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Medallia Digital Experience Analytics
The tool you need to deliver remarkable customer experiences
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Medallia Digital Experience Analytics - 2026 Pricing, Features, Reviews & Alternatives


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Medallia Digital Experience Analytics overview
What is Medallia Digital Experience Analytics?
Medallia Digital Experience Analytics (formerly known as Decibel) empowers web optimization by tracking, recording, and elegantly visualizing exactly how visitors interact with your digital properties. Its technology is trusted by enterprise brands across the globe, enabling them to step into their customers’ shoes and understand their experiences like never before.
See what your customers see with recordings of user sessions, zoom out for the bigger picture with dynamic heatmaps, and figure out exactly how to boost conversions with in-depth form analytics. These powerful tools and many more innovative features ensure our award-winning technology delivers insights that are impossible to ignore.
Key benefits of using Medallia Digital Experience Analytics
Starting price
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Medallia Digital Experience Analytics's features
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Medallia Digital Experience Analytics pricing
Value for money rating:
Starting from
1400
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Medallia Digital Experience Analytics integrations (11)
Medallia Digital Experience Analytics support options
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Medallia Digital Experience Analytics FAQs
Medallia Digital Experience Analytics has the following pricing plans:
Starting from: $1400.00
These products have better value for money
Q. Who are the typical users of Medallia Digital Experience Analytics?
Medallia Digital Experience Analytics has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does Medallia Digital Experience Analytics support?
Medallia Digital Experience Analytics supports the following languages:
Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian (Bokmal), Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian
Q. Does Medallia Digital Experience Analytics support mobile devices?
Medallia Digital Experience Analytics supports the following devices:
Android
Q. Does Medallia Digital Experience Analytics offer an API?
Yes, Medallia Digital Experience Analytics has an API available for use.
Q. What other apps does Medallia Digital Experience Analytics integrate with?
Medallia Digital Experience Analytics integrates with the following applications:
Adobe Campaign, Google Analytics 360, XM for Strategy & Research, Qualaroo, Tealium Customer Data Hub, Webtrends
Q. What level of support does Medallia Digital Experience Analytics offer?
Medallia Digital Experience Analytics offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat














