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Condens Logo

Store, structure, analyze and share UX research data

Table of Contents

Condens - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

Condens overview

What is Condens?

Condens is a leading UX research repository that streamlines the analysis process of user research. The platform allows UX and product teams to easily store, organize, and analyze user research data and share insights across the organization to foster a collaborative environment. With Condens, organizations can gain valuable insights into user behavior and preferences, leveraging this information to develop products that cater to their customers' needs.

Here’s what you can do within Condens:

Import multiple data types (e.g., recordings, notes, images) for collaborative analysis and transcription. Structure and organize data with Highlights and Tags to identify patterns, themes, and insights across your research. Visualize research data by using Charts. Create Artifacts to develop comprehensive research outcomes. Easily share research insights online or use the dedicated Stakeholder Repository for colleagues and clients to access existing research. Build and manage your participant pool.

Condens provides organizations with valuable insights into user behavior and preferences, which can be used to develop customer-centric products and services.

Key benefits of using Condens

• Getting from raw data to insights faster
• Transcribing video and audio recordings in various languages
• Using split-screen mode to note observations while analyzing user research
• Collaborating with colleagues on qualitative data analysis
• Easy sharing of research findings online
• Building a UX research repository

Starting price

15per user /
per month

Alternatives

with better value for money

Condens’s user interface

Ease of use rating:

Condens reviews

Overall rating

5.0

/5

7

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.71/10
Rating distribution

5

4

3

2

1

7

0

0

0

0

Condens's key features

Most critical features, based on insights from Condens users:

Data import/export
User research analysis
Search/Filter
Collaboration tools
Data visualization
Text analysis

All Condens features

Features rating:

Access controls/permissions
Tagging
Drag & drop
Single sign on
Customizable reports
Data storage management
Feedback management
Mixed methods research
Reporting & statistics
Third-Party integrations
Visual analytics

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Condens logo

Starting from

15

/user

Per month

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Condens pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Lite

15

/user

Per month

Features included:

  • Unlimited projects & file uploads
  • Unlimited automated transcription
  • Analysis features
  • Basic integrations (e.g. Zoom)
  • Unlimited sharing in read-only mode
  • Personal support and onboarding

Business

500

Per month

Features included:

  • Everything in Lite, plus:
  • Repository Features
  • All integrations
  • Unlimited read-only stakeholders
  • Dedicated Stakeholder interface
  • Data security assessments
  • 5 users and more
  • Optional: SSO and HIPAA Addon

Enterprise

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Custom terms
  • Service Level Agreements (SLAs)
  • Custom Data Retention
  • Advanced user & permission management
  • 5 users and more

User opinions about Condens price and value

Value for money rating:

Condens integrations (10)

Integrations rated by users

We looked at 7 user reviews to identify which products are mentioned as Condens integrations and how users feel about them.

Slack logo
Slack

Integration rating: 4.0 (1)

The slack integration has been helpful in having a record of published insights that are easy to look through. Cross-functional teams can see what's happening in the realm of research, and click through for further reading if something seems relevant.

Verified reviewer profile picture

Emma G.

Director of Product Design

Condens support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base

Training options

In Person
Live Online
Webinars
Documentation
Videos

Condens FAQs

Q. Who are the typical users of Condens?

Condens has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

These products have better value for money


Q. What languages does Condens support?

Condens supports the following languages:
English


Q. Does Condens offer an API?

No, Condens does not have an API available.


Q. What level of support does Condens offer?

Condens offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base

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