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Bizrate Insights

Table of Contents

Is this product right for your business?

Find out with a

Bizrate Insights - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: October 2026

Bizrate Insights overview

What is Bizrate Insights?

Starting price

450flat rate /
per month

Alternatives

with better value for money

Do you work for Bizrate Insights? Manage this product listing

Bizrate Insights’s user interface

Ease of use rating:

4.8

(12)

Bizrate Insights reviews

Overall rating

4.8

Positive reviews

100

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend1.00/10

Rating distribution

Who uses Bizrate Insights?

Based on 12 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Consumer Goods

Retail

Consumer Electronics

Packaging and Containers

Others

Use cases

Customer Experience

NPS

Bizrate Insights's key features

Most critical features, based on insights from Bizrate Insights users:

360 degree feedback

(0)

API

4.8

(4)

Customer experience management

5.0

(1)

Dashboard

4.9

(7)

Data visualization

5.0

(7)

Feedback management

4.9

(7)

Negative feedback management

4.3

(6)

NPS of customers

4.0

(2)

NPS survey structure

(0)

Ratings/Reviews

5.0

(1)

All Bizrate Insights features

Features rating:

4.8

(12)

360 degree feedback

(0)

API

4.8

(4)

Customer experience management

5.0

(1)

Dashboard

4.9

(7)

Data visualization

5.0

(7)

Feedback management

4.9

(7)

Negative feedback management

4.3

(6)

NPS of customers

4.0

(2)

NPS survey structure

(0)

Ratings/Reviews

5.0

(1)

Real-Time analytics

4.7

(3)

Real-Time data

(0)

Real-Time notifications

(0)

Real-Time reporting

4.8

(4)

Reporting/Analytics

4.9

(8)

Reporting & statistics

(0)

Sentiment analysis

(0)

Survey/Poll management

5.0

(5)

Surveys & feedback

4.5

(2)

Text analysis

4.0

(3)

Third-Party integrations

4.5

(2)

Bizrate Insights alternatives

Bizrate Insights

4.8

(12)

Starting from

450

Per month

Free trial

Free version

Ease of Use

4.8

Features

4.8

Value for Money

4.9

Customer Support

5.0

SurveyMonkey

4.6

(10.5K)

visit website

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.5

Value for Money

4.4

Customer Support

4.3

Survicate

4.6

(99)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.7

Features

4.3

Value for Money

4.3

Customer Support

4.8

Typeform

4.7

(982)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.7

Features

4.5

Value for Money

4.2

Customer Support

4.4

Bizrate Insights pricing

Value for money rating:

4.9

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

Growth

0.00

Features included:

Unlimited survey invitations and responses
Google Seller Ratings syndication powering SEM & SEO
Journey mapping across the entire shopping experience
Shopper insights from pre-purchase through post-fulfillment
Understand why shoppers visit your site and leave without buying
Holistic customer view by appending your customer data to direct feedback
API connections to expand your database and integrate with your business intelligence tools
Benchmarking versus best-in-class companies
Seamless integration with leading platforms like Shopify, Google Tag Manager, Adobe Commerce, and more

Advanced

450

Per month

Features included:

Everything in Growth
Quarter-over-quarter data trends
Net Promoter Score (NPS) overview
Sentiment analysis of verified customer comments
Real-time customer feedback alerts
Personalized Insights Summary Reports
Category-level benchmarks versus your peers
Customized survey questions to target key initiatives and areas of improvement
Assigned Customer Experience Manager

Pro

975

Per month

Features included:

Everything in Advanced
Year-over-year data tracking
Net Promoter Score (NPS) trends and tracking
Customized competitive benchmarking
Expanded survey questions to target key areas of impact
Email list building with opted-in customer addresses
Executive Summary Report to guide strategy, prioritize resources, and track performance over expanded timeframes
Custom Quarterly Insights Review (QIR) presentations by Insights Experts
Unlimited user seats

Enterprise

No pricing info

Features included:

Everything in Pro
1:1 meetings with our Client Insights Team, including personalized recommendations and deep analysis into key areas for improvement
Access to the Bizrate Insights proprietary panel to create custom surveys and understand industry trends, including direct competitors and brands
Additional customization and survey integration options, such as in-package surveys
White glove support with direct access to our teams to answer questions, make recommendations, and provide ad-hoc support