ProfitWell Reviews

Accurate, clean interface for subscription revenue analytics dashboard. Super useful when running a SaaS business.

No cons that I can think of. The software is solid.

Firstly, Profitwell is Free. When compared with similar paid tools for SAAS analytics, it is very good, and will suffice for most customers. They are focused on maintaining data accuracy with the payment source (like Stripe/Braintree etc.), which is crucial for trusting the metrics. Their paid product Retain for reducing delinquent churn is fantastic, and let's our team focus on other activities rather than follow up with customers with credit card issues like expiry and failed transactions. And the daily and monthly summary emails are very helpful for insights into your SAAS product's performance.

The slight quibble I have is that it is a work in progress and some of the features are slightly underdeveloped. But the team has been adding new functionality at a rapid pace.

Profitwell provided us a useful way to show our Stripe payments to outside users during an acquisition. It was easy to connect our Stripe account and easy to add read only users to our Profitwell account (which Stripe doesn't really provide). I think for users who do a lot more transactions through Stripe (including one off and subscription) Profitwell will be more useful. Profitwell also provides a lot of writings on pricing models which are worth a read if you are building a company.

The software itself seems fine, it was kind of overkill for what we needed it for so we didn't really use it to it's full potential. You really have to be using Stripe heavily to get a useful benefit from Profitwell. If you have subscribers etc that are paying through Stripe, signing up for Profitwell is likely worth your time.

Love that it connects directly to Stripe to give us insights on new subscriptions, revenue expansion, and churn.

Internally we report our numbers weekly, but Profitwell only has the option of monthly, so it's a bit of extra work for us.

This is the ultimate SaaS dashboard for any growing SaaS company that wants to understand key metrics for their business.

I wish it also incorporated data from iTunes connect so we could see all of our subscriptions in a single dashboard instead of just those coming through the web (Stripe).

The best aspect of ProfitWell for me would be the analytical computing capabilities it auto generates for you. I can easily see how many customers either signed up or churned in the month we are in and compare that to years past. This has helped us learn when to spend our advertising dollars and who to chase as customers.

The aspect I like least of the software is the scaling costs. As you gain more customers and profits running through the app the fee increases.

The daily email reminders on where we stand behind our goals Love that it's so built towards getting your head straight in terms of revenue goals as a business

Too many things in the app. I haven't fully explored each section, but i guess it's a lot more than required to be shown.

Porfirwell provide us the numbers we need with ease. It is totally free and the support is great. I didn't expect a free product to be so advanced.

Nothing. Maybe adding stats about location (countries) could be nice.

This software is quite easy to use with a very wide range of metrics to monitor your growth and find your weaknesses. It does not only focuses on cash flow but also on monthly recurring revenue or churn.

Some metrics are not easy to understand, and I've some troubles understanding how refunds are calculated. But overall, the datas are quite clear and complete.

The retention cohort that Profitwell is able to produce gives a brilliant picture of the state of the business. It provides amazing feedback to every single team - CS, Marketing, Support and Product. We have been a big fan of a this and a bunch of other reports

It took us a few months to actually discover that there was a Retention cohort tab in the reports section. More of a discovery challenge with us rather than them,

You can't beat free to start. As we grew our business, their pricing worked really well for us and their solutions just clicked. We see results, and the data is invaluable compared to other tools.

No cons! If we're being picky, when you email their team, they take some time to respond back or sometimes there is no response at all.

It integrates with stripe and provides a lot of data, like renewals, lifetime value, retantion and churn rate, cash flow and more.

If you want to look into more advanced analytics it's not so easy to find the appropriate field to search.

I love this tool to manage all my sub and financial metrics. It's directly linked with Stripe and very easy to use.

Have more view to analyse our business, for exemple a chart for the cohorte and other metrics could be very helpfull

ProfitWell does a great job of helping me visualize my MRR. I can also use it to handle churning customers, and the clarity it brings to the situation has actually helped me save some accounts. I very much like this software.

It takes a bit longer to learn than I would like, but I'm not sure that's ProfitWell's fault. It's feature-rich, so it's bound to take a little time.

For a company build on top of Stripe, ProfitWell has helped us tremendously understand our revenue and customer base. I'm love that it's free and so easy to set up! The dashboards are informative and answer my questions before I even ask.

I wish that ProfitWell could merge multiple accounts. We had trouble when we had to switch to an incorporated company Stripe Account and couldn't combine the data.

All the metrics that they offer are crazy insightful. I wish I had more time to dig deeper in all the data they are offering. Love how they split the voluntary churn and the delinquent one.

I cannot say I dislike something about ProfitWell. They have an extraordinary product, that's for sure.

Nice looking user interface Very easy to set up The data visualizations were very helpful for us as we were getting up and running

After about six months of testing this product alongside another product, we concluded that it was not as robust as we needed. It did not integrate with all of our financials to enable the executive team to make decisions across all important inputs.

Our favorite thing, of course, is that ProfitWell is FREE! Excellent financial reporting and trend tracking software without any cost. You can't beat that!

Setup was a bit cumbersome for integrating with Salesforce and our SaaS tool.

It gives me an overview of most interesting saas metrics. I use it along with other analytics tool, but what I like about PW is the ability to set targets and get everyone informed about the progress.

Nothing at the moment - it's free so I shouldn't complain. Maybe it could have more statistics but I am not sure.

It's easy to use, and give much more data then Recurly provides, Plus it has a Free plan

I'd love to have a mobile version (app), sometimes I do really need to check graphs from my Phone

No pros were added to this review

No cons were added to this review