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SnapCall Logo

Video, Voice calls and Screen Sharing inside the chat.

Table of Contents

SnapCall - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

SnapCall overview

What is SnapCall?

SnapCall is a Live Video tool for Virtual Sales that helps convert web-traffic into buyers.

It's always been thought that sales should be done in-person, but the e-commerce growth and the pandemic has changed the way we communicate with customers, and now more and more deals and interactions with customers are done online worldwide. But still companies struggle to achieve the same high conversion rates as in-person sales.

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Conversion using Chat: 5%

Conversion by Video Chat: 20%

Offline conversion: 25-35%

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SnapCall helps companies move into a new era of virtual sales and continuing geographical sales expansion by keeping conversions, customer engagement, and satisfaction at the same level or even higher as in-person customer contact. SnapCall is the missing link to provide a truly omnichannel experience.

- Implementing SnapCall into your online sales will enable Voice, Video, Screen sharing directly in the LiveChat with the customer:

- Connect hot leads with your salespeople in seconds! Offer online consultations with the customer during a video chat;

- Extend omnichannel experiences beyond traditional stores by providing Live Video Shopping: merge online and in-store customer experience;

- Transform customer assistance from automated response interactions to personalized communication.

Deliver qualified customer support without leaving the live chat and with the best operational efficiency. Increase customer retention and up-selling.

Book a consultation with us to learn more about transforming your online customer experience!

Starting price

20per user /
per month

Alternatives

with better value for money

SnapCall’s user interface

Ease of use rating:

SnapCall reviews

Overall rating

4.8

/5

6

Positive reviews

83

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.83/10
Rating distribution

5

4

3

2

1

5

1

0

0

0

SnapCall's key features

Most critical features, based on insights from SnapCall users:

Live chat
Multi-Channel communication

All SnapCall features

Features rating:

Call center management
Call monitoring
Call recording
Chat/Messaging
Communication management
Conferencing
Contact database
CRM
Customer engagement
Customer experience management
Feedback management
Knowledge base management
Lead capture
Live chat
Multi-Channel communication
Multi-Channel data collection
Onboarding
Presentation streaming
Private chat
Real-Time chat
Real-time consumer-facing chat
Recording
Screen sharing
Sentiment analysis
Support ticket management
Two way audio & video
Usage tracking/analytics
Video chat
Video conferencing
Video streaming
Video support
VoIP
VoIP connection

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SnapCall pricing

Value for money rating:

Starting from

20

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about SnapCall price and value

Value for money rating:

SnapCall integrations (3)

SnapCall support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat

Training options

In Person
Live Online

SnapCall FAQs

Related categories