App comparison
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Alana
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Chatbot
Alana Alternatives & Competitors (2026)
Top 3 free alternatives
Pipedrive
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM solution for salespeople
0.2
Value for money
Starting price
No pricing info
0.3
Functionality
Offline Form
5/5
Online Forms
5/5
Inbox Management
5/5
Top Features
Customer Experience Management
5/5
Sentiment Analysis
4.9/5
Live Chat
4.9/5
USAN Contact Suite for Amazon Connect
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Extending the power and breadth of Amazon Connect
0.4
Value for money
No pricing info
Starting price
No pricing info
0.1
Functionality
Computer Telephony Integration
5/5
Transcripts/Chat History
5/5
Reporting/Analytics
5/5
Top Features
Customer Experience Management
5/5
Sentiment Analysis
4.9/5
Live Chat
4.9/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web-based conversational commerce suite for consumer brands
0.3
Value for money
Starting price
No pricing info
0.4
Functionality
Support Ticket Management
5/5
Real-Time Notifications
5/5
Real-time Consumer-facing Chat
5/5
Top Features
Customer Experience Management
5/5
Sentiment Analysis
4.9/5
Live Chat
4.9/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Enterprise Conversational AI Platform
0.2
Value for money
Starting price
No pricing info
Functionality
Communication Management
5/5
Video Support
5/5
Personalization
5/5
Top Features
Customer Experience Management
5/5
Sentiment Analysis
4.9/5
Live Chat
4.9/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled virtual assistant solution
0.1
Value for money
Starting price
No pricing info
0.1
Functionality
Code-free Development
N/A
Autoresponders
N/A
Pre-Configured Bot
N/A
Top Features
Customer Experience Management
5/5
Sentiment Analysis
4.9/5
Live Chat
4.9/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Generative conversational AI for the enterprise.
0.4
Value for money
No pricing info
Starting price
No pricing info
0.4
Functionality
Content Generation
N/A
Knowledge Base Management
N/A
Generative AI
N/A
Top Features
Customer Experience Management
5/5
Sentiment Analysis
4.9/5
Live Chat
4.9/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer engagement platform for local business owners
0.3
Value for money
No pricing info
Starting price
No pricing info
0.2
Functionality
Review Request
5/5
Real-Time Monitoring
5/5
SMS Reminders
5/5
Top Features
Customer Experience Management
5/5
Sentiment Analysis
4.9/5
Live Chat
4.9/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Conversational AI platform for eCommerce businesses
0.4
Value for money
Starting price
No pricing info
0.3
Functionality
For Sales/Marketing
5/5
Activity Dashboard
5/5
Customer Segmentation
5/5
Top Features
Customer Experience Management
5/5
Sentiment Analysis
4.9/5
Live Chat
4.9/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based sales execution platform for businesses
0.4
Value for money
No pricing info
Starting price
No pricing info
0.2
Functionality
Engagement Tracking
5/5
Sales Onboarding & Training
5/5
Sales Reports
5/5
Top Features
Customer Experience Management
5/5
Sentiment Analysis
4.9/5
Live Chat
4.9/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Social Customer Service Software
4.6
Value for money
Starting price
No pricing info
0.4
Functionality
Personalization
N/A
Automated Routing
N/A
Transfers/Routing
N/A
Top Features
Customer Experience Management
5/5
Sentiment Analysis
4.9/5
Live Chat
4.9/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Automate IT & HR support with AI across work apps
0.1
Value for money
Starting price
No pricing info
0.2
Functionality
Reporting/Analytics
4.7/5
Code-free Development
4.7/5
Chatbot
4.7/5
Top Features
Customer Experience Management
5/5
Sentiment Analysis
4.9/5
Live Chat
4.9/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Ssocial media marketing tool with messenger bot
0.4
Value for money
Starting price
No pricing info
0.4
Functionality
No unique features
Top Features
Customer Experience Management
5/5
Sentiment Analysis
4.9/5
Live Chat
4.9/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Connects Dialogflow to a rich, custom website chatbot UI
0.2
Value for money
Starting price
No pricing info
0.2
Functionality
Screen Sharing
5/5
Live Chat
4/5
Transfers/Routing
4/5
Top Features
Customer Experience Management
5/5
Sentiment Analysis
4.9/5
Live Chat
4.9/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Salesforce Productivity
0.4
Value for money
No pricing info
Starting price
No pricing info
0.4
Functionality
Chatbot
5/5
Natural Language Processing
4/5
For Developers
4/5
Top Features
Customer Experience Management
5/5
Sentiment Analysis
4.9/5
Live Chat
4.9/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Send whatsapp api messages using HTTP requests.
0.4
Value for money
No pricing info
Starting price
No pricing info
0.4
Functionality
Automated Responses
5/5
Message Personalization
N/A
Campaign Scheduling
N/A
Top Features
Customer Experience Management
5/5
Sentiment Analysis
4.9/5
Live Chat
4.9/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
POWERING THE NEXT GENERATION OF AI-ENABLED CARE EXPERIENCES
4.6
Value for money
Starting price
No pricing info
0.6
Functionality
Customer Support
N/A
Reminders
N/A
Invoice Management
N/A
Top Features
Customer Experience Management
5/5
Sentiment Analysis
4.9/5
Live Chat
4.9/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based communication management platform
0.1
Value for money
Starting price
No pricing info
0.6
Functionality
Multi-Channel Communication
5/5
Customizable Templates
5/5
Chatbot
5/5
Top Features
Customer Experience Management
5/5
Sentiment Analysis
4.9/5
Live Chat
4.9/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ADA AI Conversational Marketing Platform
0.2
Value for money
Starting price
No pricing info
0.2
Functionality
Landing Pages/Web Forms
5/5
Lead Qualification
5/5
Email Marketing
5/5
Top Features
Customer Experience Management
5/5
Sentiment Analysis
4.9/5
Live Chat
4.9/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Conversation insights to drive rep performance improvements
0.5
Value for money
Starting price
No pricing info
0.4
Functionality
Reporting/Analytics
5/5
Commenting/Notes
5/5
Scheduled Recording
5/5
Top Features
Customer Experience Management
5/5
Sentiment Analysis
4.9/5
Live Chat
4.9/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Self-learning conversational AI for lead nurture on websites
0.3
Value for money
Starting price
No pricing info
0.2
Functionality
Alerts/Notifications
N/A
Process/Workflow Automation
N/A
Engagement Tracking
N/A
Top Features
Customer Experience Management
5/5
Sentiment Analysis
4.9/5
Live Chat
4.9/5