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Natural Language Processing (NLP) Software with Text Analysis (2026)

Last updated: March 2026

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54 software options

Brandwatch logo

Social media and reputation management platform

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Brandwatch is a comprehensive social intelligence suite that combines advanced analytics and artificial intelligence to help businesses understand consumer behavior across digital platforms. The platform offers deep consumer intelligence capabilities that enable organizations to monitor brand perception, track market trends, and analyze consumer sentiment across more than one hundred million online sources.

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Clootrack logo

Intelligent CX Analytics to understand why your NPS drops

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Intelligent CX Analytics to understand why your NPS drops

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Grooper logo

Intelligent Document Processing and Data Integration

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Grooper intelligent document processing provides data enrichment that embeds human comprehension into documents and other unstructured data. The solution is delivered in a collaborative consulting fashion or as a data fulfillment service.

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Chattermill logo

Customer feedback analysis software

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Chattermill unifies customer feedback, customer support, and product feedback into a single platform and uses deep learning artificial intelligence (AI) to analyse customer data at scale and provide actionable insights.

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ElevenLabs logo

Generative Voice AI

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ElevenLabs is a platform that combines generative AI text-to-speech, voice cloning, dubbing, and voice changing all in one place.

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Altair AI Studio logo

Predictive data analytics software

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RapidMiner is a data analytics solution that offers a range of products to mine data, understand it and use it to predict outcomes. The applications is designed for data scientists and business analysts to design their data analysis processes without the need for code. RapidMiner works in any environment and with any data source, and allows you to deploy your data models on any enterprise hardware.

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HumanFirst logo

NLP solution for analyzing natural language data via prompts

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HumanFirst is a natural language processing (NLP) solution that helps transform natural language data into business insights and artificial intelligence (AI) training data.

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Surveypal logo

AI-based customer service software

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Surveypal is an AI-powered data solution that automatically delivers customer service analytics and insights from Zendesk tickets. Surveypal enables users to create online surveys to collect feedback and data from customers, employees, students, and website visitors.

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Deep Talk logo

Customer and employee feedback analysis platform

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Easily analyze feedback from various sources such as reviews, chats, emails, surveys, and more to gain a better understanding of your customers and employees.

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Moveo.AI logo

Power the Toughest Conversations

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Moveo.AI powers enterprises’ toughest conversations with goal-driven AI agents—enhancing efficiency, CX, and financial outcomes.

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SAS Viya logo

Cloud native AI and analytics platform

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SAS Viya is a cloud-native data and artificial intelligence platform designed to support analytics workflows across organizations. The platform features data management capabilities that provide access to multiple data sources with built-in governance and lineage tracking. It includes machine learning, statistical modeling, and data mining tools accessible through both visual and code-based interfaces, along with SAS Viya Copilot for AI-assisted tasks.

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Enterprise Bot logo

Intelligent Omnichannel Conversations

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AI-powered intelligent voice assistants and automation tools that enable round-the-clock support across your enterprise ecosystem. Automate 85% of all user-related queries in 12+ languages, increase CSAT scores by 25% and be deployment-ready within a day.

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inconnect logo

Make Contact. Do Business.

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inConcert Contact Center allows businesses to reach their customers through any channel, including voice and video calls, email, live chat, SMS/text messaging, social networks, WhatsApp, and more. The software aims to provide an outstanding experience and transform every customer interaction.

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watsonx Assistant logo

Virtual assistant powered by AI

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watsonx Assistant (formerly known as IBM Watson Assistant) is a cloud-based chatbot solution which provides features such as intent recognition, natural language processing, query suggestions, and automated responses.

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Machine Learning on AWS logo

Machine learning and AI solutions from AWS

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AWS provides machine learning (ML) and artificial intelligence (AI) solutions designed to help businesses analyze data insights, personalize the customer experience, optimize business processes, and more.

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Atribus logo

Social media and brand monitoring tool

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Atribus is a cloud-based consumer intelligence tool that allows users to monitor mentions related to influencers, topics, brands, or other keywords across websites, blogs, forums, social networks, digital newspapers, and more. It allows users to create custom alerts for specific keywords, which can then be used to monitor conversations about a br
Every day, consumers around the world talk about your products, brands and competitors. Be the first to discover new trends and make smarter decisions!

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Hello Customer logo

AI Voice of Customer platform for actionable insights

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Hello Customer is an AI-powered Voice of Customer platform that helps companies understand customer feedback at scale. Automatically detect sentiment, categorize feedback, and identify the drivers behind NPS and CSAT to prioritize improvements and improve customer experience.

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Speechify Text to Speech logo

An API to add an audio play to all of your content

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The Speechify API includes text-to-speech, text highlighting, multiple human-like voices, a sliding scale to adjust speed, and an iOS SDK.

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MonkeyLearn logo

Text analysis with machine learning

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MonkeyLearn is a cloud-based text analytics solution that extracts data from emails, surveys, tweets, or any text and turns it into custom visualizations. The platform provides insights and workflow automations for support, product, customer experience (CX), and development teams.

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FirstLanguage logo

API for building NLP based applications

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FirstLanguage API is a SaaS-based API service, which enables individual developers or a company to build applications that require NLP tasks.
FirstLanguage API is specifically designed to be generic and can be used by any industry. Specific industry fine-tuning is also possible.

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Cortical.io logo

Meaning-based search, extraction and classification of text

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Cortical.io offers highly efficient solutions for searching, extracting and classifying information, based on a proprietary approach to natural language understanding.

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Mosaicx logo

Virtual agent and messaging outreach

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Mosaicx uses conversational AI to offer agent-like experiences without human agents. A comprehensive set of service modules means automation creates a better customer experience than ever before.

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IBM Watson Natural Language Understanding logo

Advanced text analysis

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IBM Watson Natural Language Understanding is a natural language processing solution, which provides features such as customized insights, metadata extraction, text analytics, data categorization, high-level concept identification, and sentiment analysis.

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VIVI logo

Conversational AI platform

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VIVI is a conversational AI solution that offers voice and chat interactions across multiple channels, such as websites, apps, and telephony. It provides customer support, sales, and lead generation, order processing, appointment bookings, and surveys, and can scale to your needs.

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Gavagai logo

Text mining system for analyzing unstructured business data

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Gavagai is a text analytics tool designed to help businesses of all sizes collect and analyze unstructured data using machine learning (ML) and natural language processing (NLP) algorithms. The interactive dashboard allows managers to add data to existing projects by uploading CSV or Excel files.

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