OneDesk Reviews

OneDesk

Helpdesk & Project Management Software - in one application

4.0/5 (2 reviews)

Pros
  • For a first-time user of the product, I thought support was excellent
Cons
    -
    recommended this to a friend or a colleague
    Rakesh Sharma

    Good solution to combine voice of the customer with product management

    Reviewed 2011-05-04
    Review Source: GetApp

    It helps you translate customer requirements into actionable and intelligent criteria for products. What’s more you can integrate feedback into your requirements and iterate successively. One of the most interesting case scenarios that I could think of was that of this product as a historical repository of customer conversations and requirements for a typical product evolution. The possibilities, then, are endless. Full user review at http://www.getapp.com/blog/product-management-software-review-listening-to-your-customer-through-featureset/

    Pros
    For a first-time user of the product, I thought support was excellent

    Rating breakdown

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    OneDesk

    Helpdesk & Project Management Software - in one application

    Bobby Kalaf

    Rating only

    Reviewed 2017-05-08
    Review Source: GetApp

    Rating breakdown

    Value for money
    Ease of use
    Features
    Customer support

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    OneDesk

    Helpdesk & Project Management Software - in one application