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Waitwhile
5
48
4
10
3
5
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Waitlist app & queue management system for every business
Table of Contents
Is this product right for your business?
Find out with a
Waitwhile - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Waitwhile overview
What is Waitwhile?
Waitwhile is a customizable cloud-based solution that any organization can use to create the perfect end-to-end customer flows with waitlists, appointments, messaging, and analytics across any number of locations. Waitwhile lets visitors wait from anywhere and track their status in real-time – while helping businesses automate customer flows, reduce wait times, and speed up operations with machine learning.
Used by thousands of companies across every industry around the world, Waitwhile has saved 200+ million people more than 10,000 years of waiting in line.
Starting price
per month
Pros & Cons
Customer Support
Appointment Scheduling
Waitlist Management
User Experience
Wait Estimates
Customer Text Notifications
Waitwhile’s user interface
Waitwhile pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.4
Ease of use
4.7
Customer support
4.7
Reviews sentiment
What do users say about Waitwhile?
It has really helped our client satisfaction.
Select to learn more
Who uses Waitwhile?
Based on 63 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Waitwhile's key features
Most critical features, based on insights from Waitwhile users:
All Waitwhile features
Features rating:
Waitwhile alternatives
Waitwhile
Starting from
29
Per month
SurveyMonkey
Starting from
30
/user
Per month
Trustpilot
Starting from
299
Per month
Broadly
Starting from
249
Per month
Waitwhile pricing
Pricing plans
Pricing details:
Enterprise
No pricing info
Features included:
- Unlimited visits
- Unlimited locations
- Unlimited SMS messages
- Unlimited email messages
- Email, Push & SMS team notifications
- Two-way messaging
- Schedule bookings
- Sync bookings in waitlist automatically
- TV monitor display
- Self check-in kiosk
- Geo-fencing
- Occupancy tracking
- Invite team and admins
- Resource management
- Service management
- Set custom user roles and permissions
- Internationalization and localization
- Message personalization
- White-label design
- Customer insights
- Analytics and reporting
- Export guest data
- Import guest data
- Export analytics
- API access
- Webhooks
- Zapier integration
- Chat & email support
- Phone support
- Account manager
- Product training
- Configuration help
- Service-level agreement (SLA)
- Invoicing and PO
- Audit logging
- Daily backup and recovery
- Data anonymization
- Data location control
- SAML and SSO
- HIPPA and data certification
User opinions about Waitwhile price and value
Value for money rating:
To see what individual users think of Waitwhile's price and value, check out the review snippets below.
Sarah H.
Customer and Staff Support Specialist
Sarah H.
Customer and Staff Support Specialist
Waitwhile integrations (3)
Integrations rated by users
We looked at 63 user reviews to identify which products are mentioned as Waitwhile integrations and how users feel about them.
Integration rating: 5.0 (2)
“It did not have a good impact with my customers”
Fary a.
Home Cleaning Services
Other top integrations
Waitwhile support options
Typical customers
Platforms supported
Support options
Training options