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Zoho Commerce
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The complete ecommerce platform
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Zoho Commerce - 2026 Pricing, Features, Reviews & Alternatives
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Zoho Commerce overview
What is Zoho Commerce?
Zoho Commerce is a complete ecommerce platform designed for businesses that want more control, lower costs, and fewer dependencies. It helps businesses build, manage, and scale online stores while keeping ecommerce tightly connected to core business operations. Create professional, mobile-responsive storefronts using customizable, free themes and a visual, no-code site builder. Manage product catalogs, variants, inventory, pricing, orders, payments, shipping, and taxes from a single dashboard—eliminating the need for external plugins. Zoho Commerce runs on Zoho’s reliable global cloud infrastructure and includes free hosting with SSL, ensuring performance, uptime, and scalability without third-party add-ons. It supports D2C, B2C, and B2B ecommerce workflows efficiently with transparent pricing. Whether you’re launching your first store or managing a growing ecommerce operation, Zoho Commerce provides the flexibility, visibility, and operational strength needed to grow confidently.
Who uses Zoho Commerce?
By industry, Zoho Commerce reviewers are most commonly professionals in retail (17%). The most frequent use case for Zoho Commerce cited by reviewers is eCommerce (62% of reviewers).
What are the most popular integrations for Zoho Commerce?
The Zoho Commerce integration most frequently cited by reviewers is Zoho Inventory, an inventory management product rated 4.1 out of 5 for its integration with Zoho Commerce.
Starting price
per month
Alternatives
Zoho Commerce’s user interface
Zoho Commerce pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.2
Features
4.0
Ease of use
4.3
Customer support
4.2
Reviews sentiment
What do users say about Zoho Commerce?
Users say Zoho Commerce offers responsive customer support, with staff often going the extra mile to resolve issues and provide guidance. They report quick responses and cooperative service, though some feel support can be slow or lacking in product knowledge at times, and mention difficulties connecting in regional languages. They find setup and deployment straightforward without needing technical assistance.
Reviewers indicate Zoho Commerce provides a wide range of features for building e-commerce sites, including easy cataloguing, integration options, and useful templates. They appreciate the simple website creation process, but some feel design options and creative flexibility are limited compared to competitors.
Select to learn more
Who uses Zoho Commerce?
Based on 58 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Zoho Commerce's key features
Most critical features, based on insights from Zoho Commerce users:
All Zoho Commerce features
Features rating:
Zoho Commerce alternatives
Zoho Commerce
Starting from
15
Per month
NetSuite
Starting from
No pricing info
ShipStation
Starting from
14.99
Per month
Lucky Orange
Starting from
39
Per month
Zoho Commerce pricing
Pricing plans
Pricing details:
User opinions about Zoho Commerce price and value
Value for money rating:
To see what individual users think of Zoho Commerce's price and value, check out the review snippets below.
Aman G.
Mr
Howard W.
CEO
Zoho Commerce integrations (54)
Integrations rated by users
We looked at 58 user reviews to identify which products are mentioned as Zoho Commerce integrations and how users feel about them.
Integration rating: 4.8 (4)
“SUPER IMPORTANT to manage entire accounts from a single set of master data.”
Ashish L.
Co-Founder
Integration rating: 4.3 (4)
“One inventory database was desirable, but I'll settle for doing uploads to keep the cost reasonable.”
Anonymous R.
Owner
Integration rating: 5.0 (2)
“Razorpay is my first choice payment gateway and their support is also quite good.”
Ashish L.
Co-Founder
Integration rating: 3.5 (2)
“I like that I can have a CRM webform on my site, but I am told I can't send data from the Checkout page and that ability would be helpful.”
Kristine P.
Web Developer
Integration rating: 5.0 (1)
“i can understand my website visiters behaviour. also i can create sales compagain in google ads”
Selvakumar K.
Managing Director
Integration rating: 5.0 (1)
Integration rating: 3.0 (1)
Integration rating: 4.0 (1)
Zoho Commerce support options
Typical customers
Platforms supported
Support options
Training options
Zoho Commerce FAQs
Zoho Commerce has the following pricing plans:
Starting from: $15.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
Q. What are the benefits of using Zoho Commerce?
– Reliable, built-in infrastructure:
Zoho Commerce includes free hosting with SSL and runs on Zoho’s global cloud infrastructure, delivering high performance, uptime, and scalability without relying on third-party add-ons.
– 0% transaction fees:
Keep 100% of your revenue. Zoho Commerce charges no platform transaction fees, helping businesses protect margins as sales grow.
– Fully responsive storefronts:
Every store is mobile-responsive out of the box, ensuring fast, consistent shopping experiences across desktop, tablet, and mobile devices.
– Built-in B2B ecommerce capabilities:
Support wholesale and B2B workflows with customer-specific pricing, credit limit, RFQ, and account-based experiences.
– Enterprise-grade security and privacy:
Built-in security, data privacy controls, and compliance standards help protect customer data.
– Design with complete control:
Launch and customize fully branded storefronts using responsive themes and a visual, no-code site builder—no developers required.
– Human-forward support:
Get free 24/5 support from real people who understand your business and can guide you at every step.
– Manage ecommerce from one place: Centralize product catalogs, inventory, orders, payments, shipping, and taxes in a single dashboard for complete operational control.
– Drive growth with built-in marketing tools:
Improve visibility and conversions using SEO-friendly pages, promotions, coupons, analytics, and automation.
– Scale without complexity:
Handle growing catalogs, higher order volumes, and multi-team workflows with automation and centralized data.
– Pocket-friendly, transparent pricing:
Fixed, predictable pricing with no hidden costs or surprise fees.
– Unified business ecosystem:
Seamlessly connect ecommerce with inventory, accounting, CRM, marketing, and support. Everything works together on one platform.
Q. Who are the typical users of Zoho Commerce?
Zoho Commerce has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does Zoho Commerce support?
Zoho Commerce supports the following languages:
Chinese (Simplified), Chinese (Traditional), English, French, German, Indonesian, Japanese, Korean, Portuguese, Spanish, Thai, Vietnamese
Q. Does Zoho Commerce support mobile devices?
Zoho Commerce supports the following devices:
Android, iPhone
Q. Does Zoho Commerce offer an API?
No, Zoho Commerce does not have an API available.
Q. What other apps does Zoho Commerce integrate with?
Zoho Commerce integrates with the following applications:
authorize.net, Razorpay, PayPal, Google Analytics 360, Zoho Payments, Zoho Marketing Automation, Zoho CRM, Worldpay for Enterprise, Zoho SalesIQ, EasyPost, FedEx Ship Manager, Weglot, Zoho Flow, Avalara, Zoho Books, Easyship, Zoho Campaigns, Zoho POS, CSG Forte, Stripe, Shiprocket, Zoho Survey, 2Checkout, Mailchimp, Zoho Analytics, Zoho PageSense, Envia, Zoho Inventory
Q. What level of support does Zoho Commerce offer?
Zoho Commerce offers the following support options:
Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, Phone Support
