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Top Rated Knowledge Base Software with Small business - Page 4

Last updated: October 2026

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178 software options

Coda logo

Text and spreadsheet documents management solution

Coda helps businesses create, edit, and view text documents and spreadsheets to streamline processes related to product launches, project management, and more. Customizable templates let users create personalized documents for meetings, brainstorming sessions, customer feedback, and to-do lists.

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aidevelopia logo

Train an AI agent on your business. Deploy in 5 minutes.

Aidevelopia lets you train an AI agent on your business knowledge and deploy it across your website, Shopify store, WordPress site, Telegram, Discord. No code required. Setup takes 5 minutes.

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Customerly logo

Cloud-based AI customer service for SaaS teams

Cloud-based AI-first customer service platform for SaaS teams, combining autonomous AI agents, live chat, email marketing, and CRM.

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Kloudville logo

Enterprise Resource Planning (ERP) for SMEs

Kloudville is a cloud-based enterprise resource planning (ERP) system for managing inventory, orders, customers, catalogs, pricing, billing, expenses, and more

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PaceKB logo

Online knowledge base software

PaceKB is a knowledge base solution that offers enterprise level features for your business such as sub-user support with audit log tracking for those who want to collaborate with multiple users in their business.

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BoldDesk logo

Autonomous AI Support

BoldDesk is a powerful autonomous AI platform for automating customer support across every channel.

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Cruzata CRM logo

All-in-one CRM for SMBs

Cruzata CRM is a powerful CRM with PMS solution designed to help any organization to manage business activities & projects to achieve better objectives.

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Cocoom logo

Internal content creation and knowledge sharing platform

Cocoom is a content creation and knowledge sharing platform for project management and team collaboration. The internal communication tool allows managers and employees to share daily memos, visions, action plans, feedback, and more with customizable branding and templates.

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Userorbit logo

AI-native product experience, from onboarding to insight

Userorbit unifies no-code onboarding, surveys, feedback, roadmaps, changelogs, help content, support, demos, product analytics, and session replay in one AI-native platform.

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illumin logo

Shine light on the value of your research with illumin!

Bring your research to life with illumin! This powerful, automated tool allows you to easily track and manage all aspects of your research. With illumin, you can maximize the value of your research and make it shine!

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Knowledge Management logo

Knowledge Management Made Easy Like Never Before

Knowledge Management tool helps an organization to keep and organize the documentation, FAQ, and other related information in one single place which is easily accessible for both internal and external stakeholders.

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Matilda Workspace logo

Cloud-based AI workspace for teams and enterprises

Matilda Workspace is a cloud-based AI platform unifying CRM, project management, docs, tables, whiteboards, and chat with native.

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Deskhero logo

Customer support software

Deskhero is a versatile helpdesk software solution that leverages artificial intelligence to boost efficiency and accuracy in customer support. The platform offers several key features to streamline the support process. At the core of Deskhero is an intelligent ticketing system that can automatically craft responses to common customer inquiries by analyzing past tickets, website content, and other relevant data sources.

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Hudu logo

The world's most loved IT Documentation software.

Hudu is a customer-focused IT Documentation software that technician's love. No contracts, in-house support, and a rapid release cycle.

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Starmind logo

Workforce and knowledge management software

Starmind is a workforce and knowledge management software that is designed to assist multiple business sectors, such as human resources, sales, research & development, customer support, project staffing, and IT operations. It helps organizations manage content, share knowledge resources, handle networking, search specific information, and more from within a unified platform.

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LessonBridge logo

A database for storing and searching for lessons learned

The Lessons Learned Database is a knowledge repository which helps users capture, manage & reuse lessons learned & best practices.

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GitBook logo

Knowledge management solution for engineering teams

GitBook is a cloud-based knowledge management tool designed for engineering teams that streamlines the process of sharing knowledge and documentation within an organization.

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Swimm logo

Cloud-based app understanding platform for enterprises

Swimm is a cloud-based Application Understanding Platform combining static analysis and AI to map dependencies, extract business.

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SpiceX logo

Integration Platform as a Service for contact centers

SpiceCSM is a web based on-demand platform for increasing the efficiency of your contact center agents. Designed as a "point solution," SpiceCSM Guided Services turn your agents into subject matter experts, without additional training. With a unique blend of decision tree technology, data collection, and easy to use creation tools, your contact center will not only provide higher quality service, but at a lower cost.

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Oracle Service logo

Web, Social & Contact Center

Oracle Service is an enterprise-scale suite of customer service and contact center software to improve the customer experience across all channels. Oracle Service is comprised of Oracle's RightNow suite of products that facilitate web, social and contact center customer services.

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Startly logo

Your Service Organization Streamlined with Startly

Startly is an all-in-one, fully integrated IT Service Management and Professional Services Automation platform. It will help your company track time and expense, manage projects, help desk, ticketing, change and asset management, and enforce organizational governance policies.

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karmaCRM logo

Small business CRM software

karmaCRM is a customizable CRM tool for small businesses to engage with customers and keep track of the leads that their teams follow.

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PHPKB logo

Knowledge management solution

PHPKB helps organizations manage, modify, remove, or add documents, files, training materials, FAQs, how-to guides, and more in a centralized repository. Users can handle the entire document lifecycle, from authoring to collaboration, modification, and deactivation.

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Contentful logo

Cloud-based API-first content platform

Contentful, the leading content platform for digital-first business. It enables greater speed and scale than traditional CMS solutions. Contentful unifies content in a single hub, structures it for use in any digital channel, and integrates seamlessly with hundreds of other tools through open APIs.

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ManageEngine ServiceDesk Plus MSP logo

Web-based IT service management software

ManageEngine ServiceDesk Plus MSP is a web-based IT service management software designed to help businesses handle help desk, reporting, service catalogs, asset tracking, and other operations from within a unified platform.

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