App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Proto AICX Chat
CX automation for support teams
Table of Contents
Proto AICX Chat - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Proto AICX Chat overview
What is Proto AICX Chat?
Proto AICX automates multilingual contact centre support for organisations in emerging markets. Proto's proprietary natural language processing engine offers leading intent classification accuracy for local languages such as Tagalog and Kinyarwanda, with support for over 100 languages.
Organisations can use the no-code platform to build chatbot conversation flows and embed media, surveys, and more into chats. Proto's Track product enables regulatory organisations to oversee consumer complaint management across national service providers, and businesses can use customer categorisation to route queries to the appropriate respondents.
Proto offers simple integrations for omnichannel service over channels including Africa’s Talking, LINE, Viber, Messenger, WhatsApp, and others which can be managed in one place.
Organisations can use Proto's Analytics product to track number of chats, complaint resolution times, customer satisfaction, and many other KPIs with filtering for more granular data to compare the performance of teams, channels, regions, etc.
With accessible, affordable, and scalable CX automation, Proto aims to help organisations in financial, health, government, and other industries make their services more accessible to local communities.
Key benefits of using Proto AICX Chat
Get personal assistance from Proto's CX automation team for a customised solution tailored for your industry and customer experience strategy.
Build and maintain omnichannel chatbots without developer effort, with leading intent classification for local and mixed languages.
Connect live agents to the Proto platform for canned replies, customer profiles, and ticketing features that streamline live support.
Track customer cases with nested categorisation features for granular classification.
Create customer profiles with full chat history, authentication methods, and notes.
Monitor KPIs with dynamic analytics for a broad overview of chat performance or more granular data to compare performance across teams, channels, agents, and regions.
Connect Proto to your external database for compliance with data privacy regulations.
Starting price
per month
Alternatives
with better value for money
Proto AICX Chat’s user interface
Proto AICX Chat reviews
Overall rating
No reviews
- Value for money
- Ease of use
- Features
- Customer support
5
4
3
2
1
0
0
0
0
0
Proto AICX Chat's features
Proto AICX Chat alternatives
Proto AICX Chat
Starting from
1000
Per month
Birdeye
Starting from
No pricing info
Pipedrive
Starting from
19
Per month
Celoxis
Starting from
10
Per month
Proto AICX Chat pricing
Value for money rating:
Starting from
1000
Per month
Flat Rate
User opinions about Proto AICX Chat price and value
Value for money rating:
Proto AICX Chat support options
Typical customers
Platforms supported
Support options
Training options
Proto AICX Chat FAQs
Proto AICX Chat has the following pricing plans:
Starting from: $1000.00/month
Pricing model: Subscription
Free Trial: Available
These products have better value for money
Q. Who are the typical users of Proto AICX Chat?
Proto AICX Chat has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business
Q. What languages does Proto AICX Chat support?
Proto AICX Chat supports the following languages:
Arabic, Chinese (Traditional), English, French, Portuguese, Spanish
Q. Does Proto AICX Chat offer an API?
Yes, Proto AICX Chat has an API available for use.
Q. What other apps does Proto AICX Chat integrate with?
Proto AICX Chat integrates with the following applications:
Messenger, Telegram, Viber, WhatsApp, Microsoft Teams, Twitter/X, Bitrix24, Twilio
Q. What level of support does Proto AICX Chat offer?
Proto AICX Chat offers the following support options:
Email/Help Desk, FAQs/Forum, Chat