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Typical customers
Platforms supported
Support options
Training options
Value for money
4.2
/5
46
Starting from
28
Per month
Per Feature
Value for money contenders
Functionality
4.3
/5
46
Total features
38
5 categories
Functionality contenders
Overall Rating
4.6
/5
46
Positive reviews
5
4
3
2
1
30
13
2
1
0
AP
Alejandro P.
Esa R.
AM
Alan M.
AR
Anonymous Reviewer
PS
Pablo S.
Douglas K.
Overall rating contenders
Esa R.
Verified reviewer
Computer Software, 11-50 employees
Used daily for 6-12 months
Review source
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Stellar customer support, easy to use user interface, a lot of support for 3rd party analytics apps. App that keeps getting more features - app is alive development-wise and trustworthy.
I believe the best aspect of the app is the in-browser chat support. I've received so much support and suggestions and advice from them that I've never experienced such prompt and helpful customer support before with any app. I've been asked to check out new features in a demo, too, which was wonderful - after a few months, the features in the demo were added to the app itself. I feel like there...
There are limitations to Geckoboard - I might not always be able to find a solution that suits me the best way - there are always some ways to improve the workflow - but the way the customer support listens to use and implements features or provides help pretty much negates any cons I might have with it. One thing maybe is that I'm not able to "park" a dashboard so that it's settings are kept safe...
Eliel B.
Marketing and Advertising, self-employed
Used monthly for 1-2 years
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Mostly good.
Definitely how the dashboards look. The information can be seen in a compelling way, which is super important considering that sometimes you need to communicate hard to understand KPIs. Dashboards are easy to create and deploy, there are some very pretty prebuilt ones. Another positive thing is how the Geckoboard Team constantly adds new data sources to increase compatibility.
When I was using it, the integration with Google Analytics was relatively limited, unfortunately, I needed to add a calculated metric on the dashboard and Geckoboard didn't allow me to do it.
Douglas K.
Verified reviewer
Marketing and Advertising,
Review source
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We've got all of our clients set up on our board so that we can monitor how well they're performing each month. It's a great dashboard that we have on display in our office and have set as a desktop for our executives.
Incredible selection of integrations.
Lacks responsiveness. It's a fixed layout for width and height so difficult to resize for different viewports. Lacks any color scheme customization. We'd love to build our own color palette but there's no option.
Alejandro P.
Verified reviewer
Computer Software, 11-50 employees
Review source
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At some point almost 2 years ago we realized that we needed to make the information from our 30+ systems (used on a daily basis by different teams) accessible to everyone. It made no sense asking people to go into individual apps to run reports and/or look at data. After digging around for a while and toying with different solutions we can into Geckoboards which proved to be the best app for this....
- Out of the box integration with some of the most popular systems out there (almost 70 as of now). - Ease of use to setup the dashboards. Basically point and click. - Beautiful widgets that make looking at a dashboard enjoyable (if seen some things out there that give you nightmares when you look at them). - Advanced options that allow integrations with your own in house systems via simple JSON pushes or pulls. - Easy to setup rotation between different dashboards (they call them loops). - Excellent customer service.
- I think that it's gotten a bit pricey (we signed up early on so we have a better price) for newer companies to jump onboard. - The documentation can be improved. Sometimes you add a Widget but you don't really know what parameters are used to pull the data behind the scenes. - Need to have more granular options in times between loops. Currently offer 10s, 20s, 30s, 1 min, 5 min. Should have an option to setup X minutes (or at least every minute for the first 10 minutes).
Kevin V.
Verified reviewer
Internet, 11-50 employees
Used daily for 2+ years
Review source
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Geckoboard has a variety of really nice integrations with third party products. Most SaaS solutions you would be interested in tracking have integrations which makes it pretty easy to get going with displaying relevant metrics. The website interface is also pretty easy to use and you can get a dashboard together pretty quickly.
The interface for getting custom metrics uploaded could be a bit easier to use but overall it is a good solution and not bad to get started with it!
Q. What type of pricing plans does Geckoboard offer?
Geckoboard has the following pricing plans:
Starting from: $28.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)
Q. Who are the typical users of Geckoboard?
Geckoboard has the following typical customers:
Mid Size Business, Non Profit, Small Business
Q. What languages does Geckoboard support?
Geckoboard supports the following languages:
English
Q. Does Geckoboard offer an API?
Yes, Geckoboard has an API available for use.
Q. What other apps does Geckoboard integrate with?
Geckoboard integrates with the following applications:
SatisMeter, Freshservice, Chargify, GitHub, PayPal, Google Analytics 360, Aircall, Chartbeat, Amazon Redshift, Jira, Campaign Monitor, Baremetrics, Klaus, ActiveCampaign, Mention, data.ai Intelligence, Delighted, Zapier, Pivotal Tracker, Recurly, Trello, PostgreSQL, Pipedrive, Amplitude, ProfitWell, FreshBooks, Pingdom, ChartMogul, Buffer, Amazon EC2, Freshdesk, MySQL, Help Scout, Stripe, MariaDB, Airbrake, Salesforce Sales Cloud, SendGrid, Wistia, Klaviyo, PagerDuty, Google Ads, Basecamp, GoSquared, Flurry, LinkedIn for Business, Amazon CloudWatch, Meta for Business, Gorgias, Mixpanel, Highrise, monday.com, Heroku, Google Calendar, Mailchimp, Twilio, Instagram, Dixa, YouTube, New Relic One, HubSpot CRM, Google Sheets, Intercom, Shopify, Zendesk, Microsoft Excel
Q. What level of support does Geckoboard offer?
Geckoboard offers the following support options:
24/7 (Live rep), FAQs/Forum, Knowledge Base, Chat, Email/Help Desk