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Top Rated Conversational AI Platform Software with Small business
Last updated: September 2026
382 software options
Sponsored
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Zendesk AI is AI that puts humans first.
Read more about Zendesk AI
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17.3K
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5.7K
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912
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127
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A single place for team communication and workflows
Read more about Slack
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46
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16
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based AI customer service software
Read more about ChatBot
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782
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26
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based AI meeting notetaker for all team sizes
Read more about Fathom
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290
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13
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud omnichannel engagement platform for retailers
Read more about ContactPigeon
5
157
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35
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based customer communication platform for SMBs
Read more about HelpCrunch
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241
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59
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based design & social publishing platform
Read more about Simplified
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33
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based no-code web scraping for all business sizes
Read more about lobstr
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62
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10
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Software for managing & delegating recurring tasks
Read more about Wing
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30
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based AI chatbot & search for any business
Read more about Denser Search and Chat
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24
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based website chat & inbox for small business
Read more about Boei
5
570
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95
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17
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6
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19
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based agentic marketing for multi-location brands
Read more about Birdeye
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353
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131
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based AI platform for all content types
Read more about 1min.AI
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14
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI Agents for 24/7 Sales + Support | No need to hire people
Read more about Thareja AI
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57
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9
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CX feedback & AI analytics platform
Read more about Zonka Feedback
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12
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based AI agent platform for property managers
Read more about STAN AI
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10
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud AI platform for customer support automation
Read more about CoSupport AI
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459
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based customer service platform for all sizes
Read more about LiveAgent
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80
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26
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Omnichannel customer engagement for any business
Read more about Comm100
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12
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based generative AI platform for all business sizes
Read more about Brain Pod AI
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud CCaaS platform for omnichannel customer service
Read more about ViaDialog
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Open data lakehouse platform for Kubernetes
Read more about ILUM
5
12
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based AI content creation suite for SMBs
Read more about Pyxa.ai
5
2
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
System-wide AI assistant for desktop and mobile
Read more about Triplo AI
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based AI chatbot for small business websites
Read more about Breezaro