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Alleva - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: November 2025

Alleva overview

What is Alleva?

Alleva is an electronic medical records program offering key features such as document management, charting, HIPAA compliance, EMR/EHR functionality, and appointment scheduling, among others.

Key benefits of using Alleva

Here at Alleva, our state-of-the-art platform will take your center into the 21st century by streamlining the entire process of EMR and simplifying daily tasks for clinicians, giving them more time to help those in need.<br/><br/>It is task-based so that when you log in for the day, you see everything that needs to be completed right on the home page. It drives compliance. Clinicians can easily select treatment plan objectives that populate right into the notes. Alleva requires clinicians to write a thorough note every time. This functionality saves your clinical director a lot of audit time. If notes are not being completed, you will be notified via text or email. <br/><br/>We offer a Mobile App for quick and easy communication with clients and alumni. Send a daily schedule, homework, questionnaires, and text reminders right to their phone. Our Family Portal sends HIPAA-compliant consents for e-signatures making communication seamless. Easy telehealth is featured with HIPAA-compliant Zoom video conferencing, built right into the Alleva platform. <br/><br/>Alleva is mobile-friendly, so you can work from anywhere and dictate your notes from your mobile device. Our customers love Insights, an advanced reporting tool that is fully customizable to your needs. With dedicated support available at every step, Alleva's friendly EMR leads the way in behavioral health.

Who uses Alleva?

By industry, Alleva reviewers are most commonly professionals in mental health care (44%). The most frequent use case for Alleva cited by reviewers is electronic medical records (47% of reviewers).

Starting price


Pros & Cons

Navigation

Responsiveness

Usability

Stability

Efficiency

Documentation

Alleva’s user interface

Ease of use rating:

Alleva pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(11)
3-4(82)
5(189)

What do users say about Alleva?

Users say Alleva is generally user-friendly, visually appealing, and helps streamline daily workflows, with customizable features and efficient charting. They appreciate responsive customer support, helpful onboarding, and training resources, though some find the initial learning curve steep and updates occasionally disruptive. They value the ability to personalize forms and templates to fit specific needs.

Reviewers report frequent glitches, slow performance, and occasional loss of notes or information, which can hinder productivity. They mention inconsistent support response times and wish for more intuitive navigation, better customization options, and improved reliability, especially during system updates and busy periods.

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Who uses Alleva?

Based on 282 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Mental Health Care
Hospital & Health Care
Health, Wellness and Fitness
Individual & Family Services
Others

Use cases

Electronic Medical Records
Mental Health
Patient Case Management
Therapy Notes
Substance Abuse EMR

Alleva's key features

GetApp's analysis of 87 verified user reviews collected between June 2022 and August 2024 identifies Alleva's most critical features and summarizes user sentiment about those features.

Document management

Reviewers appreciate Alleva's Document Management capabilities for their ease of use and accessibility. They report that it is simple to create, upload, and find documents, which helps in maintaining organization and efficiency. Users find the ability to customize documents valuable, although some mention the limitation of uploading only three documents at a time. They say having all documents in one place and easily accessible aids in compliance and effective care delivery. Of the 27 Alleva users who gave detailed accounts of their use of Document Management, 100% rated this feature as important or highly important.

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“We were able to create and upload documents as needed for organization and its simple to find and search and located any required document. ”
KA

Kilee A.

Assistant Director of Operations

“Having a location that is easily accessible to input critical documentation allows our program to effectively and efficiently provide care without misfiling documents. ”
BL

Bianca L.

Asst. Program Director


Charting

Reviewers indicate that Alleva's Charting capabilities are user-friendly and efficient. They find it easy to enter and review client progress notes, which helps in maintaining organized records. Users appreciate the ability to share charts among the medical team and note that the information is readily available. They say the charting process is straightforward and faster compared to other systems like KIPU, although some mention the flow can be choppy at times. Of the 22 Alleva users who gave detailed accounts of their use of Charting, 100% rated this feature as important or highly important.

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“Charting is easy & manageable in Alleva, and able to tract with when other also write notes on my clients chart.”
EO

Eduardo O.

counselor

“Allsos client charting to be done with ease and shared amongst the medical team. ”
SE

Sarah E.

Behavioral Tech House Manager


HIPAA compliant

Users report that Alleva's HIPAA Compliant capabilities provide peace of mind by ensuring client privacy and confidentiality. They highlight the importance of maintaining HIPAA compliance for protecting patient information and note that Alleva meets these requirements effectively. Reviewers appreciate the custom templates and consents that outline HIPAA guidelines, and they feel confident that Alleva keeps client records secure and separated, which is essential for their daily tasks. Of the 39 Alleva users who gave detailed accounts of their use of HIPAA Compliant, 97% rated this feature as important or highly important.

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“There are a lot of custom templates and consents that outline HIPAA and the boundaries and limits of confidentiality. Antonio help me put some of these in place as well as adding additional ones.”
JM

John M.

COO

“Our clients are covered by the HIPPA laws, and it is crucial that our records comply, which Alleva does.”
KS

Kimberly S.

Behavior Health Tech


EMR/EHR

Reviewers feel that Alleva's EMR/EHR capabilities are essential for compliance and effective operation. They report that the system allows for customization and supports medication management and ordering. Users appreciate the ease of accessing patient charts and the evolving nature of the EMR. However, some mention issues with tech support, glitches, and the need for better integration of medical, clinical, and prescription records. They say Alleva is user-friendly and meets their daily needs. Of the 18 Alleva users who gave detailed accounts of their use of EMR/EHR, 89% rated this feature as important or highly important.

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“Alleva meets high need for customization by staff, having full range of adjustment with great levels of support”
KL

Kevin L.

Utilization and review

“We utilize the EMR daily at our facility and has been the best experience we have had with an EMR. ”
SH

Sheena H.

Clinical Supervisor


Appointment scheduling

Reviewers find Alleva's Appointment Scheduling capabilities helpful for organizing workflows and prioritizing clients. They report that the system allows staff to see and manage appointments easily, with alerts for double bookings. Users appreciate the integration with Google Calendar and the ability to create notes from calendar events. However, some mention glitches and the need for better handling of multiple calendars. They say the scheduling process is generally easy and consistent. Of the 23 Alleva users who gave detailed accounts of their use of Appointment Scheduling, 87% rated this feature as important or highly important.

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“The scheduler feature in Alleva has helped me to organize my own work flow and prioritize high-needs clients.”
JM

Jared M.

Primary Clinician

“Therapists within the company are able to schedule out their sessions, with others knowing that they will be busy during that time.”
TL

Tora L.

Mental Health Counselor


All Alleva features

Features rating:

Documentation management
For healthcare
Healthcare compliance
Patient scheduling
Progress reports
Activity tracking
Access controls/permissions
Patient records management
For mental/behavioral health
Therapy notes
Initial assessments
Task progress tracking
Treatment planning
Task editing
Customizable forms
Calendar management
Appointment management
Task scheduling
Workflow management
Data security
Records management
Scheduling
Compliance tracking
Customizable reports
Medical billing
Claims management
Activity dashboard
E-Prescribing
Self service portal
Confirmations/Reminders
Real-Time notifications
Project tracking
Real-Time reporting
Project templates
Project planning
Virtual waiting room
Progress tracking
Billing & invoicing
Progress notes
Prioritization
Prescription renewal
Prescription management
Predictive analytics
Practice management
Policy management
Physician scheduling
Payment processing
Candidate profiles
Case notes
Patient portal
Patient monitoring
Patient management
Patient intake
Patient engagement
Patient database
For substance abuse therapy
Video conferencing
User management
Two-Way audio & video
Alerts/Notifications
To-Do list
Time tracking
Third-Party integrations
Annotations
Template management
Telemedicine
Team Notes
Task tagging
API
Assignment management
Task management
Automated scheduling
Task board view
Surveys & feedback
Sub-Task management
Session notes
Secure data storage
Search/Filter
Role-Based permissions
Revenue management
Reporting/Analytics
Reporting & statistics
Reminders
Recurring tasks
Client Chart Audit Tools
For medical purposes
Client portal
For group therapy
File sharing
Employee management
Email-to-Task conversion
Email reminders
Electronic signature
Electronic payments
EHR/EMR integration
Drag & drop
Clinic interoperability
Document templates
Document storage
Decision support
Deadline management
Data import/export
Dashboard
Customizable templates
Clinical assessment tool
Configurable workflow
Compliance management
Communication management
Commenting/Notes
Collaboration tools
Coding assistance
Clinical notes
Patient communications
Outcome assessment tools
Online refills
Online forms
One-to-One messaging
Notes management
Multi-Provider practice
Multi-Physician
Multi-Location
Monitoring
Mobile app
Mobile alerts
Mobile access
Messaging
Medication management
Medication history
Medication alerts/warnings
Medical history records
Live chat
Invoice management
Inventory management
Insurance eligibility verification
Chat/Messaging
In-Patient management
Historical reporting
Group Notes
Goal setting/tracking
Formulary management
Forms management

Alleva awards

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Alleva integrations (5)

Integrations rated by users

We looked at 282 user reviews to identify which products are mentioned as Alleva integrations and how users feel about them.

Integration rating: 5.0 (1)

Alleva support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
24/7 (Live rep)
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support

Training options

Webinars
Live Online
In Person
Documentation
Videos

Alleva FAQs

Q. Who are the typical users of Alleva?

Alleva has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What is Alleva used for?

Alleva makes life easier for clinicians by providing a user-friendly, cloud-based EMR system designed specifically for the needs of behavioral health centers. With Alleva, tasks are streamlined, and features like reporting and compliance are automated. As a result, clinicians have more time to spend with the people in their care. Alleva utilizes Zoom technology to help clinicians stay in contact with their clients who are unable to attend in-person sessions and people who prefer remote treatment. It also facilitates communication with alumni and family members via Zoom and the Alleva app. A few highlights of Alleva: * Task Based - Our dashboard is task-based. If you have notes that need to be saved and signed, you don't need to go into each client chart to find what needs to be completed. When you log in for the day, you will see everything that needs to be completed. * Compliance Driver- Clinicians can easily select treatment plan objectives that populate right into the note. We require your clinicians to write a thorough note. Our add clinical terms box will prompt them to use high-quality verbiage. Require that an ASAM or Mental Status Exam be completed on certain sessions. This functionality saves your clinical director a lot of audit time! * Mobile App For Clients - We have an app that current clients & alumni can download that will send a daily thought, schedule for the day, homework, and questionnaires. * Notifications - If notes are not being completed, you will receive notifications- even text messages if necessary. * Client/Parent Portal- Send HIPAA compliant consents to be electronically signed within the portal. Send out mass announcements to current clients, parents, or alumni. View upcoming sessions and complete telehealth sessions right from the portal. * Telehealth - We have HIPAA-compliant video conferencing (telehealth) built into the platform. * Mobile Friendly - We are mobile responsive- do all of your notes with voice dictate on your phone. * Alleva Insights- Our advanced reporting tool can generate any type of report that you want in the system. Fully customizable dashboards. * Support- Our staff will support you every step of the way at no additional charge. * Text message reminders- Your clients will receive text message reminders for upcoming groups, increasing the show rate significantly.


Q. What languages does Alleva support?

Alleva supports the following languages:
English


Q. Does Alleva support mobile devices?

Alleva supports the following devices:
Android, iPad, iPhone


Q. Does Alleva offer an API?

No, Alleva does not have an API available.


Q. What other apps does Alleva integrate with?

Alleva integrates with the following applications:
CollaborateMD, Zoho Sites, Dazos CRM, Salesforce Platform


Q. What level of support does Alleva offer?

Alleva offers the following support options:
Chat, 24/7 (Live rep), Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

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