functionality
Action Management
4.8/5
Activity Dashboard
4.6/5
Access Controls/Permissions
4.5/5
Top Features
Content Management
4/5
Discussions/Forums
4/5
API
N/A
0.2
Value for money
Starting price
No pricing info
0.2
Functionality
Customer Database
4.8/5
Customer Experience Management
4.4/5
API
4.4/5
Top Features
Content Management
4/5
Discussions/Forums
4/5
Chat/Messaging
N/A
0.2
Value for money
Starting price
No pricing info
0.3
Functionality
API
4.7/5
Activity Dashboard
4.5/5
Access Controls/Permissions
4.4/5
Top Features
Content Management
4/5
Discussions/Forums
4/5
Chat/Messaging
N/A
0.1
Value for money
Starting price
No pricing info
0.1
Functionality
Activity Dashboard
4.5/5
Activity Tracking
4.3/5
Appointment Management
4.3/5
Top Features
Content Management
4/5
Discussions/Forums
4/5
API
N/A
0.5
Value for money
Starting price
No pricing info
0.4
Functionality
Activity Tracking
5/5
AI/Machine Learning
4.6/5
AI Copilot
4.3/5
Top Features
Content Management
4/5
Discussions/Forums
4/5
API
N/A
Value for money
Starting price
No pricing info
0.2
Functionality
Activity Dashboard
4.7/5
Campaign Management
4.4/5
API
4.3/5
Top Features
Content Management
4/5
Discussions/Forums
4/5
Chat/Messaging
N/A
0.3
Value for money
No pricing info
Starting price
No pricing info
0.1
Functionality
360 Degree Feedback
5/5
Benchmarking
5/5
Access Controls/Permissions
3/5
Top Features
Content Management
4/5
Discussions/Forums
4/5
Chat/Messaging
N/A
0.3
Value for money
Starting price
No pricing info
0.1
Functionality
A/B Testing
5/5
Campaign Management
5/5
API
4.6/5
Top Features
Content Management
4/5
Discussions/Forums
4/5
Chat/Messaging
N/A
0.7
Value for money
Starting price
No pricing info
0.4
Functionality
Activity Dashboard
5/5
Competitive Analysis
5/5
Complaint Monitoring
4.8/5
Top Features
Content Management
4/5
Discussions/Forums
4/5
Chat/Messaging
N/A
0.9
Value for money
Starting price
No pricing info
0.7
Functionality
Access Controls/Permissions
5/5
AI/Machine Learning
5/5
AI Text Generation
5/5
Top Features
Content Management
4/5
Discussions/Forums
4/5
Chat/Messaging
N/A
0.5
Value for money
Starting price
No pricing info
0.4
Functionality
Anonymous Feedback
4/5
360 Degree Feedback
N/A
Action Management
N/A
Top Features
Content Management
4/5
Discussions/Forums
4/5
Commenting/Notes
N/A
0.3
Value for money
Starting price
No pricing info
0.2
Functionality
Activity Dashboard
5/5
Anonymous Feedback
4/5
A/B Testing
N/A
Top Features
Content Management
4/5
Discussions/Forums
4/5
API
N/A
0.6
Value for money
Starting price
No pricing info
0.2
Functionality
Benchmarking
4/5
Alerts/Notifications
2/5
Access Controls/Permissions
N/A
Top Features
Content Management
4/5
Discussions/Forums
4/5
Commenting/Notes
N/A