Databox Reviews

Databox

Mobile-first KPI dashboards

4.77/5 (148 reviews)

Pros
  • Data box is a simple and good, Awesome designed web and mobile apps, good responsive for customer support,Very Important data stored in one place, easy to use.Sarath R.Read the full review
  • By far the best in the industry. The free version is great for many small clients, and the paid upgrades for more integrations and users is very fair for those that need it.Jeremy D.Read the full review
  • Setting up Databox was very simple and straightforward. After connecting my data sources I was delighted to find that all the datawalls were ready and looking amazing.Olli G.Read the full review
Cons
  • For some clients the analytics are confusing if they don't know the lingo of that platform.Caitlyn C.Read the full review
  • Amount charged per month is quite a bit to just be displaying data.Ben R.Read the full review
  • Missing a Segment integration maybe to get all our app events. We rely on their Zapier integration to compensate.Gilles B.Read the full review
99%
recommended this to a friend or a colleague
Lucas Steuber

Blown away. Completely changed my household.

Used daily for less than 6 months
Reviewed 2018-06-02
Review Source: Capterra

At-a-glance view of everything I need to know about my business and household.

Pros
I think most people use software like this to track their business outcomes, but my wife and I? Nope. I mean yes, I have my mailchimp and social media results on there, but also bank balances, to-do lists from Google Sheets, all kinds of stuff across two cheap monitors that just sit in the corner of our house. You'd think that'd be anxiety inducing but it's the opposite - I wake up every day, know where my business is at, know where my finances are at, have the "honey-do's" all prepared, and even see the weather. I LOVE this program. Yeah it's a little more expensive than others but 100% worth it for the extra integrations. Recommend without hesitation.

Cons
It should be free for everyone everywhere, airdropped by satellite into rural villages with API manuals. ... no really though, it could be cheaper; there are iOS / Apple TV equivalents that are a quarter as expensive. If it weren't for the breadth of integrations I'd consider something else - but between those and all I can do aesthetically, it's a no-brainer.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Tiffani Le Doux

Finally a Platform that checks all the boxes!

Used daily for less than 6 months
Reviewed 2020-04-30
Review Source: Capterra

Pros
The things I enjoy most about Databox is the flexibility of this platform as well as the overall user interface. There are truly so many different options available for you to configure dashboards to your wants and needs. For example, Databox offers a ton of different data visualization options. Additionally, the ability to create custom metrics has proven to be an extremely useful and flexible tool in Databox as well. With regards to the interface, the platform overall is very aesthetically pleasing and my colleagues love the way the dashboards look. Overall, this platform really checks all the boxes for me. As a Marketing Data Analyst, I'm very happy.

Cons
I think the only thing that can be improved with Databox is perhaps allowing an unlimited amount of dashboards for accounts or a higher amount of dashboards with each account subscription they offer. Users should be aware that to get a large amount of dashboards in your account, you will likely need the highest subscription. Other than that, I do not have any complaints at all. This platform truly has managed to have everything I want and need.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Zachary Busekrus

Databox: Close, but no cigar...or even cigarillo ...

Used daily for less than 6 months
Reviewed 2018-02-24
Review Source: Capterra

Pros
I work as the Director of Marketing Strategy at DD, which is an inbound marketing agency that services nonprofits and higher education institutions. We're a HubSpot certified partner agency and we were looking to Databox to help us make our client reports quicker, more interactive, and more robust. Databox's clean user-interface makes it really easy to notice trends...it also updates in almost real-time (if not real-time) which is helpful. The customizable dashboards are helpful as well...and there's no doubt that this tool is affordable to agencies like DD who need to report on a wide variety of metrics for 20+ accounts.

Cons
While there are definitely some pros to Databox, there are also some key features that they are missing. For example, you can't customize date ranges for reports. You have to choose from a weekly, monthly, quarterly, or yearly basis...but you can't choose "Feb. 3 2017 - Feb. 23 2018" for example. This makes reporting very challenging if, for example, you start an inbound engagement with a client during the middle of the year and want to report on 6 month efforts and 12 month efforts that don't align perfectly with the Jan - Dec calendar year. Additionally, while the user-interface is clean, it's almost TOO white...our clients have found it really difficult to discern between traffic sources and points in time. All of this is to say, I'm highly skeptical of reporting tools that don't let you customize the date and time of your reports...While Databox looks like 2018, it functions like 2010. We have cancelled our services as of now, but I have written emails and social posts to their product team and have encouraged them to "fix" the product and then come sell it to me again...

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 4/10

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Hayley Fourie

Excellent product

Used daily for free trial
Reviewed 2019-10-14
Review Source: Capterra

Very easy to use

Pros
Its very easy to use and the dashboards are visually appealing

Cons
Limited to only 3 dashboards on the free trial

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Anonymous

Nice balance of functionality and price

Used daily for free trial
Reviewed 2019-08-18
Review Source: Capterra

I liked Databox while I used it. It's not a BI tool by any means but it does have a few options to allow you to transform your data. They also have some cool options for tracking goals and the mobile app is leaps and bounds better than the competition.

Pros
The visuals look awesome on the computer, TV, and phone. I was impressed with how easy it was to create a metric.

Cons
Once the metrics are on the dashboard there isn't much else you can do with them. It lacks some of the basic functionality that I'd expect such as dragging to zoom into a certain section of the chart or even hovering over the comparison line to see the exact value.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 8/10

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Anonymous

Crucial to unlock business insights

Used daily for 6-12 months
Reviewed 2019-09-20
Review Source: Capterra

Essential tool to reduce silos and get insights across all areas of the company. We got overblown with the tons of marketing data we could get with a few clicks and are big fans of Databox’s funnel visualisation which is one of the best in the market. We then extended Databox to all other areas and we’re now showing different datawalls in different screens throughout our office floor.

Pros
Easy to use. Being able to input data from different sources. Carousel mode to show different dashboards on the same screen. Great Support team.

Cons
No Cons really but it would rock even more if it had drill down capability

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Dylan Brisacher

Absolutely amazing Tool

Used daily for 6-12 months
Reviewed 2019-09-20
Review Source: Capterra

Databox is our daily KPI tool and has helped us to increase our value and traffic. It's one of the overall best tools I've ever seen with its amazing selection of templates, wide and an I mean really wide range of possible Integration of Tools, and more!

Pros
The easy integration across a different platform that leverages Big Data in an instance to provide useful insight.

Cons
I'd say the modification for the KPI's could feature a bit more Modification in terms of more Team Roles Setup

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Nathaniel Cassidy

Beautiful Metrics & Reporting

Used daily for less than 6 months
Reviewed 2019-09-23
Review Source: Capterra

Some of the team here can build marketing dashboards in Google Data Studio, but this can be time-consuming and most situations don't require the levels of customisation that GDS allows. Databox has allowed us to speed up the deployment of reporting dashboards and given the wider team access to this ability.

Pros
The way that Databox has been built is all about speed and simplicity, with little or no knowledge in building dashboards and reporting functions you can set up beautiful looking reporting systems.

Cons
There are some functions in the dashboard builder that still feel a little clunky, such as only being able to move an element once you've selected it and hovered over the move crosshair - but these are small UI points.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Ross van der Pas

Good to have for an overview

Used daily for less than 6 months
Reviewed 2019-10-04
Review Source: Capterra

Good experience overall with the product and ease of use however the packages are disappointing.

Pros
The integrations with Adwords, Analytics, Hubspot is great and easy to setup. The standard templates cover pretty much everything you need and they are easy to display on a screen.

Cons
The lack of integration with Zendesk is weird as what I could see is there used to be one. The package choice are strange it would be nice if Plus included more data sources as Plus and Basic both have 10 then the next jump up is 50 which is annoying when you have 12 datasources.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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William Nutt

Beautiful, functional product. Outstanding support. Room to grow.

Used daily for less than 6 months
Reviewed 2019-08-20
Review Source: Capterra

Pros
The aesthetics of Databox's databoards are beautiful. Configuring the blocks is simple, and the integrations are expansive. Additionally, they're easy to share and embed. But above all, the customer support is terrific.

Cons
Customization is quite limited, which is good for less technical users but a drawback to more advanced ones. Also, Google Sheets integration is only on the paid option.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jordan Walker

Just the tool we needed.

Used daily for 1-2 years
Reviewed 2019-11-05
Review Source: Capterra

For our clients, we're showing them how their investment is put to use but also having greater conversations over what we can do TOGETHER to improve results. They see that we are more than just a marketing agency, we are a partner. For our agency, we are able to show results across each discipline. The artists have more ownership in the results than they once did. Our brand managers are more strategic and forward thinking.

Pros
Easy to use. Has all of the connections we need. If we don't have a connection, the team is quick to try and implement it. The hourly refresh is awesome. Helps our team stay informed, helps our clients see how their investment is put to work. The time our team puts into the tool, we get twice as much back out of it. I love that it has the ability to layer on multiple sets of data with the same detail as Grow or Tableau, without the restricting price tag.

Cons
Sometimes the API integrations are clunky. For Google Analytics where sites have a 100,000 views per day, the ability to use the custom queries becomes more limited. I would like to see improvements on the text formatting for that data block and the bar chart visualization. The data gets too tiny to read at certain points, no matter how big you make it on the screen.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Daniel Daines-Hutt

What gets measured, gets managed right?

Used daily for less than 6 months
Reviewed 2018-11-01
Review Source: Capterra

We have Databox set up to track a few things, but right now our main goal with our business is outreach and linkbuilding We just wrote this huge guide that took 9 weeks and a few thousands dollars to create Makes sense to promote it and build links right? The thing is- even when youre good at linkbuilding, it takes time You might do outreach to 100 sites and get 2-5 links Even then? It can take literally weeks to see the difference in your rankings- so it can be a little offputting right? So we make sure to track the habit instead We connect Databox with Ahrefs (SEO tool) and Mailshake (Email outreach tool) and have a custom dashboard If we can send 16 emails per day- we know we'll get a link each week (at least) But because we can't get immediate feedback on our rankings, we instead track the action So we track how many emails we send per day and have a dynamic goal connected (A bar that fills up) We also have a weekly end goal that does the same Below that we have a connection to ahrefs that tells us of new links to our site And in the centre we have our organic traffic data graph- this shows us upticks in traffic as our rankings slowly increase This alone has made is SO easy to continue to do outreach, even tho we don't see that immediate result

Pros
The ability to integrate with multiple platforms How I can set up custom goals and dashboards, relevant to the data its showing so I can track progress The daily emails to let me know if we're hitting those goals (Nothing like a bit of habit stacking right?) The fact that you can get a whole HEAP of value from the free version alone

Cons
Honestly nothing Its super clean, easy to use, fast and intuitive

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Joby Ingram-Dodd

Great for free

Used daily for 6-12 months
Reviewed 2018-05-15
Review Source: Capterra

Pros
The basic account is free with data box and gives you 3 datasources which is enough to make some really nice visualisations of your data. We use it to send investors regular updates and give them a link they can access whenever they want to get an update on our progress. Once we created theses boards they just update automatically which make it some much easier to manage. They have a great range of connectctions with most of the services you can think off to run your business. Their visualisation tools make it pretty easy to set up nice views of your data, and if you are stuck they have some great templates that just plug and play with your data.

Cons
There have been a few bugs as we are in the UK we want money to be in £ and their default is $ there are some work arounds to make it work but it would be nice to have currency support built in and automatic. Sometimes the data shows a little funnily on the iPhone app, support are very good at fixing this issues though.

Rating breakdown

Value for money
Ease of use
Features

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Juzni Zbogral

It's my first to open app every morning

Used daily for less than 6 months
Reviewed 2016-08-17
Review Source: Capterra

Heard from a friend who is using Databox app in the company he works for (fortune 100 company). It was almost annoying seeing him checking his phone constantly. I downloaded it from App store the same day. On-boarding was a breeze and the next thing I was in the app with my Google Analytics, Facebook Ads and Stripe already connected. I was using it few days - it was just a beautiful app on my phone nothing more. But then I found they have desktop app - they call it Designer - where you can combine all metrics together. At that moment I was hooked. We have connected more than 10 data sources since then (database also) and we were able to put all important metrics in one place for everybody to see. I'm recommending this to everybody!

Pros
I have access in one place to every important metrics I care. Just few clicks and I can change what I see on my phone and share with all my coworkers.

Cons
It wasn't an instant "click" in my head what Databox can do for us. There are almost no guides or documentation. Default metrics they fetch were not useful for our business.

Response from Databox


Thank you for your feedback.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Ashley Stagray, MBA

This was a game changer for my digital marketing business

Used daily for less than 6 months
Reviewed 2018-12-26
Review Source: Capterra

Amazing. I love this tool.

Pros
Ok, so I was desperately looking for an affordable platform to centralize my reporting for my clients. Most things that I found were either too expensive or too limited. I tested many free reporting tools - not enough connections. I tested the "free trial" of the big guys - great, feature-rich, and waay out of my budget. Then I came across Databox and I have to tell you, it has been a complete game changer for me. The Free version allows you to connect 10 clients to 3 data sources for reporting but then I discovered that I could easily afford the next level upgrade version, which allowed me to enhance my reports with up to 10 data sources for 10 clients. The setup was extremely simple and once I created the dashboards and scorecards, I was able to click a button and create an easy to understand report for my clients. I highly recommend this product to anyone who is struggling to keep up with the reporting for their marketing clients.

Cons
Honestly, nothing. Maybe that I have to pay for it to use it, but that's business.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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James McNeary

Simple and powerful

Used daily for less than 6 months
Reviewed 2016-08-19
Review Source: Capterra

We use Databox for 2 months now and so far we like it more and more. We only use Google Analytics and Adobe Analytics tools, so Databox seemed as a perfect solution for us. Databox allowed us to combine data from different data sources and display them in one place in a beautiful mobile app. We had some difficulties when we were setting up all data sources, but their customer support helped us in no time. The feature we like the most is scorecard. It's nothing better than getting a scorecard with most important KPIs in the morning and see the performance for the past day.

Pros
- Daily scorecards - Beautiful designed web and mobile app - Databox Query Builder which allows us to get customized metrics from analytic tools - Powerful yet simple Designer, where you can quickly set up datacards with a simple drag and drop feature - Very helpful and responsive customer support

Cons
- The alerting feature didn't seem to work for us two months ago so we stopped using it

Response from Databox


Thank you for your feedback. We're constantly improving alerts so make sure you give them a chance.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Andrej Zitnik

Super duper dashboard for all my cloud services

Used daily for 6-12 months
Reviewed 2016-08-19
Review Source: Capterra

Few months ago i've downloaded this dashboard app, and absolutely happy with it. Now it's one of the most useful tools I use for work. I really appreciate the fact that I have all my data, analytics, reporting in one singular dashboard, especially when I work remotely. Plus I can always update my info while walking ;) And I do like its clear design and easy to use navigation. Simple, nice, and useful! Thanks for making my working days easier ;)

Pros
All data in one place, easy to use/great ux, slick design

Cons
More data connectors for my team like Jira

Response from Databox


Thank you for your review.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Katie Smith

Beautiful Mobile app, easy to get addicted to.

Used daily for less than 6 months
Reviewed 2016-08-12
Review Source: Capterra

I signed up Databox only two months ago, but I've used the mobile app pretty much every day since. It's very easy to connect your cloud services and add the basic metrics, and it takes just a little bit of extra work to add more specific ones (like, in my case, custom funnel data from Mixpanel). I've also played around with connecting our SQL database to Databox - all these options are available even on the Free plan. I like it that you can put data from different datasources on the same visualization (e.g. steps in a funnel). The platform is quite powerful underneath, still lacking a little bit of self-help content as of now, but customer support was very helpful and I've set up just the dashboard that I've always wanted.

Pros
Beautiful visualizations, the drag-and-drop interface of the Designer tool (where you set up your visualizations), the Scorecard feature

Cons
All options are not very well documented

Response from Databox


Thank you for reviewing Katie. We will try to add the things you mentioned.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Molly Huebenthal

Practical & Pleaseing Data Tool For the Small Business

Used weekly for 6-12 months
Reviewed 2018-11-27
Review Source: Capterra

Building reports for clients can be time consuming and full of confusing, intricate processes. Data Box has really allowed my company to scale reporting for our clients - building easy reports

Pros
The software is both intuitive and aesthetically pleasing. Easily view your data from Analytics, Google Ads, social media, etc. all in one spot. the feature I find most valuable is the ability to set alerts for goals. This reminds me n my team of our progress and where we stand in regards to our goals. You can set these so clients can see them as well! Overall it is simple to build visuals without code and drill down further into those visuals via the query builder or manipulating data rows/columns.

Cons
To really use the tool to its full potential you should use the paid version. The free version is very limiting in data and may limit data source connections.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Anonymous

A complete 3rd party analytics software.

Used weekly for less than 6 months
Reviewed 2019-12-30
Review Source: Capterra

I like the idea to see all the views of my google Chanel under one dashboard. UI is simple and working with multiple accounts is just very easy.

Pros
Signup is very fast with google, and without the password, it is more secure as my google have two-way auth. I use our youtube channel statistics and some ads result under one dashboard. All the URL and video views give me an idea about my general and shared video views. It is workes on API so my data does not get altered and the reporting is really nice. Daily, weekly and monthly reporting features are really convenient to use. All my channels statistics I can view under one dashboard and one login. I event don't have to log on to the all account to see all the daily views. The connection or integration is just flawless, but not all the options are free. When I tried google sheets to get a report from it I found it is included with paid plans. But the free plan offers enough for me to connect 2 of my channel and see about them.

Cons
Not all the integration, some of them are very commonly available are available to use with all plans. I need to upgrade to use with google sheets, which is available for free.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 7/10

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Boris Kostelo

Databox has great features and is very intuitive

Used daily for less than 6 months
Reviewed 2016-08-18
Review Source: Capterra

It was easy to self onboard, start trial and connect some sources. Second-to-none support via Intercom. Setting up datacards and data-blocks is an experience (positive :) by itself, all drag and drop and animated. I wish all my apps were like that. When you get a grip on how it all works, it's a piece of cake.

Pros
Beautiful app and charts, I've tried probably all competing products, but none looked this good. Powerful features, intuitive setup...

Cons
Quite a lot of connectors to 3rd party services, but I could use more of them. I've contacted them and many are in beta phase and coming soon, so this will be a non-issue soon. I managed to connect other, currently not directly supported sources like Google Spreadsheets via Zapier and my customer database via MySQL connector. So there are plenty of possible work-arounds.

Response from Databox


Thank you for your review.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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David Castorino

Cannot say enough positive things about this software!

Used daily for 6-12 months
Reviewed 2018-08-01
Review Source: Capterra

Pros
As a small ad agency, we manage various different accounts on many different platforms. Google analytics, adwords, Facebook ads, etc. Databox lets us identify the key performance indicators that we need to see on a daily basis and makes tracking campaign progress EASY!

Cons
NOTHING! Please keep doing what you are doing, Databox! I can't imagine doing my job without this software, literally!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Beautiful and handy tool

Used daily for 1-2 years
Reviewed 2019-04-12
Review Source: Capterra

Pros
Easy to setup. They have a great iPhone app so can review all data on my phone. Every morning I receive an email on our business performance which is really helpful.

Cons
So far I'm happy with the tool, no things I don't like.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 9/10

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Mike Weber

Business analytics made beautiful. A really nice app.

Used daily for less than 6 months
Reviewed 2016-08-17
Review Source: Capterra

Found this searching for a way to convert my Spreadsheet data to charts. Worked great and it has beautiful charts. But then I found out it does much more. Now I have my Spreadsheet, Google Analytics and Mixpanel data all connected in one app. Makes it much easier to stay on top of the numbers. And I have a couple of datawalls set up, so I can show the numbers to my customers if needed by just turning on the tv. Works great.

Pros
Simple to connect different data sources and have all the data in one place. Web site allows for advanced setups, but maybe not so simple to use. Beautiful mobile visualizations. Datawalls are really useful. Good value for money.

Cons
Needed a Zapier account to connect to Spreadsheets, but on the other hand Zapier allows me to add many other sources.

Response from Databox


Thank you for your feedback.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Miha Ambroz

Easy to use and pleasing to the eye

Used daily for 6-12 months
Reviewed 2019-05-02
Review Source: Capterra

Pros
You can get started in under a minute with no prior knowledge about analytics or dashboards. The free templates (made by other marketers) make it super easy to visualize your data.

Cons
More tehcnical users might miss advanced features (like making custom in-app API calls) but I guess that would defeat the purpose of keeping it simple for the rest of us.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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