App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Shopify Plus Logo

Enterprise eCommerce platform for high volume merchants

(6)

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Shopify Plus Reviews

Overall rating

4.8

/5

103

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.81/10

Reviews by rating

Suggested alternatives

bigcommerce
sellerchamp
square-online-store

Pros and cons

We were growing quickly and needed a better ecommerce platform than what we were using. The Enterprise version of Shopify is amazing.
Very intuitive and easy to use. Customer service is great and the apps for the platform are awesome as well.
Great to find out the past purchases by customers and use them for retargeting purposes, excellent at providing discounts and vouchers.
The lack of options in the product information and no deep log information when manage error it is something that I least liked.
This platform is expensive. It does have a few problems with calculations and some basic data.
I have yet to find anything frustrating with Shopify.
Filter reviews by

Overall rating


Company size


Industry


Time used


103 reviews

Recommended

AvatarImg
AvatarImg

Phoebe M.

Physiotherapist / Sports Therapist

Health, Wellness and Fitness, self-employed

Review source

Overall Rating

Game changer for our business

Reviewed a year ago

Transcript

Speaker 1: Yes, my name is John. I'm a director at Crumblebee Books, and I give Shopify Plus a four out...

AvatarImg
AvatarImg

Rodger S.

Director of Marketing

Retail, 501-1,000 employees

Review source

Overall Rating

Shopify for All!

Reviewed 3 years ago

MR
AvatarImg

Maciej R.

Financial Services, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Shopify Plus - Great Option For Scaling Shopify Stores

Reviewed 9 months ago
Pros

The price break for transactions is the most helpful feature for growing Shopify stores

Cons

Unease of path around getting other stores under the main Shopify account

AvatarImg
AvatarImg

Bonnie J.

Retail, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Yeah look not much different to not plus

Reviewed 2 years ago

Pretty positive besides my site being hacked

Pros

I like the features that are offered for the platform and I really like the integrations you can use in the software.

Cons

I just don't think it's worth the money and It's not much different to the non plus version.

MA
AvatarImg

Mohammad A.

Computer Software, 5,001-10,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Shopify Plus is the right business partner.

Reviewed 2 years ago

Not bad at all, on the contrary it is one of the best experience that I had.

Pros

It does a turn-key job for you. All what you need for your business is there.

Cons

Updates on mobile phones needs to be regular.

JR
AvatarImg

Joanna R.

Apparel & Fashion, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

I love Shopify Plus

Reviewed 2 years ago

I would recommend.

Pros

Shopify plus really helps our business as we scale.

Cons

It is expensive. We have to make at least $2M a year for it to make sense.

CC
AvatarImg

Catrina C.

Retail, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Lots of room to grow

Reviewed 2 years ago

It's been a great experience, being a plus customer, we are moved to the head of the line when reaching out to support - and always have someone available to help.

Pros

It was easy to setup - especially compared to competitors and we have plenty of room to grow within the software.

Cons

Some aspects can be a little confusing or intimidating without proper training.

MB
AvatarImg

Mac B.

Consumer Goods, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Great Software for small to medium sized businesses

Reviewed 2 years ago

Overall, it’s really great for our business. It has supported our growth and we see a long future with the software.

Pros

Shopify has been great for our b2b business. It has a ton of great features that allow for a bunch of customization and integrations. Being the size that it is, there are so many CRM’s that integrate with it too, making it great to use with HubSpot. Overall, it is great for growing businesses.

Cons

There are a lot of integrations for shopify that I feel should just have been apart of shopify itself. The ability to lock certain pages on your website should just be standard rather than relying on an app. It would allow for way less time researching apps and more time using the platform itself.

AvatarImg
AvatarImg

Dane M.

Consumer Services, 10,001+ employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great tool!

Reviewed 2 years ago

Shopify Plus is a very important tool at work, I use it a lot and it has been very useful.

Pros

I am able to use Shopify Plus on multiple webpages while handling 3+ customers at once. This has made handling multiple customer a very easy.

Cons

Sometimes when you are signing in, you are forced to do an insane number of reCAPTCHAs.

AvatarImg
AvatarImg

Nickolette B.

Hospital & Health Care, 10,001+ employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Shopify plus Review

Reviewed 3 years ago

I absolutely love working with Spotify plus. They are great features for your business and Has great ways to boost your business is online presence.

Pros

It’s extremely Fast and easy to set up a Shopify plus store. This app is indeed expensive but it’s great for businesses. I love that your online store well I have a trusted and reliable security. It’s also has a very good speed. Ruby programming language helps you to create Custom Promo’s when you are a Spotify plus Customer. Spotify plus helps you to get your business on a bigger scale really fast.

Cons

This platform is expensive. It does have a few problems with calculations and some basic data. But overall not that bad you can try it out.

JA
AvatarImg

Jinnie A.

Sporting Goods, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Couldn't be easier

Reviewed 4 years ago

Great experience with Shopify+. Very satisfied customer.

Pros

Shopify+ really couldn't' be easier or more user friendly. Our Shopify+ rep is always helpful and ready to answer questions.

Cons

There's really nothing I don't like about Shopify+, it's easy to use, user friendly, and has everything I need.

CP
AvatarImg

Chris P.

Food & Beverages, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Everything you need!

Reviewed 4 years ago
Pros

Shopify Plus is expensive, but if it fits your business size it's worth it! For smaller businesses the lower levels of the Shopify Tiers are good for your size; but if Shopify Plus makes sense go for it. Specifically Shopify Flow and Shopify Script Editor on Plus have been game changers for our business! Shopify Flow makes day to day management of our store so much easier!

Cons

The library of "pre-built" Shopify scripts for Script Editor is very small. You definitely have to rely on third party sources and custom developers to build most scripts for even basic things.

GM
AvatarImg

Gary M.

Computer Software, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

i love shopify plus!!

Reviewed 5 years ago

i have allways wanted to start a E-com store and amazon was too much so i decided to go shopify where it was easy for a beginer like me to get started and learn more about dropshipping

Pros

as i created a dropshipping business shopify was the first place i went and i cannot say how great the platform is. very easy and user friendly

Cons

i think they could of had more background templates

AvatarImg
AvatarImg

Megan G C.

Retail, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Great option for Passive Income

Reviewed 5 years ago

I started an online store and am earning passive income with Shopify ever since

Pros

I started an online store on shopify about 2 years ago. I watched a lot of videos on how to use it so the ease of use is easy because there's a lot of information available. My shopify store is my best form of passive income and the Shopify PLus software has made managing the store, orders and returns easy and fast

Cons

The learning curve may be a bit extensive for beginners but there's lots of videos to learn

AvatarImg

Verified reviewer

Information Technology and Services, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

A Favourite

Reviewed 5 years ago
Pros

Before I was trying to use weebly's stuff, ever since I switch to shopify I am doing so much better. Great merch management Easy to implement designs Easy to update.

Cons

Which the price was a little better in terms of what they charge but hey, anything for convenience.

AvatarImg

Verified reviewer

Apparel & Fashion, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Best In class e-commerce solution

Reviewed 6 years ago
Pros

Shopify is a very powerful platform that can run any e-commerce store from the smallest startup to the largest brands. The software has many users contributing to its platform and is very well documented, making it simple to find ways to customize your store. It is a very flexible, yet easy-to-use platform that can be customized in many ways. I have looked into other various solutions but Shopify offers the most our of the door. It offers many apps that can increase the functionality of the platform.

Cons

The Shopify Plus option is much more expensive than the previous options but offers a lot for the price.

AvatarImg
AvatarImg

Nick S.

Marketing and Advertising, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Number One eCommerce Platform

Reviewed 6 years ago
Pros

Shopify makes it simple to setup and optimize your online store. They are by far the leaders in this space.

Cons

I have yet to find anything frustrating with Shopify.

AvatarImg

Verified reviewer

Consumer Goods, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Great for businesses that do not employ an entire sales & web development team

Reviewed 6 years ago

Overall I really like working within Shopify and Shopify Plus. There are a decent amount of features for most businesses to establish a healthy online presence outside of today's e-commerce giants.

Pros

I really enjoy the fact that Shopify makes e-commerce accessible to anyone who wants to start a business. As a marketing professional, I feel that I have a leg up when it comes to online selling, but even for those who are new to the game can catch on quickly with Shopify and Shopify Plus. Creating product listings is very easy and intuitive, unlike Amazon where you have to jump through 10,000 hoops and hope that they approve your listing.

Cons

I do not like that a large majority of the website themes are overseen by outside companies. I understand that Shopify does this to offer more options to their customers in terms of website design, but I feel that there should be standards as to how customer service is to be delivered for their products. Shopify will sometimes help from their end when they can, but odds are if you're using an app or theme from an outside developer, there is little they can do to help if the developer is not responsive to an issue.

AvatarImg
AvatarImg

Luis Daniel R.

Marketing and Advertising, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

I love shopify plus!

Reviewed 6 years ago
Pros

I like how quickly you can build an online store with trusted security and speed, also being a plus+ customer allows you to get dedicated customer support and access to apps that can help you to automate your store or create very custom promos using Ruby programming language. It's a platform to scale your bussiness very fast!

Cons

from a web developer perspective, I don't like that there's no built-in GIT control over the themes, there are many external options to do that but it would be great to build some control versioning between themes inside the shopify platform.

AvatarImg
AvatarImg

Shari H.

Apparel & Fashion, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Dreamy compared to other platforms

Reviewed 6 years ago
Pros

So easy! Having been on a different platform for 3 years that operated on a break + fix model (something breaks, we spend money + time to fix. That in turn breaks something else, more time + money to fix, and the cycle continues), this platform operates like a dream. We actually get to optimize our site and spend time testing functions and driving the business.

Cons

some limitations as it relates to promos + discounts. Cannot use more than 1 discount code at a time. Cannot store a credit in a customer account. Cannot edit an order (now you can, but there are limitations).

AvatarImg

Verified reviewer

Internet, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Super easy unless you hit a feature wall

Reviewed 6 years ago

If I had thenpower to change pur business model to make Shopify work for us again, I would. If you just want to sell wisgets with a sweet custom store, look no further.

Pros

I imagine 90% of people will find that their needs are met with the out-of-the-box software. The ease of ramping up is far beyond the competition. However, if your business needs go outside of expected ecommerce patterns, you hae to buy or build a kluge of custom plugins. Eventually we had to abandon Shopify to build our own platform, but we were well-served for a long time, and frankly I miss it.

Cons

Like most off the shelf software, it can’t be everything to everyone. In our case, we couldn’t build our mixed model of hardware/software onetime/subscription billing.

AvatarImg
AvatarImg

Jake C.

Arts and Crafts, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Free Demo sold me right away!

Reviewed 6 years ago

Awesome, if you're thinking about it, just go out and try their free demo, you've got nothing to lose. If you find it's more than you need, you can check out the other cheaper and free options.

Pros

Free demo is good to get a taste of what it's about, and it sold me right away. I've used shopify before on personal, small projects, but this gives you tools to manage a much larger revenue stream and be confident in it. The platform is super easy to use if you have even a small amount of experience with eCommerce sites and operating them. You can get up and started very quickly, post new items very quickly, it's great!

Cons

Some issues with shipping customization that I had to find a workaround for, by updating pricing instead of shipping dimensions since you cant do that.

AvatarImg

Verified reviewer

51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

I've worked with store management/owners who have used Shopify Plus.

Reviewed 6 years ago
Pros

It gives a lot of flexibility to larger businesses to have a great shopping experience for their customers, accumulate the data needed to manage their store, and a partner and app ecosystem that has great teams involved helping to solve real business problems.

Cons

Much like the other versions of the Shopify software, the cost of goods would be a very useful feature to be included.

KG
AvatarImg

Kyle G.

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Industry leader for a reason.

Reviewed 6 years ago
Pros

Industry leader for a reason. In my opinion, Shopify is the platform of choice for most ecommerce retailers, even those who are super technical.

Cons

The price continues to go up and up so make sure you evaluate whether you need Plus or regular shopify.

AvatarImg
AvatarImg

Danielle M.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Currently using Shopify Plus to run our E-Commerce website

Reviewed 6 years ago
Pros

The front end of Shopify is really great. So many choices for templates to make a beautiful store. They are also dynamically upgrading the store and keeping pace with tech.

Cons

Reporting really stinks. They are in the retail business but offer very little in the way of retail reporting.

AvatarImg
AvatarImg

Anthony R.

11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Basically a turnkey Ecommerce platform.

Reviewed 6 years ago

This is hands down the easiest platform to use if you are looking to get an Ecomm site up in running quickly and have it look/ work right. Tons of plug ins to help increase conversions.

Pros

This is hands down the easiest platform to use if you are looking to get an Ecomm site up in running quickly and have it look/ work right. Tons of plug ins to help increase conversions.

Cons

Can be cumbersome at times if you get into the CSS. If you are an advance user tho it becomes and non issue.

JC
AvatarImg

Juan Carlos D.

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

I've been using Shopify plus for the last year, starting and getting everything was really easy!

Reviewed 7 years ago
Pros

It is really simple to use and fast forward to concentrate on your selling efforts, tons of apps to try and with the freemium model, you get to try a lot of them before even purchasing it.

Cons

There are parts that are not so friendly which really is important to take a look at, like being able to export your categories tree and compare it to your ERP catalog to see you have every product uploaded.