Geckoboard Pricing, Features, Reviews & Comparison of Alternatives

Geckoboard

Quick and easy-to-setup business dashboard software for TVs

4.59/5 (44 reviews)

Geckoboard overview

What is Geckoboard?

Geckoboard's a quick and easy-to-setup big screen office dashboard software. It's designed for customer support, sales, marketing, product and ecommerce teams in online businesses to get a real-time view of key metrics and goal progress so that they can optimize their work to hit their goals and react to problems faster. It's an unmissable statement of intent and purpose.

Geckoboard can be setup in minutes as it connects directly with the tools you use every day, simply pick your metrics and how you want them visualized - no developer required. Data Connectors include Salesforce, Zendesk, Spreadsheets, Google Analytics, Hubspot, Intercom, Mailchimp and Mixpanel.

Screen management functionality also ensures you can quickly and easily broadcast dashboards to a big screen office TV, and edit which dashboards are displayed remotely. Dashboards are designed to maximize clarity from a distance so that you can see progress against key metrics and goals with a simple glance.
www.geckoboard.com

Pricing

Starting from
$25/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 9 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

English
Geckoboard screenshot: No distractions. No unnecessary complexity. No room for misinterpretation. Our visualizations are designed with one thing in mind: To make your most important metrics clear and easy-to-understand.Focus teams on key metrics with TV dashboards from GeckoboardGeckoboard screenshot: Sales dashboard example.Geckoboard screenshot: Digital Marketing dashboard example.Geckoboard screenshot: Customer Service dashboard example.Geckoboard screenshot: E-commerce dashboard example.Geckoboard screenshot: CEO dashboard exampleGeckoboard screenshot: Devops dashboard example.Geckoboard screenshot: Human Resources dashboard example.Geckoboard screenshot: Recruitment dashboard example.

Geckoboard reviews

Value for money
Features
Ease of use
Customer support
  4.2
  4.3
  4.6
  4.7
Esa Ruoho

Chat-based customer support second to none - friendly and inviting app

Used daily for 6-12 months
Reviewed 2018-01-26
Review Source: Capterra

Stellar customer support, easy to use user interface, a lot of support for 3rd party analytics apps. App that keeps getting more features - app is alive development-wise and trustworthy.

Pros
I believe the best aspect of the app is the in-browser chat support. I've received so much support and suggestions and advice from them that I've never experienced such prompt and helpful customer support before with any app. I've been asked to check out new features in a demo, too, which was wonderful - after a few months, the features in the demo were added to the app itself. I feel like there is a good reason to reach out to the customer support team and ask for features, as they seem open to them - this is not a company run by shark-like salesmen/saleswomen, but a developer-led company - where things that are difficult to do are eventually made easier to accomplish, and so on. I've received such stellar customer support from people and all others that I'm really quite awed. You're doing very, very well. I know Geckoboard will keep on becoming a better app, little by little, and that is a good feeling to have.

Cons
There are limitations to Geckoboard - I might not always be able to find a solution that suits me the best way - there are always some ways to improve the workflow - but the way the customer support listens to use and implements features or provides help pretty much negates any cons I might have with it. One thing maybe is that I'm not able to "park" a dashboard so that it's settings are kept safe even though I have downgraded from two dashboards to one dashboard. And another is that there is no way to select multiple objects and copy them to another dashboard quickly. But my experience overall has been that if I ask for something, and it's not there, it might get implemented in the future. Another thing is that I was getting errors from MixPanel, but was not able to see what the error was - this is another thing that can be improved from Geckoboard aspect, it's not a con it's just a missing feature that could be implemented in the future.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Alejandro Pérez

Enabling a data driven culture!

Reviewed 2015-11-06
Review Source: GetApp

At some point almost 2 years ago we realized that we needed to make the information from our 30+ systems (used on a daily basis by different teams) accessible to everyone. It made no sense asking people to go into individual apps to run reports and/or look at data. After digging around for a while and toying with different solutions we can into Geckoboards which proved to be the best app for this. Why? Well because it solved our problem right then and there and required a minimal time to setup and to connect with our current systems (we have 10 that have direct integration with Geckboards and for the others we use custom widgets). We now have 14 TVs (48") scattered across the office displaying strategical information about our system, customers, performance, etc. Each dashboard is created taking in mind the teams that are around so that we can show the most relevant information. For example around the customer service team we display metrics from ZenDesk (customer service), Salesforce (sales / implementations), Basecamp (current implementations) and New Relic (application health). This has enabled our customer service team to know what's going on at any given point. On top of this Geckoboard has some great case studies (https://www.geckoboard.com/learn/case-studies/#.Vjy3b66rQUE) that you can use to learn more about how other organizations are reaching a higher employee engagement by using dashboards and a data driven culture. From a technical perspective we use Raspberry Pi (the newer ones) to power the dashboards on the TVs. In conclusion this is a great tool that has brought big changes to the company. I would strongly recommend it to anyone that's serious on sharing data with their team. Disclaimer: I have no relationship to Geckoboard other than being a VERY happy customer.

Pros
- Out of the box integration with some of the most popular systems out there (almost 70 as of now). - Ease of use to setup the dashboards. Basically point and click. - Beautiful widgets that make looking at a dashboard enjoyable (if seen some things out there that give you nightmares when you look at them). - Advanced options that allow integrations with your own in house systems via simple JSON pushes or pulls. - Easy to setup rotation between different dashboards (they call them loops). - Excellent customer service.

Cons
- I think that it's gotten a bit pricey (we signed up early on so we have a better price) for newer companies to jump onboard. - The documentation can be improved. Sometimes you add a Widget but you don't really know what parameters are used to pull the data behind the scenes. - Need to have more granular options in times between loops. Currently offer 10s, 20s, 30s, 1 min, 5 min. Should have an option to setup X minutes (or at least every minute for the first 10 minutes).

Rating breakdown

Value for money
Ease of use
Customer support

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Douglas Karr

Fantastic Selection of Integrations But Not Responsive and Lacks Customization

Reviewed 2015-11-08
Review Source: GetApp

We've got all of our clients set up on our board so that we can monitor how well they're performing each month. It's a great dashboard that we have on display in our office and have set as a desktop for our executives.

Pros
Incredible selection of integrations.

Cons
Lacks responsiveness. It's a fixed layout for width and height so difficult to resize for different viewports. Lacks any color scheme customization. We'd love to build our own color palette but there's no option.

Rating breakdown

Value for money
Ease of use
Customer support

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Anonymous

Excellent for TV dashboards

Used daily for free trial
Reviewed 2019-10-16
Review Source: Capterra

Overall if you are looking for a way to get metrics on a TV to drive team performance, this is perfect. If you are looking for a BI tool, look elsewhere.

Pros
Geckoboard is very easy to use and get set up. If you have basic knowledge of data, you will be able to get metrics and dashboards created easily. They also have a wide variety of prebuilt dashboards. The metrics looks great and getting them up on a TV can have a huge impact on team performance.

Cons
There aren't many options for working with your data but that's to be expected here. You really need to have your data in the format you want it displayed before you bring in into Geckoboard.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 7/10

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Kevin Van Heusen

Nice one stop solution for dashboard metrics

Used daily for 2+ years
Reviewed 2018-11-21
Review Source: GetApp

Pros
Geckoboard has a variety of really nice integrations with third party products. Most SaaS solutions you would be interested in tracking have integrations which makes it pretty easy to get going with displaying relevant metrics. The website interface is also pretty easy to use and you can get a dashboard together pretty quickly.

Cons
The interface for getting custom metrics uploaded could be a bit easier to use but overall it is a good solution and not bad to get started with it!

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 8/10

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Geckoboard pricing

Starting from
$25/month
Pricing options
Free trial
Subscription
View Pricing Plans

Free 30-day trial including all features.

Starter - $25.00/mo
Growth - $149.00/mo
Company - $599.00/mo

Geckoboard features

API
Activity Dashboard
Customizable Reporting
Dashboard Creation
Data Visualization
Drag & Drop Interface
Monitoring
Real Time Analytics
Real Time Data

Ad hoc Reporting (78 other apps)
Business Intelligence (104 other apps)
Charting (76 other apps)
Collaboration Tools (66 other apps)
Data Filtering (92 other apps)
Data Import/Export (106 other apps)
Predictive Analytics (66 other apps)
Reporting & Statistics (111 other apps)
Third Party Integration (93 other apps)
Trend Analysis (66 other apps)
Visual Analytics (122 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

GetApp Analysis

Geckoboard is a real-time business dashboard that continuously monitors key metrics and tell users when vital signs are showing distress. Geckoboard pushes all of the data that matters to its clients onto a central dashboard page and morphs raw figures into useful visualizations.

Geckoboard isn’t necessarily providing users with access to information they didn’t have before. What it is doing is presenting key metrics in a way that is easy to understand. By distilling key messages from popular business applications and tools, Geckoboard makes it possible for businesses to react to shifts in data in less time.

The way that a company uses Geckoboard will depend on the type of data that the business needs to track. Geckoboard’s ecommerce dashboard can be configured to display key metrics like uptime, revenue, unique visitors, average order size, and conversion rates right alongside fulfillment pipeline stats. Startup and geographic dashboards can also be used to show a company where its customers are coming from and how many of those customers are at risk of churn.


What is Geckoboard?

Geckoboard collects data from business apps and then summarizes, distills, and publishes that data on interactive status boards. Status boards serve as a centralized location to post all of the information that is most useful to a business—pulled directly from the tools and apps a business already uses—including sales targets, customer support backlogs, and server uptimes. By refreshing the data in real-time, Geckoboard ensures its clients always have access to up-to-date metrics when making important business decisions.

Not only can Geckoboard pull data from third-party apps, but the system can also unlock data that’s stored inside a company’s own website. Using the API documentation, businesses can create custom widgets that pull data from any system, including those that Geckoboard doesn’t currently support.


Who is Geckoboard For?

Businesses of all sizes can use Geckoboard to create status boards that track and monitor their most important vital signs. Because Geckoboard’s status boards are made up of widgets clients can use third party services to retrieve the business data they want to track.

The platform offers an API that businesses can use to create custom widgets. Individual dashboards can also be adjusted to suit a company’s branding and styling elements using CSS. Finally, using Geckoboard’s Highcharts widget, businesses can create their own stacked bar charts, multi-line charts, and scatter graphs.


Main Features

Add individual widgets

Start building your dashboard from scratch by adding widgets individually. To make the process even faster, Geckoboard lets you choose from a range of pre-built dashboard templates.

Customize your dashboard

Configure your dashboard with settings that work for your business. Select the timezone, allowable device IP addresses, the dashboard width, and any custom CSS.

Select and preview widgets

Select the widgets you’d like to add from a list on the left-hand side of the dashboard page. Larger apps have multiple widgets for each selected service. Geckoboard will also provide you with preview images that show how the widgets you select might look on your dashboard.


Integrations

Geckoboard offers a large number of third-party integration options.


Pricing

Geckoboard offers four pricing levels for businesses with varying needs. Solo entrepreneurs can utilize the company’s Personal pricing plan for $19 per month. Pricing for teams with five to 50 users runs from $99 to $999 per month. Users have the option of selecting annual billing in exchange for an enhanced pricing discount.


Bottom Line

  • Industry-specific customization features
  • Distills complicated algorithms and data points into easy-to-understand graphs and charts
  • Enhanced usability

Videos and tutorials

Additional information for Geckoboard

Key features of Geckoboard

  • Import your own data into a range of prebuilt visualisations
  • Create dashboards optimised for any display device
  • Our widgets are designed to be easily understood
  • View dashboards on TV or Desktop
  • Add an extensive range of custom graphs and charts
  • Share with remote workers, clients etc. with read only IP
  • Quickly and easily get support from within Geckoboard itself
View All Features

Benefits

Get setup in minutes with out-the-box connections with the tools you use everyday - no coding required.
Pick your metrics and visualizations with our easy-to-use widget builder.
React to problems faster with an unmissable view to monitor your most important metrics.
Hit your goals by visualizing progress against them in a clear and glanceable view.
Spark data driven conversations by displaying your dashboards on a big screen in the office.
Align teams with a powerful statement of intent and purpose that can’t be missed.
Remove the pain of displaying and editing dashboards on TVs with screen management functionality.
Display proprietary data with out powerful spreadsheets integration or developer-friendly API.
Customize dashboard colour palettes to ensure they look great alongside your brand and office decor.