This is your compare tray

Apps you want to compare will be listed here. Launch a head to head comparison at any time.

CloudApp Pricing, Features, Reviews and Alternatives

CloudApp product overview

What is CloudApp?

CloudApp allows you to share images, links, music, videos and files. It provides you with a short link automatically copied to your clipboard that you can use to share your upload with co-workers and friends.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Email/Help Desk
Chat
24/7 (Live rep)

Training options

Webinars
Live Online
In Person
Documentation

CloudApp pricing information

Value for money

4.6

/5

167

Price starts from

No info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

CloudApp features

Functionality

4.5

/5

167
Total Features28 6 categories

Most valued features by users

Collaboration Tools
Document Management
Search/Filter
Third Party Integrations
File Sharing
Drag & Drop
Content Management
Task Management

CloudApp users reviews

Overall rating

4.6

/5

167

Positive reviews

92%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.79/10
Rating distribution

5

4

3

2

1

125

29

9

2

2

Pros
Overall its been a win for me and people are impressed when I share a video instead of just typing a response to a question they may have.

Karen H.

Easy of use, great features for screenshots. CloudApp provide great features to store pictures and integrate easily them in blog posts, with responsive sizing.

RG

Romain G.

Cloudapp had the best features, better price and a great support/customer success team which made it easy to implement.

DK

Daniel K.

Cons
I made a honest mistake, I was late with cancellation for just one day and they essentially stole my $1000. I don't really know how else to call it other than stealing.

Dmitry S.

Over the years they started to make features only for paid accounts which forced people to pay for the app.

Jason B.

There no way to set a pre-defined area to shoot.

Mayo L.

Overall Rating

Screen recordings with polish

Reviewed a year ago

Transcript

Lucas: Hi, I'm Lucas. I'm a project manager in educational publishing and I'd give CloudApp a five out...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

The app that saves me the most time all day long!

Reviewed 7 months ago

I am happy with the service and sales team as well as the support staff to fix any issues. They are top notch and doing the right things for a great app.

Pros

I like that I can screenshare or share videos with one simple click. It is easy to use and to share with support or others you need to show them on your desktop.

Cons

I dislike that it sometimes crashes during the middle or recording especially if the recording is longer than 10 minutes. This may be a bug.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Screen recordings with polish

Reviewed a year ago

CloudApp makes it easy to record and share screen recordings, either as GIFs or as videos. I particularly like the optional picture-in-picture mode, and I found that this app worked with fewer limitations than alternatives.

Pros

I have used competitors whose styling mimics CloudApp (or is it the other way around) but CloudApp gets the recording experience right: intuitive controls, automatic uploading, and available trimming of videos.

Cons

This app doesn't work so well as a simple screenshot tool. While you can copy content directly from the app, I find myself wishing for the simpler experience of older apps such as Greenshot and Lightshot. In addition, the free version is fairly limited, though still good enough for occasional users.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Worst Customer Service I have ever experienced

Reviewed 9 months ago

We have been cloudapp customers for more than two years with 16 purchased seats. Lately we downsized because of corona and I was planning to reduce those seats to 5. Unfortunately I missed renewal window by one day, i.e. it has been renewed yesterday and I removed unused seats today. Then I contacted their customer support asking for refund. They said they don't give refunds for whatever reason. Yes, I understand it's in their terms and conditions, but it does not matter, it is still the worst customer service I have ever seen. Mistakes happen. I made a honest mistake, I was late with cancellation for just one day and they essentially stole my $1000+. I don't really know how else to call it other than stealing.

Pros

I somewhat liked the software itself, even though it's pricey and there are plenty of alternatives.

Cons

They don't have any customer service, what they have are account managers who always try to upsell you.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Love it - it improved a lot, can't imaging working without it now!

Reviewed 3 months ago

I use CloudApp on daily basis and it is very convenient and right now, during the Covid pandemic, it's probably the best way to provide updates to my co-workers.

Pros

It is a convenient way to quickly record yourself, your screen, or both. The fact that the recorded videos are automatically uploaded and the only thing I have to do is send the link to my co-workers is very helpful. CloudApp has become my number one way to communicate with my team.

Cons

The dedicated app seems to have a problem with my operating system, I needed to adjust a few things in order for it to work. In my experience, the browser version works better, however, I still encounter some problems, for instance, sometimes the app does not record my microphone sound, it happens very rarely but it can get quite annoying at times.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

CloudApp is Superb!

Reviewed 10 months ago

CloudApp allows me to easily share instructional content with customers. It's extremely helpful and a great tool. I'd recommend it to anyone who needs to answer customer questions or troubleshoot frequently.

Pros

CloudApp is so great and easy to use. I can share videos of my screen or create GIFs to send to clients so quickly. It is extremely helpful in making sure I can get a point across easily with no friction or confusion. The ability to create clips and share them out is great.

Cons

I wish I had a few more options with how my video of myself talking interacts with the shared content. There are also a few aspects of the screen grabbing tool that weren't as intuitive as I was hoping.

CloudApp FAQs and common questions

CloudApp has the following pricing plans:
Pricing model: Free, Subscription
Free Trial: Available


CloudApp has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


CloudApp supports the following languages:
English


CloudApp supports the following devices:
iPad, iPhone


No, CloudApp does not have an API available.


CloudApp integrates with the following applications:
Jira, Zapier, Adobe XD, Google Docs, Microsoft Teams, Slack, Zendesk


CloudApp offers the following support options:
Knowledge Base, Email/Help Desk, Chat, 24/7 (Live rep)

Common CloudApp comparisons

CloudApp logoDropbox Business logo
CloudAppvsDropbox Business

Related categories