PrimePay - 2026 Pricing, Features, Reviews & Alternatives

Reviewers appreciate PrimePay's Direct Deposit feature for its ease of setup and reliability. They find it convenient and beneficial for employees, reducing the need for paper checks and ensuring timely payments. Users report that once set up, it works seamlessly, and employees love having their paychecks directly deposited. However, some reviewers mention issues with initial setup errors and delays in processing, which can cause inconvenience. Overall, they value the convenience and efficiency it provides. Of the 21 PrimePay users who gave detailed accounts of their use of Direct Deposit, 100% rated this feature as important or highly important.

Users report that PrimePay's Tax Compliance feature is valuable for ensuring proper tax deductions and timely payments. They appreciate the peace of mind it offers, as it helps avoid penalties and keeps them up-to-date with changing tax laws. Reviewers indicate that PrimePay handles all necessary filings and reports, which saves them time and effort. However, some users have experienced issues with responsiveness and occasional errors in tax submissions, which can be frustrating. Of the 27 PrimePay users who gave detailed accounts of their use of Tax Compliance, 96% rated this feature as important or highly important.

Reviewers find PrimePay's Payroll Reporting feature useful for their accounting and financial audits. They appreciate the availability and accuracy of reports, which are essential for record-keeping and compliance. Users mention that the reports are easy to read and understand, though some wish for more customization options. They also note occasional issues with accessing reports and system errors, which can be inconvenient. Overall, they value the detailed and timely payroll data provided by PrimePay. Of the 26 PrimePay users who gave detailed accounts of their use of Payroll Reporting, 96% rated this feature as important or highly important.

Users appreciate PrimePay's W-2 Preparation feature for its ease and efficiency. They find it helpful that W-2s are generated and distributed on time, saving them significant time and effort. Reviewers indicate that the process is straightforward and automated, ensuring compliance with IRS requirements. They value the convenience of having W-2s prepared and mailed, though some have experienced occasional billing errors and missing W-2s. Overall, they trust PrimePay to handle this important task reliably. Of the 26 PrimePay users who gave detailed accounts of their use of W-2 Preparation, 96% rated this feature as important or highly important.

Reviewers indicate that PrimePay's Payroll Management feature is integral to their payroll processing. They appreciate the system's ability to handle payroll efficiently and accurately, ensuring employees are paid correctly and on time. Users report that the process is streamlined and easy to navigate, though some have experienced issues with customer service and system limitations. They value the flexibility and support provided by PrimePay, which helps them manage payroll effectively. Of the 25 PrimePay users who gave detailed accounts of their use of Payroll Management, 96% rated this feature as important or highly important.

Users find PrimePay's Employee Database feature useful for storing and accessing employee information. They appreciate the ease of use and the ability to quickly retrieve employee data and history. Reviewers mention that the system is convenient and robust, providing accurate and comprehensive information. However, some users note that certain information can be difficult to locate and that there can be occasional lags. Overall, they value the centralized and accessible employee records provided by PrimePay. Of the 22 PrimePay users who gave detailed accounts of their use of Employee Database, 86% rated this feature as important or highly important.