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Gist Logo

AI-enabled customer communication solution

Last updated: September 2026

Gist Alternatives & Competitors (2026)

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Features


Pricing model


Devices supported


User rating


Organization types


Integrated with


Industry


Company size


livepro logo

Knowledge management system

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logo
livepro
logo
Gist

0.1

4.8

Value for money

4.7
Empty state illustration for "No pricing info"

No pricing info

Starting price

19
flat rate/per month
4.6

Functionality

4.6

API

5/5

Catalog Management

5/5

Collaboration Tools

5/5

Top Features

Automated Routing

4.7/5

Alerts/Escalation

4.4/5

Interaction Tracking

4.4/5

LiveAgent logo

Cloud-based customer service platform for all sizes

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LiveAgent
logo
Gist

0.1

4.6

Value for money

4.7
15
per user/per month

Starting price

19
flat rate/per month
4.6

Functionality

4.6

Account Management

5/5

Agent Interface

4.8/5

Alerts/Escalation

4.6/5

Top Features

Automated Routing

4.7/5

Alerts/Escalation

4.4/5

Interaction Tracking

4.4/5

SysAid logo

Cloud-based AI ITSM & ESM platform for all sizes

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SysAid
logo
Gist

0.2

4.5

Value for money

4.7
89
per user/per month

Starting price

19
flat rate/per month

0.1

4.5

Functionality

4.6

Approval Process Control

4.8/5

API

4.7/5

Alerts/Notifications

4.6/5

Top Features

Automated Routing

4.7/5

Alerts/Escalation

4.4/5

Interaction Tracking

4.4/5

Freshservice logo

A complete IT service management (ITSM) tool for business

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Freshservice
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Gist

0.3

4.4

Value for money

4.7
19
per user/per month

Starting price

19
flat rate/per month

0.3

4.3

Functionality

4.6

Alerts/Notifications

4.4/5

Access Controls/Permissions

4.3/5

API

4.3/5

Top Features

Automated Routing

4.7/5

Alerts/Escalation

4.4/5

Interaction Tracking

4.4/5

Zendesk Suite logo

AI powered customer service across all channels

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Zendesk Suite
logo
Gist

0.5

4.2

Value for money

4.7
55
per user/per month

Starting price

19
flat rate/per month

0.2

4.4

Functionality

4.6

Account Management

5/5

Archiving & Retention

4.6/5

Activity Dashboard

4.5/5

Top Features

Automated Routing

4.7/5

Alerts/Escalation

4.4/5

Interaction Tracking

4.4/5

Salesforce Service Cloud logo

AI powered customer service management platform

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Salesforce Service Cloud
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Gist

0.5

4.2

Value for money

4.7
25
per user/per month

Starting price

19
flat rate/per month

0.2

4.4

Functionality

4.6

Alerts/Notifications

4.7/5

Accounting Integration

4.5/5

Activity Dashboard

4.5/5

Top Features

Automated Routing

4.7/5

Alerts/Escalation

4.4/5

Interaction Tracking

4.4/5

Freshdesk logo

Cloud-based AI help desk for teams of all sizes

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Freshdesk
logo
Gist

0.3

4.4

Value for money

4.7
19
per user/per month

Starting price

19
flat rate/per month

0.2

4.4

Functionality

4.6

Activity Dashboard

4.9/5

Alerts/Notifications

4.5/5

Alerts/Escalation

4.4/5

Top Features

Automated Routing

4.7/5

Alerts/Escalation

4.4/5

Interaction Tracking

4.4/5

Zoho Desk logo

Cloud-based help desk for all business sizes

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Zoho Desk
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Gist

0.2

4.5

Value for money

4.7
9
per user/per month

Starting price

19
flat rate/per month

0.1

4.5

Functionality

4.6

Account Management

5/5

Analytics

5/5

Activity Dashboard

4.8/5

Top Features

Automated Routing

4.7/5

Alerts/Escalation

4.4/5

Interaction Tracking

4.4/5

Bitrix24 logo

Cloud & on-premises workspace for all business sizes

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Bitrix24
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Gist

0.5

4.2

Value for money

4.7
69
flat rate/per month

Starting price

19
flat rate/per month

0.3

4.3

Functionality

4.6

Activity Tracking

4.4/5

Access Controls/Permissions

4.2/5

Accounting

4/5

Top Features

Automated Routing

4.7/5

Alerts/Escalation

4.4/5

Interaction Tracking

4.4/5

TeamSupport logo

Cloud-based B2B customer support platform with AI

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TeamSupport
logo
Gist

0.3

4.4

Value for money

4.7
29
per user/per month

Starting price

19
flat rate/per month

0.3

4.3

Functionality

4.6

AI Copilot

5/5

Alerts/Notifications

4.7/5

Alerts/Escalation

4.6/5

Top Features

Automated Routing

4.7/5

Alerts/Escalation

4.4/5

Interaction Tracking

4.4/5

JIRA Service Management logo

IT service platform for unified support

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JIRA Service Management
logo
Gist

0.4

4.3

Value for money

4.7
20
per user/per month

Starting price

19
flat rate/per month

0.1

4.5

Functionality

4.6

Alerts/Notifications

4.4/5

Access Controls/Permissions

4.3/5

Alerts/Escalation

4.2/5

Top Features

Automated Routing

4.7/5

Alerts/Escalation

4.4/5

Interaction Tracking

4.4/5

Genesys Cloud CX logo

Cloud CCaaS platform for global enterprises

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Genesys Cloud CX
logo
Gist

0.6

4.1

Value for money

4.7
75
per user/per month

Starting price

19
flat rate/per month

0.4

4.2

Functionality

4.6

Activity Tracking

5/5

Agent Interface

5/5

Alerts/Notifications

4/5

Top Features

Automated Routing

4.7/5

Alerts/Escalation

4.4/5

Interaction Tracking

4.4/5

Caspio logo

AI platform for building custom business applications.

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Caspio
logo
Gist

0.4

4.3

Value for money

4.7
300
flat rate/per month

Starting price

19
flat rate/per month

0.2

4.4

Functionality

4.6

Accounting Integration

5/5

Activity Tracking

5/5

Access Controls/Permissions

4.5/5

Top Features

Automated Routing

4.7/5

Alerts/Escalation

4.4/5

Interaction Tracking

4.4/5

HubSpot Service Hub logo

Cloud-based customer service solution for firms of all sizes

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HubSpot Service Hub
logo
Gist

0.5

4.2

Value for money

4.7
15
per user/per month

Starting price

19
flat rate/per month

0.5

4.1

Functionality

4.6

Automated Routing

4.7/5

Access Controls/Permissions

4/5

Activity Dashboard

4/5

Top Features

Automated Routing

4.7/5

Alerts/Escalation

4.4/5

Interaction Tracking

4.4/5

Hiver logo

The agentic omnichannel customer service platform.

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Hiver
logo
Gist

0.1

4.6

Value for money

4.7
25
per user/per month

Starting price

19
flat rate/per month
4.6

Functionality

4.6

API

5/5

Alerts/Escalation

4.3/5

Access Controls/Permissions

3.8/5

Top Features

Automated Routing

4.7/5

Alerts/Escalation

4.4/5

Interaction Tracking

4.4/5

BOSSDesk logo

BOSSDesk a FrontRunner in Help Desk Software

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BOSSDesk
logo
Gist
4.7

Value for money

4.7
29
per user/per month

Starting price

19
flat rate/per month

0.1

4.5

Functionality

4.6

AI Copilot

5/5

Alerts/Notifications

4.7/5

Alerts/Escalation

4.6/5

Top Features

Automated Routing

4.7/5

Alerts/Escalation

4.4/5

Interaction Tracking

4.4/5

Deepser logo

Service Management without complexity - no code.

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Deepser
logo
Gist

0.4

4.3

Value for money

4.7
28
per user/per month

Starting price

19
flat rate/per month
4.6

Functionality

4.6

Alerts/Notifications

4.5/5

Access Controls/Permissions

4/5

Alerts/Escalation

3.7/5

Top Features

Automated Routing

4.7/5

Alerts/Escalation

4.4/5

Interaction Tracking

4.4/5

Agiloft logo

Cloud-based tool for contract lifecycle management.

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Agiloft
logo
Gist

0.1

4.6

Value for money

4.7
Empty state illustration for "No pricing info"

No pricing info

Starting price

19
flat rate/per month

0.1

4.7

Functionality

4.6

Access Controls/Permissions

4/5

Alerts/Notifications

4/5

Approval Process Control

4/5

Top Features

Automated Routing

4.7/5

Alerts/Escalation

4.4/5

Interaction Tracking

4.4/5

Novo Solutions logo

Asset & Work Order Management

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logo
Novo Solutions
logo
Gist

0.3

4.4

Value for money

4.7
Empty state illustration for "No pricing info"

No pricing info

Starting price

19
flat rate/per month

0.2

4.8

Functionality

4.6

Asset Tracking

5/5

Activity Dashboard

N/A

Activity Tracking

N/A

Top Features

Automated Routing

4.7/5

Alerts/Escalation

4.4/5

Interaction Tracking

4.4/5

TIKTING logo

TIKTING® Help Desk & Change Management System

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TIKTING
logo
Gist

4.7

0.0

Value for money

4.7
15
per user/per month

Starting price

19
flat rate/per month

4.6

0.0

Functionality

4.6

Access Controls/Permissions

N/A

Activity Dashboard

N/A

Activity Tracking

N/A

Top Features

Automated Routing

4.7/5

Alerts/Escalation

4.4/5

Interaction Tracking

4.4/5