There is so much less down time on importing documents into our system. The staff take care of us like we are royalty.
Pros
It does most of the work for my employees, cuts time on data entry. Would love to use it in our other data entry program through the court.
Cons
Using it with Application Extender and doing searches
Thank you for the review, Marie! Glad you discovered Grooper and looking forward to supporting any future needs.
Rating breakdown
Likelihood to recommend: 10/10
By scanning our documents, we have been able to free up space that was taken up by hundreds of thousands of pages. We have also freed up staff time when accessing records. Time is not wasted on having to bring a folder from off site storage and then going page by page to find a requested document.
Pros
Ease of use during the scanning process through the export process.
Cons
The documentation is not very informative. It lacks detailed information for someone that is trying to troubleshoot. I prefer more detailed documentation that includes the location within the DB tables when a value is added. In regards to the DB table documentation, it is basically useless due to the bizarre field names. If you are new to the software and are trying to query the tables, you must query each table and try to decipher the content. This is only an issue if you want to run your own queries.
Hi, Denise! Thank you for the feedback regarding documentation. We are working on restructuring our training program and corresponding documentation. I hope we will see you in an upcoming training event!
Also, happy to hear Grooper is saving you time!
Rating breakdown
Likelihood to recommend: 6/10
The time saved using the Grooper platform for automating processes verses manual intervention is outstanding! Grooper has been up to the challenge!
Pros
My initial experience with Grooper was to improve our OCR processing. Using the Grooper platform we were able to implement four major projects. We used the CMIS connectivity capabilities to extract images from our ECM system as well as locate and identify documents containing PCI data for compliance regulations from the billions of archived documents. We have been able to purge large amounts of documents and automated the process of getting document from our core system to our repository has been great.
Cons
Not knowing all the functionally available with the Grooper platform. Our decision to invest in the training and develop a SME for Groper has been very beneficial.
Mr. Davis, thank you very much for the review! We appreciate it.
Rating breakdown
Likelihood to recommend: 10/10
Once you understand the interface, the application is a breeze.
Pros
The interface, similar to other applications like Tableau, is clear and concise. The community is available 24/7, answering questions quickly and helping move my projects forward. AI is the next learning curve for businesses, and Grooper has you covered!
Cons
Initial setup, but helpful tech group got me going.
Very excited that you've found the GrooperxChange community to be helpful! Here's the URL for anyone else that hasn't visited it: https://xchange.grooper.com/
Thanks for the review!
Rating breakdown
Likelihood to recommend: 10/10
Pros
Grooper is extremely easy to learn, very user friendly.
Cons
Just like most technology, it has a lot of hiccups. Such as getting errors during processing, which can be an easy fix or a difficult one, depending.
Hi, Ashley! Thank you for your review! I hope you'll reach out to your Grooper rep to see if an updated version of Grooper might help! There are many new image processing features which may be just what you need.
Thanks again!
Rating breakdown
Likelihood to recommend: 5/10
Contact Business Imaging Systems (BIS) for pricing details.
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