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Conversational AI Platform Software

Last updated: April 2026

474 software options

SAS Viya logo

SAS Viya

Cloud native AI and analytics platform

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SAS Viya is a cloud-native data and artificial intelligence platform designed to support analytics workflows across organizations. The platform features data management capabilities that provide access to multiple data sources with built-in governance and lineage tracking. It includes machine learning, statistical modeling, and data mining tools accessible through both visual and code-based interfaces, along with SAS Viya Copilot for AI-assisted tasks.

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Dialpad Ai Contact Center logo

Dialpad Ai Contact Center

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Cloud-based contact center solution for customer support

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Dialpad Ai Contact Center is a customer service software that allows support teams to engage with customers and resolve queries. The platform also helps managers to monitor customer service calls and agent performance in order to identify areas for improvement. Features of the cloud-based software include smart call routing, omnichannel management, call recording, real-time reporting, and more.

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livepro logo

livepro

Knowledge management system

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livepro is a cloud-based knowledge management solution designed to improve customer experience & staff engagement. The knowledge base can be used by every business department including HR, contact center agents and training departments, and set up for customer self-service to reduce support tickets.

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CoSupport AI logo

CoSupport AI

Fully Customizable AI Agent for Customer Service

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CoSupport AI is a customizable platform that automates up to 90% of support requests with 99% accuracy, zero hallucinations, multilingual support, and seamless integration in under 10 minutes. Free trial available.

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Zendesk AI logo

Zendesk AI

Zendesk AI is AI that puts humans first.

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Zendesk AI sits at the core of Zendesk, enhancing every aspect of the customer experience. It transforms basic bots into autonomous AI agents, gives human agents new productivity tools, and empowers admins and managers with advanced workflows and quality control.

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Fin logo

Fin

Cloud-based AI agent for customer service

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Fin is an AI agent for customer service that instantly answers queries, takes action, and can resolve the majority of the support volume. It can also seamlessly hand off to the team when needed.

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Text logo

Text

AI-powered support platform for unified service

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Empower your team with an AI-driven support platform that connects chat, ticketing, and analytics. Automate routine inquiries, respond instantly, and scale service quality without adding headcount.

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Fathom logo

Fathom

Free AI Meeting Assistant - Never take notes again!

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Fathom is the free AI meeting assistant that records, transcribes, and summarizes your Zoom, Google Meet or Microsoft Team meetings so you can focus on the conversations instead of taking notes.

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ChatBot logo

ChatBot

Easy to use chatbot platform for business

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ChatBot uses AI to help you better support, engage, and sell across channels. Build AI chatbots without coding.

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Jason AI SDR Agent logo

Jason AI SDR Agent

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Automates sales outreach with human precision.

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Jason AI SDR Agent functions as an automated sales development representative that personalizes outreach across multiple channels using data from over one billion sources. The platform handles lead generation, creates customized messages based on prospect information, and manages reply handling while booking meetings automatically. It integrates with calendar systems to prevent scheduling conflicts and operates continuously to maintain a steady pipeline of qualified prospects.

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Helpfruit logo

Helpfruit

AI chatbots and help pages with all the protections you need

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Helpfruit: Give your customers the right answer at the right time with AI chatbots and help pages. Escalate to live chat if needed.

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kama DEI logo

kama DEI

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Experiential AI solution

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kama DEI (Designed Experiential Intelligence) is an artificial intelligence (AI) platform that uses natural language processing (NLP) to respond to customers with customized replies based on their personality. The solution works with chatbots, smart speakers, mobile applications, and more.

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VIVI logo

VIVI

Conversational AI platform

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VIVI is a conversational AI solution that offers voice and chat interactions across multiple channels, such as websites, apps, and telephony. It provides customer support, sales, and lead generation, order processing, appointment bookings, and surveys, and can scale to your needs.

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Atom logo

Atom

Artificial Intelligence (AI)-based conversational platform

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Atom help businesses streamline communication with clients using AI technology. organizations can view, organize, and respond to client messages related to shopping or customer service across a variety of applications like Telegram, WhatsApp, Instagram, Messenger, and more on a centralized portal.

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Consio logo

Consio

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AI phone, AI SMS & auto dialer for ecommerce

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Consio combines AI Voice, SMS, transcripts, and call routing to manage ecommerce conversations in one workspace.

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InMoment logo

InMoment

Customer and employee experience management software

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InMoment is a cloud-based CX software that helps midsize and large businesses collect and manage employee and customer feedback to improve brand experience.

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Drips logo

Drips

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Conversational AI-powered Marketing Platform

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The Drips AI-powered platform helps brands engage with prospects and customers through Conversational Texting and calling. Some features include SMS messages, geo/area code match records, and time zone overrides/routing.

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Spoke logo

Spoke

Instant meeting reports on Zoom, Google Meet and Microsoft

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Instant AI Meeting reports for Zoom, Google Meet, and Microsoft. Instantly, after your meeting, get 4 bullet points for an e-mail, a video clip of a hit moment on Microsoft Teams, an automatic summary for your CRM, and a video reel for Slack.

Before your Meeting, prepare meeting agendas in seconds. During the meeting, drive the meeting by following your agenda with a single glance and never lose your focus to take notes.

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Just AI Conversational Platform logo

Just AI Conversational Platform

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From voice call agents and chatbots to virtual assistants

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An end-to-end comprehensive AI platform to design, build, test, host, and deploy AI-powered bots of any complexity and level

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Goldfinch AI Agent logo

Goldfinch AI Agent

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Conversational AI platform

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Goldfinch AI Agent is an advanced enterprise conversational AI solution, enabling intelligent interactions by neural network-driven data integration. The product leverages diverse large language models (LLMs) tailored to different scenarios, ensuring exceptional handling of complex enterprise-level conversations with precision and efficiency.

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SupportSyndicate logo

SupportSyndicate

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AI powered multichannel customer support platform

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SupportSyndicate is an AI-powered customer support platform that enables businesses to train AI agents on their knowledge base within minutes. The system operates across multiple channels including web chat, email, and WhatsApp, providing consistent responses while maintaining the ability to seamlessly transfer complex issues to human agents when necessary.

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eRAG logo

eRAG

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AI-driven data insights in natural language

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eRAG is a GenAI service that integrates ChatGPT capabilities with operational structured data, allowing users to query multiple live data sources through natural language. The platform features sophisticated semantic reasoning that delivers accurate, consistent answers without requiring data preparation or aggregation, enabling real-time data exploration and visualization for business operations.

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Intelswift logo

Intelswift

AI-driven customer service automation platform

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Intelswift is an AI-first customer service automation software designed to transform support centers into profit centers. The platform leverages advanced artificial intelligence and machine learning to streamline customer service processes, handle routine inquiries, and empower human agents with real-time insights and suggestions.

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Quidget logo

Quidget

Handle up to 80% of Tier-1 support with AI

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Quidget is a flexible, no-code AI agent that handles up to 80% of customer queries instantly. With integrations for Zendesk, Euphoric.ai, and Calendly, plus multi-language support and seamless human handover, Quidget makes fast, reliable customer support easy and scalable.

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Haufe HR Assistant logo

Haufe HR Assistant

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Conversational AI platform

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Haufe HR Assistant is an AI-based chatbot designed to help teams streamline and optimize HR processes within organizations. Leveraging advanced natural language processing, the chatbot lets stakeholders understand and respond to a wide range of HR-related inquiries, providing employees with quick and legally compliant answers.

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