getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Customerscore.io Logo

Platform for uncovering upsell opportunities

visit website

Table of Contents

usersusersusers

Is this product right for your business?

Find out with a

Customerscore.io - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Customerscore.io overview

What is Customerscore.io?

Customerscore.io helps businesses prevent churn and uncover upsell opportunities, helping them increase revenue and enhance customer retention. By providing actionable insights, the platform enables organizations to make data-driven decisions to improve the effectiveness of their customer-facing teams.

Customerscore.io offers quick implementation with ready-made data integrations, allowing businesses to start gaining insights. The machine learning scoring model identifies churn drivers and highlights areas of risk, while smart alerts keep you informed about potential churn or upsell opportunities.

One of its features, customer segmentation and automated outreach playbooks, streamlines customer engagement and improves operational efficiency. The health monitoring tools provide a comprehensive view of your user base, helping you prioritize actions that drive growth.

By analyzing your user base, Customerscore.io identifies where upsell potential exists and where churn risks lie, ensuring you can take proactive steps to secure long-term success.

Key benefits of using Customerscore.io

  • Fast implementation: Ready-made data integrations streamline deployment.
  • Churn insights: A machine learning model reveals churn drivers and actionable insights.
  • Proactive notifications: Smart alerts highlight churn risks or upsell chances.
  • Automated outreach: Playbooks enable efficient, personalized customer communication.
  • Starting price

    119 /
    per month
    visit website

    Alternatives

    Customerscore.io’s user interface

    Ease of use rating:

    Customerscore.io reviews

    Overall rating

    4.8

    /5

    17

    Positive reviews

    100

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.65/10
    Rating distribution

    5

    4

    3

    2

    1

    13

    4

    0

    0

    0

    Pros
    “M genuinely impressed with CustomerScore. The setup was quick and painless, and their support team has been fantastic whenever I needed help.”
    IH

    Iva H.

    CSM

    “Strong partner—helps our team predict churn and focus on growth opportunities with smart automation.”
    Verified reviewer profile picture

    Dalibor R.

    Business Development

    “This has improved efficiency and helps us focus on customer retention and potential upselling opportunities.”
    TD

    Tereza D.

    Account Manager

    Cons
    “I can't think of anything negative so far, other than maybe a few initial setup steps to learn, but manageable.”
    Verified reviewer profile picture

    Todd B.

    Head of Global Strategic Partnerships

    “Just a couple of minor UI inconsistencies—support addressed them quickly. No big issues from me or team.”
    LC

    Lukas C.

    Director of channel

    Who uses Customerscore.io?

    Based on 17 verified user reviews.

    Company size

    Small Businesses

    Enterprises

    Midsize Businesses

    Top industries

    Computer Software
    Information Technology and Services
    Computer & Network Security
    Consumer Services
    Others

    Use cases

    Customer Retention
    Customer Success

    Customerscore.io's key features

    Most critical features, based on insights from Customerscore.io users:

    Usage tracking/analytics
    Performance metrics
    Customer segmentation
    Reporting/Analytics
    Engagement tracking
    Predictive analytics

    All Customerscore.io features

    Features rating:

    Account Management
    Third-Party integrations
    Customer data management
    Behavior tracking
    Behavioral targeting
    Customer experience management
    Health score
    Real-time alerts
    Onboarding
    Monitoring
    Marketing automation
    Lifecycle management
    Generative ai
    Event triggered actions
    Email management
    Email campaign management
    Drag & drop
    Multi-Language
    Personalization
    Process/Workflow automation
    Real-Time notifications
    Renewal management
    Reporting & statistics
    Retention tracking
    Revenue management
    User onboarding
    Workflow management
    Account alerts
    Activity dashboard
    Activity tracking
    API
    Behavior analytics
    Campaign management
    Campaign Personalization
    Cancellation management
    Churn management
    Collaboration tools
    Communication management
    Configurable workflow
    Contact management
    CRM
    Customer communication
    Customer database
    Customer engagement
    Customer history
    Customer journey mapping
    Customer management
    Customer profiles
    Customizable templates

    Customerscore.io alternatives

    Customerscore.io logo
    visit website

    Starting from

    119

    Per month

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support
    Survicate logo
    visit website

    Starting from

    0

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support
    Preferred Patron Loyalty logo
    visit website

    Starting from

    29

    Per month

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support
    TeamSupport logo
    visit website

    Starting from

    45

    Per month

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support

    Customerscore.io pricing

    Value for money rating:

    Pricing plans

    Pricing details:

    Free plan
    Free trial
    Subscription

    Start

    119

    Per month

    Grow

    239

    Per month

    Scale

    399

    Per month

    User opinions about Customerscore.io price and value

    Value for money rating:

    To see what individual users think of Customerscore.io's price and value, check out the review snippets below.

    “M genuinely impressed with CustomerScore. The setup was quick and painless, and their support team has been fantastic whenever I needed help.”
    IH

    Iva H.

    CSM

    “Strong partner—helps our team predict churn and focus on growth opportunities with smart automation.”
    Verified reviewer profile picture

    Dalibor R.

    Business Development

    Customerscore.io integrations (7)

    Integrations rated by users

    We looked at 17 user reviews to identify which products are mentioned as Customerscore.io integrations and how users feel about them.

    Segment logo
    Segment

    Integration rating: 4.0 (1)

    Amplitude logo
    Amplitude

    Integration rating: 4.0 (1)

    Mixpanel logo
    Mixpanel

    Integration rating: 5.0 (1)

    HubSpot CRM logo
    HubSpot CRM

    Integration rating: 5.0 (1)

    Other top integrations

    Customerscore.io support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Knowledge Base
    Chat

    Training options

    Live Online
    Documentation

    Customerscore.io FAQs

    Q. What type of pricing plans does Customerscore.io offer?

    Customerscore.io has the following pricing plans:
    Starting from: €119.00/month
    Pricing model: Subscription
    Free Trial: Available | (No Credit Card required)


    Q. Who are the typical users of Customerscore.io?

    Customerscore.io has the following typical customers:
    Small Business


    Q. What languages does Customerscore.io support?

    Customerscore.io supports the following languages:
    English


    Q. Does Customerscore.io offer an API?

    Yes, Customerscore.io has an API available for use.


    Q. What other apps does Customerscore.io integrate with?

    Customerscore.io integrates with the following applications:
    Segment, Amplitude, Stripe, SendGrid, Mixpanel, Chargebee, HubSpot CRM


    Q. What level of support does Customerscore.io offer?

    Customerscore.io offers the following support options:
    Email/Help Desk, Knowledge Base, Chat

    Related categories