getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Knowledge Base Software for Freelancers (2026) - Page 2

Last updated: April 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features


Integrated with


Pricing model


Devices supported


Organization types


User rating


115 software options

Help Scout logo

Cloud-based customer support platform

learn more
Help Scout is available for Freelancers and offers the following support options: Knowledge Base, Email/Help Desk, Chat.

Read more about Help Scout

Users also considered
Teamgate logo

Unlock Your Sales Potential

learn more
Teamgate is available for Freelancers and offers the following support options: Phone Support, Email/Help Desk, Chat, FAQs/Forum, 24/7 (Live rep), Knowledge Base.

Read more about Teamgate

Users also considered
Agile CRM logo

Sales and marketing CRM for growing businesses

learn more
Agile CRM is available for Freelancers and offers the following support options: FAQs/Forum, 24/7 (Live rep), Phone Support, Knowledge Base, Email/Help Desk, Chat.

Read more about Agile CRM

Users also considered
Issuetrak logo

Issue tracking and workflow automation platform

learn more
Issuetrak is available for Freelancers and offers the following support options: 24/7 (Live rep), Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, Phone Support.

Read more about Issuetrak

Users also considered
Fusebase logo

Collaboration and information management tool

learn more
Fusebase is available for Freelancers and offers the following support options: Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base.

Read more about Fusebase

Users also considered
Hiver logo

Modern, AI help desk software built for fast teams.

learn more
Hiver is available for Freelancers and offers the following support options: Knowledge Base, Chat, 24/7 (Live rep), Email/Help Desk, Phone Support, FAQs/Forum.

Read more about Hiver

Users also considered
ManageEngine ServiceDesk Plus logo

Cloud IT Help Desk Software

learn more
ManageEngine ServiceDesk Plus is available for Freelancers and offers the following support options: 24/7 (Live rep), Chat, FAQs/Forum, Phone Support, Email/Help Desk.

Read more about ManageEngine ServiceDesk Plus

Users also considered
Salesforce Starter logo

Customer relationship management tool for SMBs

learn more
Salesforce Starter is available for Freelancers and offers the following support options: Email/Help Desk, FAQs/Forum, Chat, Knowledge Base, Phone Support.

Read more about Salesforce Starter

Users also considered
Maximizer CRM logo

Customer relationship and lead management solution

learn more
Maximizer CRM is available for Freelancers and offers the following support options: Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base.

Read more about Maximizer CRM

Users also considered
Crisp logo

All-in-one multi-channel solution for customer messaging

learn more
Crisp is available for Freelancers and offers the following support options: Knowledge Base, FAQs/Forum, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat.

Read more about Crisp

Users also considered
SAP Customer Experience logo

Enterprise CRM software

learn more
SAP Customer Experience is available for Freelancers and offers the following support options: Chat.

Read more about SAP Customer Experience

Users also considered
Deskero logo

Customizable help desk & ticketing system

learn more
Deskero is available for Freelancers and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum, Email/Help Desk, Phone Support.

Read more about Deskero

Users also considered
Chaport logo
Category Leaders

Multi-channel live chat and chatbot software for business

learn more
Chaport is available for Freelancers and offers the following support options: Email/Help Desk, Chat, Knowledge Base.

Read more about Chaport

Users also considered
Zendesk Sell logo

All-in-one sales platform for sales teams.

learn more
Zendesk Sell is available for Freelancers and offers the following support options: FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Phone Support, Knowledge Base, Chat.

Read more about Zendesk Sell

Users also considered
SalesNOW logo

Mobile & online CRM for sales teams

learn more
SalesNOW is available for Freelancers and offers the following support options: Knowledge Base, FAQs/Forum, Email/Help Desk, Chat, Phone Support.

Read more about SalesNOW

Users also considered
Waybook logo

Playbook that stores all knowledge and training documents

learn more
Waybook is available for Freelancers and offers the following support options: Email/Help Desk, Knowledge Base, Chat, FAQs/Forum.

Read more about Waybook

Users also considered
Groove logo

Cloud-based helpdesk solution for small businesses

learn more
Groove is available for Freelancers and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat.

Read more about Groove

Users also considered
HelpSite logo

Knowledge management software

learn more
HelpSite is available for Freelancers and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk.

Read more about HelpSite

Users also considered
servis.ai logo

Powerful, easy-to-use BOMP your whole team will love.

learn more
servis.ai is available for Freelancers and offers the following support options: Email/Help Desk, Chat, Phone Support, Knowledge Base, FAQs/Forum.

Read more about servis.ai

Users also considered
Infor Sales & Catering logo

Cloud-based sales and catering software for complex events

learn more
Infor Sales & Catering is available for Freelancers and offers the following support options: Chat, 24/7 (Live rep), Email/Help Desk, Phone Support.

Read more about Infor Sales & Catering

Users also considered
Re:amaze logo

Support, engage, and convert customers on a single platform.

learn more
Re:amaze is available for Freelancers and offers the following support options: Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base.

Read more about Re:amaze

Users also considered
TextExpander logo

Work faster & smarter with TextExpander's powerful snippets.

learn more
TextExpander is available for Freelancers and offers the following support options: Chat, Knowledge Base, Email/Help Desk.

Read more about TextExpander

Users also considered
SherpaDesk logo

A support soution to help track time and manage projects

learn more
SherpaDesk is available for Freelancers and offers the following support options: Email/Help Desk, Chat, Phone Support, FAQs/Forum, Knowledge Base.

Read more about SherpaDesk

Users also considered
ProProfs Chat logo

Live chat software for websites

learn more
ProProfs Chat is available for Freelancers and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum, 24/7 (Live rep).

Read more about ProProfs Chat

Users also considered
Customerly logo

AI-first customer service: Automate, engage, and retain cust

learn more
Customerly is available for Freelancers and offers the following support options: Email/Help Desk, Knowledge Base, FAQs/Forum, 24/7 (Live rep).

Read more about Customerly

Users also considered