Brightidea Pricing, Features, Reviews & Comparison of Alternatives

Brightidea

Idea & Innovation Management Software

4.4/5 (98 reviews)

Brightidea overview

What is Brightidea?

#1 Customer Rated Idea and Innovation Management Software for 3 years in a row. Learn why our customers love our solutions and how you can leverage Brightidea to drive the innovation outcomes that are most important to you business.

#1 Platform in Customer Reported Business Outcomes from Innovation - that means our customers not only generate better ideas with Brightidea, but they achieve the highest dollar amount of innovation outcomes.

To fulfill your mandate you need to engage your employees at scale, collaborate on novel solutions, and foster a culture of innovation within your company.

Wherever you're at in your innovation journey, our platform & people will help you get to the next level.
www.brightidea.com

Pricing

Pricing options
Value for money
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Devices

Business size

S
M
L

Markets

United States, Australia, Brazil, Canada, Europe and 6 other markets, Germany, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

English
Brightidea screenshotBrightidea Product DemoBrightidea screenshotBrightidea screenshotBrightidea screenshotBrightidea screenshot

Brightidea reviews

Value for money
Features
Ease of use
Customer support
  4.2
  4.1
  4.3
  4.6
Kayla Porth

I used Bright Idea to source & implement ideas from an organization of 1,200+ on an ongoing basis.

Used daily for 1-2 years
Reviewed 2018-01-09
Review Source: Capterra

This software made it easy to collect, sort, organize, analyze, and communicate about ideas submitted by a 1200+ person organization spanning sites across the east coast (as well as an array of home workers across the country).

Pros
The software is intuitive and mirrors social media that most people are familiar with. It is easy to customize on the whole, and meets the objectives for our business goals.

Cons
I wish there were more options to support an ongoing program like the one we have. At Unum, we aren't looking for ideas in small spurts of time, but rather using the site as the foundation of an ongoing engagement and continuous improvement program spanning office locations and multiple departments/skills. Although we are using the tool in a way that it isn't necessarily intended, we have seen tremendous success. It'd be great to see BrightIdea work to tailor a version of the platform to a business goal like ours.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Joseph Chiavarini

Ideation software with built in features that you won't know you need until later

Used weekly for 2+ years
Reviewed 2019-09-23
Review Source: Capterra

We are a very large company and have been working with Bright Idea for 4+ years. Overall, the experience has been a very positive one with teams using the Ideation software for initiatives such as Process, manufacturing, patient and other areas of improvement. There are tangible benefits to the Ideation process and Bright Idea goes a long way in helping us receive those benefits.

Pros
Having been an Enterprise Admin for 2 years; there are 4 general areas of focus in considering what I like best about Bright Idea. First, the end-user experience, those that come to a Challenge to submit, vote or comment on ideas. The interface is very straightforward and intuitive. I have yet to receive an end-user inquiry about how to use or what to do. Grade: A+ The next areas is Site (or Campaign) Administration; this is relevant for Challenge and Community Administrators - people running the campaigns. Typically, there is a small learning curve where you can show Managers easy-to-configure functional-widgets which provide a wealth of functionality in an easy to teach/use interface. Functional options can range from simple to advanced and can accommodate users on either plain. Grade: A+ As an Enterprise Administrator, there are a large number of features that can be customized for the Enterprise-wide site or individual Challenge experiences. I had one complaint about this tool is that there are too many features, which at times can feel a little overwhelming to when first learning the product. Grade: A Finally, Customer Service. The team is outstanding. Very responsive, easily understood, available when needed. This has made a big difference in the success of our use of Bright Idea. Grade: A++

Cons
As an Enterprise Administrator there is a learning curve for many functional options that can take awhile to understand. Also, I am not a fan of some of the terminology such as "webstorm".

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Kathlyn Monahan

Brightidea Site Feedback

Used daily for 2+ years
Reviewed 2019-09-18
Review Source: Capterra

Overall, a good experience using the platform. We are continuously increasing usage and participation. Currently using the platform for idea submissions & collaboration on specific business challenge questions and pitch events. Most recently, we are finding more valuable use cases as a service platform to enable new ways of working & employee engagement through building departmental communities mostly focused around learning + development initiatives (i.e. Job Swap application process, Scholarship application process, joining Diversity and Inclusion initiatives).

Pros
-Ability to set up initiative/challenge pages easily and quickly -Ability to build out pipelines to evaluate and track ideas's progress, and easily route to the appropriate evaluator(s) -Good customer support with quick response and resolution turnaround time

Cons
-Needs improvement for more accurate language translation(s) feature -Clearer differentiation between the various apps. It would be great if there were different templates/lay outs that fit the main purpose of each application. For example, the 'Discuss' app looking more like a discussion board rather than the rest of the applications where each submission is an individual idea board.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Alexander Younes

Great Way to Crowd-Source Ideas from your Employees

Used daily for 2+ years
Reviewed 2019-12-12
Review Source: Capterra

Overall, Brightideas is a very excellent and worthwhile expense that your business can incur. We were able to save tens of millions of dollars in cost avoidance due to the creative and impactful ideas that were submitted by employees all around the company.

Pros
Brightideas offered an incredibly rich and robust platform that allowed our Innovation Team to create a method for our employees to share their ideas to management. There was also a way to incentive ideas with the build in "reward and recognition" system that was really well liked by our employees.

Cons
The learning curve for mastering this product is quite high, and back end users will need to go through some extensive training with the Brightidea representatives.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Claudia Fedel

Good experience but the software has some limits that can be improved

Used daily for 2+ years
Reviewed 2018-04-02
Review Source: Capterra

Pros
Flexibility in terms of customized pipeline, different evaluations tools, open to external and business model canvas and business impact that allow digitalizing some activities. Customization in terms of look & feel.

Cons
No possibility to assign an idea to a specific evaluator (some clients ask this functionality in particular when they start to use the platform). The activation of the workspace is centralized and permitted only to the admin (a high effort to innovation team). The absence of a project management tool (the functionality in the workspace is really poor). The low flexibility of the dashboard (in particular the dashboard shows the ideas in specific step and not in the stage- the step in the pipeline is typically used to make easier the activities and is not relevant in terms of process). The submission form is not effective. The development tool is assigned mainly by the submitter in a dynamic way (and specific resources defined) but if the ideas are published by a team the development tool doesn't permit to fill in the tool by all members. The absence of links to ideas and possibility to merge them if really similar or complementary. The chip can be cool but the employees are not incentivized to use them (if the employees make a good investment they gain the chips- if the employees do not invest chips have the same amount of chips)

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Brightidea pricing

Pricing options
Subscription
View Pricing Plans

Contact Brightidea for pricing details

Brightidea features

API
Activity Dashboard
Commenting
Projections

Access Control (192 other apps)
Activity Tracking (123 other apps)
Automatic Notifications (164 other apps)
Chat (137 other apps)
Collaboration Tools (271 other apps)
Collaborative Workspace (180 other apps)
Customizable Branding (139 other apps)
Document Management (149 other apps)
Document Storage (178 other apps)
Drag & Drop Interface (151 other apps)
File Management (125 other apps)
Permission Management (171 other apps)
SSL Security (120 other apps)
Search Functionality (222 other apps)
Third Party Integration (167 other apps)
Workflow Management (116 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Additional information for Brightidea

Key features of Brightidea

  • Certification tracking
  • Problem-solving workflow
  • Participant data import
  • Crowdsourcing apps
  • Idea board creation
  • Performance tracking
  • Manage ideas to outcomes process
  • Projections and outcomes
  • Single sign-on integration
  • Design customer solution and strategy
  • In-built templates
  • Pre-built dashboards
  • Design thinking and app
  • Ideas list and submission
  • Cost saving and outcome tracking
  • Expertise capture
  • Employee engagement
  • Customizable email templates
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Benefits

● Brightidea allows users to engage with employees, launch crowdsourced innovation plans and track their performance from beginning till the end.

● Strategically manage multiple initiatives using customized drag-and-drop idea pipelines.

● Subject matter experts can quickly and objectively evaluate a submitted idea through a built-in scoring system.

● Brightidea has in-built innovation dashboards to enable leaders to get insights about the performance of all the initiatives running across their organization.

● Using any mobile device, employees can comment and converse on an idea, collaborating in real time to evaluate its viability—anytime, anywhere.