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Grooper was built from the ground up by BIS, a company with 35 years of continuous experience developing and delivering new technology.
Typical customers
Platforms supported
Support options
Training options
Value for money
4.4
/5
24
Starting from
No pricing info
Value for money contenders
Functionality
4.4
/5
24
Total features
92
9 categories
Functionality contenders
Overall Rating
4.6
/5
24
Positive reviews
5
4
3
2
1
17
5
2
0
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JC
Jeff C.
PM
Peggy M.
DT
Darin T.
DC
Denise C.
Kyle S.
Kyle S.
Overall rating contenders
Marie H.
Verified reviewer
Government Administration, 11-50 employees
Used daily for 1-2 years
Review source
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There is so much less down time on importing documents into our system. The staff take care of us like we are royalty.
It does most of the work for my employees, cuts time on data entry. Would love to use it in our other data entry program through the court.
Using it with Application Extender and doing searches
Thank you for the review, Marie! Glad you discovered Grooper and looking forward to supporting any future needs.
Kyle S.
Verified reviewer
Oil & Energy, 11-50 employees
Used daily for 1-2 years
Review source
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Grooper has allowed us to process more documents quicker. We come in contact with a wide array of documents, from Leases (unstructured data), to revenue statements (tabular data), to division orders (semi-structured data), to invoices (structured data) - and Grooper has helped us process all of the faster. We use Grooper to augment our employees, not replace them, and it has increased our performance as much as 90% for some processes - we just don't have any that can be 100% automated.
The flexibility within the program. There are so many tools, functions, and options. And I am in control of each part of the process, nothing is "hidden" or locked away.
The software can be a little intimidating to learn. You do not need a programming background, but it helps, especially if you are familiar with IDEs.
Thank you very much for the review and for choosing Grooper. Grooper is all about augmenting human efforts and we congratulate your success!
Morgan A.
Education Management, 11-50 employees
Used daily for 2+ years
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Grooper is extremely easy to learn, very user friendly.
Just like most technology, it has a lot of hiccups. Such as getting errors during processing, which can be an easy fix or a difficult one, depending.
Hi, Ashley! Thank you for your review! I hope you'll reach out to your Grooper rep to see if an updated version of Grooper might help! There are many new image processing features which may be just what you need. Thanks again!
Denise C.
Government Administration, 1,001-5,000 employees
Used daily for 2+ years
Review source
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By scanning our documents, we have been able to free up space that was taken up by hundreds of thousands of pages. We have also freed up staff time when accessing records. Time is not wasted on having to bring a folder from off site storage and then going page by page to find a requested document.
Ease of use during the scanning process through the export process.
The documentation is not very informative. It lacks detailed information for someone that is trying to troubleshoot. I prefer more detailed documentation that includes the location within the DB tables when a value is added. In regards to the DB table documentation, it is basically useless due to the bizarre field names. If you are new to the software and are trying to query the tables, you must query each table and try to decipher the content. This is only an issue if you want to run your own queries.
Hi, Denise! Thank you for the feedback regarding documentation. We are working on restructuring our training program and corresponding documentation. I hope we will see you in an upcoming training event! Also, happy to hear Grooper is saving you time!
Gerald D.
Financial Services, 501-1,000 employees
Used daily for 2+ years
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The time saved using the Grooper platform for automating processes verses manual intervention is outstanding! Grooper has been up to the challenge!
My initial experience with Grooper was to improve our OCR processing. Using the Grooper platform we were able to implement four major projects. We used the CMIS connectivity capabilities to extract images from our ECM system as well as locate and identify documents containing PCI data for compliance regulations from the billions of archived documents. We have been able to purge large amounts of documents and automated the process of getting document from our core system to our repository has been great.
Not knowing all the functionally available with the Grooper platform. Our decision to invest in the training and develop a SME for Groper has been very beneficial.
Mr. Davis, thank you very much for the review! We appreciate it.
Q. What type of pricing plans does Grooper offer?
Grooper has the following pricing plans:
Pricing model: Subscription
Q. Who are the typical users of Grooper?
Grooper has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business
Q. What languages does Grooper support?
Grooper supports the following languages:
English
Q. Does Grooper offer an API?
Yes, Grooper has an API available for use.
Q. What other apps does Grooper integrate with?
Grooper integrates with the following applications:
Microsoft SharePoint, Microsoft Outlook, OnBase, Microsoft Azure, OneDrive, Box, TIBCO Spotfire, Quorum, Alfresco Process Services, Microsoft Word, Microsoft Excel
Q. What level of support does Grooper offer?
Grooper offers the following support options:
Knowledge Base, 24/7 (Live rep), Email/Help Desk, FAQs/Forum, Phone Support