We were looking for a easy to use tool to manage the users on our e-learning platfrom as well as our customers of our other products (eventtickets, newsletter subscribers, etc.). Abowire is super-intuitive to use: We were able to set up our products - plans & checkoutjourneys the minute we were sent the sandbox login. A great plus compared to other offers that are build so complexe you need a extra training to start. Within the implementation phase the abowire team customized all features we needed to set up our processes (e.g. adding a B2B-Logic to their product).
The abowire service has (for now) limited features that allow you to customize your customer's journey all by yourself. There are features added on a regular basis but your are probably dependant on the abowire team to set up the whole system. But this way you will also makte sure the endresult will fit your needs best.
Likelihood to recommend: 8/10
Simple product but pretty strong. I am sure they would keep adding new features as they grow.
Ease of Use - very easy to run a subscription based business with them, especially if the business is in Europe (taxes, invoices and dunning). Excellent Support - They really care about their customers -
The lack of integrations. Single sign on and a deeper analytic tool could usefull.
Likelihood to recommend: 9/10
Especially the function of the customer portal and the link with different payment service providers (Stripe, ...) I find very good. The automatic invoicing and billing are also essential functions for me, which I use every day in my work. The fact that the company is based in Germany is another important criterion for me in terms of data protection.
The user interface is quite outdated and overall there are not very many settings options in my opinion. In addition, it is only available in English so far, but the customer portal is available in multiple languages. When connecting my bank account, there was constantly an error message. After I contacted support, the problem was fixed after weeks (too long). It still feels unfinished and not really ready to use for professional purposes.
Likelihood to recommend: 5/10
Abowire is offered across three pricing plans, outlined below. A 30-day free trial is available and a discount is given for annual commitments.
Starter: 1% of revenue /month (billed monthly) - No fixed fee.
Scale: $364.07/month + 0.6 % of revenue (billed monthly); $291.01/month + 0.48 % of revenue (billed annually)
Enterprise: Contact Abowire for pricing details.