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Boei
5
24
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based website chat & inbox for small business
Table of Contents
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Boei - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: September 2026
Boei overview
What is Boei?
Boei is an EU-hosted website communication platform that consolidates an AI chatbot, live chat, shared inbox, built-in CRM, and knowledge base into a single interface. Designed for small to midsize businesses, Boei supports over 50 contact channels including WhatsApp, email, SMS, Messenger, and Telegram, allowing teams to manage all inbound and outbound customer conversations from one centralized hub. The platform deploys via a website widget and integrates with existing tools through native connections and API access.
Boei extends beyond basic chat functionality by combining automated AI-driven responses with human agent handoff, contact segmentation, and a built-in knowledge base for self-service support. Teams can configure role-based access, manage contacts through the integrated CRM, and track conversation history across channels. The shared inbox ensures that no customer message is siloed within a single channel or agent, supporting consistent response workflows across departments.
Boei is suited for businesses seeking to reduce tool fragmentation in customer communication. By housing chat, CRM, knowledge base, and multi-channel messaging within one platform, Boei reduces the need for multiple disconnected subscriptions and provides a unified operational view of customer interactions.
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Boei’s user interface
Boei reviews
Overall rating
5.0
/5
25
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend1.00/10
5
4
3
2
1
24
1
0
0
0
Vasco B.
Founder
Ilias A.
SEO Specialist
Andres S.
Entrepreneur
Mark A.
Webdesign
Bikram K.
Owner
Who uses Boei?
Based on 25 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Boei's key features
Most critical features, based on insights from Boei users:
All Boei features
Features rating:
Boei alternatives
Boei
Starting from
19
Per month
LiveAgent
Starting from
15
/user
Per month
Birdeye
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No pricing info
Pipedrive
Starting from
19
/user
Per month
Boei pricing
Pricing plans
Pricing details:
User opinions about Boei price and value
Value for money rating:
To see what individual users think of Boei's price and value, check out the review snippets below.
Vasco B.
Founder
Ilias A.
SEO Specialist
Boei integrations (20)
Integrations rated by users
We looked at 25 user reviews to identify which products are mentioned as Boei integrations and how users feel about them.
Integration rating: 5.0 (2)
Integration rating: 5.0 (2)
“Every WhatsApp inquiry is now captured and qualified, Our follow-up rate improved noticeably, and the sales team finally has a reliable record of which conversations turned into actual orders and which went cold.”
Aisyah D.
Marketing Specialist
Integration rating: 5.0 (1)
“Since this is my main auto responder outside of high level it was important to be able to integrate this”
Harry M.
President
Integration rating: 5.0 (1)
“Recibo contactos y avisos desde la web.”
Juan P.
Administrativo
Boei support options
Typical customers
Platforms supported
Support options
Training options