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Alleva
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
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Alleva - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: November 2025
Alleva overview
What is Alleva?
Alleva is an electronic medical records program offering key features such as document management, charting, HIPAA compliance, EMR/EHR functionality, and appointment scheduling, among others.
Key benefits of using Alleva
Here at Alleva, our state-of-the-art platform will take your center into the 21st century by streamlining the entire process of EMR and simplifying daily tasks for clinicians, giving them more time to help those in need.<br/><br/>It is task-based so that when you log in for the day, you see everything that needs to be completed right on the home page. It drives compliance. Clinicians can easily select treatment plan objectives that populate right into the notes. Alleva requires clinicians to write a thorough note every time. This functionality saves your clinical director a lot of audit time. If notes are not being completed, you will be notified via text or email. <br/><br/>We offer a Mobile App for quick and easy communication with clients and alumni. Send a daily schedule, homework, questionnaires, and text reminders right to their phone. Our Family Portal sends HIPAA-compliant consents for e-signatures making communication seamless. Easy telehealth is featured with HIPAA-compliant Zoom video conferencing, built right into the Alleva platform. <br/><br/>Alleva is mobile-friendly, so you can work from anywhere and dictate your notes from your mobile device. Our customers love Insights, an advanced reporting tool that is fully customizable to your needs. With dedicated support available at every step, Alleva's friendly EMR leads the way in behavioral health.
Who uses Alleva?
By industry, Alleva reviewers are most commonly professionals in mental health care (44%). The most frequent use case for Alleva cited by reviewers is electronic medical records (47% of reviewers).
Starting price
Pros & Cons
Navigation
Responsiveness
Usability
Stability
Efficiency
Documentation
Alleva’s user interface
Alleva pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.4
Ease of use
4.5
Customer support
4.5
Reviews sentiment
What do users say about Alleva?
Users say Alleva is generally user-friendly, visually appealing, and helps streamline daily workflows, with customizable features and efficient charting. They appreciate responsive customer support, helpful onboarding, and training resources, though some find the initial learning curve steep and updates occasionally disruptive. They value the ability to personalize forms and templates to fit specific needs.
Reviewers report frequent glitches, slow performance, and occasional loss of notes or information, which can hinder productivity. They mention inconsistent support response times and wish for more intuitive navigation, better customization options, and improved reliability, especially during system updates and busy periods.
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Who uses Alleva?
Based on 282 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Alleva's key features
GetApp's analysis of 87 verified user reviews collected between June 2022 and August 2024 identifies Alleva's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Alleva's Document Management capabilities for their ease of use and accessibility. They report that it is simple to create, upload, and find documents, which helps in maintaining organization and efficiency. Users find the ability to customize documents valuable, although some mention the limitation of uploading only three documents at a time. They say having all documents in one place and easily accessible aids in compliance and effective care delivery. Of the 27 Alleva users who gave detailed accounts of their use of Document Management, 100% rated this feature as important or highly important.
Kilee A.
Assistant Director of Operations
Bianca L.
Asst. Program Director
Reviewers indicate that Alleva's Charting capabilities are user-friendly and efficient. They find it easy to enter and review client progress notes, which helps in maintaining organized records. Users appreciate the ability to share charts among the medical team and note that the information is readily available. They say the charting process is straightforward and faster compared to other systems like KIPU, although some mention the flow can be choppy at times. Of the 22 Alleva users who gave detailed accounts of their use of Charting, 100% rated this feature as important or highly important.
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Eduardo O.
counselor
Sarah E.
Behavioral Tech House Manager
Users report that Alleva's HIPAA Compliant capabilities provide peace of mind by ensuring client privacy and confidentiality. They highlight the importance of maintaining HIPAA compliance for protecting patient information and note that Alleva meets these requirements effectively. Reviewers appreciate the custom templates and consents that outline HIPAA guidelines, and they feel confident that Alleva keeps client records secure and separated, which is essential for their daily tasks. Of the 39 Alleva users who gave detailed accounts of their use of HIPAA Compliant, 97% rated this feature as important or highly important.
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John M.
COO
Kimberly S.
Behavior Health Tech
Reviewers feel that Alleva's EMR/EHR capabilities are essential for compliance and effective operation. They report that the system allows for customization and supports medication management and ordering. Users appreciate the ease of accessing patient charts and the evolving nature of the EMR. However, some mention issues with tech support, glitches, and the need for better integration of medical, clinical, and prescription records. They say Alleva is user-friendly and meets their daily needs. Of the 18 Alleva users who gave detailed accounts of their use of EMR/EHR, 89% rated this feature as important or highly important.
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Kevin L.
Utilization and review
Sheena H.
Clinical Supervisor
Reviewers find Alleva's Appointment Scheduling capabilities helpful for organizing workflows and prioritizing clients. They report that the system allows staff to see and manage appointments easily, with alerts for double bookings. Users appreciate the integration with Google Calendar and the ability to create notes from calendar events. However, some mention glitches and the need for better handling of multiple calendars. They say the scheduling process is generally easy and consistent. Of the 23 Alleva users who gave detailed accounts of their use of Appointment Scheduling, 87% rated this feature as important or highly important.
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Jared M.
Primary Clinician
Tora L.
Mental Health Counselor
All Alleva features
Features rating:
Alleva awards
Alleva alternatives
Alleva integrations (5)
Integrations rated by users
We looked at 282 user reviews to identify which products are mentioned as Alleva integrations and how users feel about them.
Integration rating: 5.0 (1)
Other top integrations
Alleva support options
Typical customers
Platforms supported
Support options
Training options
Alleva FAQs
Alleva has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What is Alleva used for?
Alleva makes life easier for clinicians by providing a user-friendly, cloud-based EMR system designed specifically for the needs of behavioral health centers. With Alleva, tasks are streamlined, and features like reporting and compliance are automated. As a result, clinicians have more time to spend with the people in their care. Alleva utilizes Zoom technology to help clinicians stay in contact with their clients who are unable to attend in-person sessions and people who prefer remote treatment. It also facilitates communication with alumni and family members via Zoom and the Alleva app. A few highlights of Alleva: * Task Based - Our dashboard is task-based. If you have notes that need to be saved and signed, you don't need to go into each client chart to find what needs to be completed. When you log in for the day, you will see everything that needs to be completed. * Compliance Driver- Clinicians can easily select treatment plan objectives that populate right into the note. We require your clinicians to write a thorough note. Our add clinical terms box will prompt them to use high-quality verbiage. Require that an ASAM or Mental Status Exam be completed on certain sessions. This functionality saves your clinical director a lot of audit time! * Mobile App For Clients - We have an app that current clients & alumni can download that will send a daily thought, schedule for the day, homework, and questionnaires. * Notifications - If notes are not being completed, you will receive notifications- even text messages if necessary. * Client/Parent Portal- Send HIPAA compliant consents to be electronically signed within the portal. Send out mass announcements to current clients, parents, or alumni. View upcoming sessions and complete telehealth sessions right from the portal. * Telehealth - We have HIPAA-compliant video conferencing (telehealth) built into the platform. * Mobile Friendly - We are mobile responsive- do all of your notes with voice dictate on your phone. * Alleva Insights- Our advanced reporting tool can generate any type of report that you want in the system. Fully customizable dashboards. * Support- Our staff will support you every step of the way at no additional charge. * Text message reminders- Your clients will receive text message reminders for upcoming groups, increasing the show rate significantly.
Q. What languages does Alleva support?
Alleva supports the following languages:
English
Q. Does Alleva support mobile devices?
Alleva supports the following devices:
Android, iPad, iPhone
Q. Does Alleva offer an API?
No, Alleva does not have an API available.
Q. What other apps does Alleva integrate with?
Alleva integrates with the following applications:
CollaborateMD, Zoho Sites, Dazos CRM, Salesforce Platform
Q. What level of support does Alleva offer?
Alleva offers the following support options:
Chat, 24/7 (Live rep), Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support























