App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Knowledge Base Software for Freelancers (2026) - Page 4
Last updated: April 2026
115 software options
Sponsored
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered Knowledge Management Software
Read more about Empolis Industrial Knowledge
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Do knowledge management the Wiki Way!
Read more about BlueSpice
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for automating sales, marketing & services
Read more about Focus Softnet
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Digital customer service platform and ticketing system
Read more about Helpshift
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM, call center and telephony software
Read more about Snapforce
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Meet your customers’ and company's information needs
Read more about Answerbase
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled marketing automation & campaign management system
Read more about Akero
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM database management tool for managing contacts
Read more about Contact Boss
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Grow your business with Results
Read more about Results
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web, Social & Contact Center
Read more about Oracle Service
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based mobile CRM to manage sales pipeline
Read more about HaystackCRM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web based customer support
Read more about ManageEngine SupportCenter Plus
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer Relationship Management solution for SMBs
Read more about UPilot
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Your Service Organization Streamlined with Startly
Read more about Startly
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Internal & external knowledge base and forum management
Read more about Enghouse eKMS
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one customer service solution
Read more about Helprace
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based parking management software
Read more about netPark
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based human resource (HR) management software
Read more about UKG HR Service Delivery
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled knowledge management platform
Read more about BlueDocs
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Knowledge base management software for the IT sector
Read more about CA Service Desk Manager
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based platform for knowledge sharing
Read more about Galisto
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web-based IT service management software
Read more about ManageEngine ServiceDesk Plus MSP
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Integration Platform as a Service for contact centers
Read more about SpiceX
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Omnichannel customer support software
Read more about Freshdesk Omni
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ServiceTonic targets small and medium size enterprises
Read more about ServiceTonic