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IT Portal Logo

The most flexible platform for KBs, Docs, Passwords, & more.

Table of Contents

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Is this product right for your business?

Find out with a

IT Portal - 2026 Pricing, Features, Reviews & Alternatives

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

IT Portal overview

What is IT Portal?

IT Portal is a document management software that helps businesses receive, track, manage and store IT documents, passwords, and more. As you grow as an IT Department, you outgrow the cluttered file shares and excel password lists.

You can easily Integrate with important PSA RMM with significant authentication and data software.

Get ready to reduce downtime, create accountability for documentation, and provide peace of mind for managers and IT professionals.

Key benefits of using IT Portal

Features
• Support & Training Options
• SAML Authentication
• Full Open API
• PSA, RMM & VMWare Integration
• Password Manager
• Chrome Extention
• Mobile App

Starting price

20per user /
per month

Alternatives

with better value for money

IT Portal’s user interface

Ease of use rating:

IT Portal reviews

Overall rating

4.5

/5

22

Positive reviews

86

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.09/10
Rating distribution

5

4

3

2

1

14

5

2

1

0

Pros
“Excellent product for a very reasonable cost with great integration and amazing customer support.”
DM

David M.

IT Manager

“Also when a customer asks me about his IT environment, he is impressed how efficient I am. This is thanks to IT Portal.”
GD

Gabriele D.

CEO

“Compared to other products we trialed, we felt that the license cost, included templates, and ease of use was a better value than competing products like IT Glue and faster to get up and running.”
GT

Garrett T.

President

Cons
“I was taught how to do this under Configs, but it is confusing to a new user.”
BR

Brett R.

Sr. System Admin

“If i add a user by mistake and instantly remove it, or if a staff member leaves and i remove them but they are replaced on the same day.”
DE

Dean E.

Director

“Sometime the same feature is implemented differently based on the object. Absence of a real reporting system to obtain an offline readable and dense documentation.”
AS

Alberto S.

ceo, founder

Who uses IT Portal?

Based on 22 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Information Technology and Services
Computer & Network Security
Accounting
Computer Networking
Others

Use cases

Document Management
Digital Asset Management
IT Documentation

IT Portal's key features

Most critical features, based on insights from IT Portal users:

Document storage
File recovery
Search/Filter
Full text search
Asset library
Access controls/permissions

All IT Portal features

Features rating:

Third-Party integrations
Asset categorization
For the it sector
Content management
Secure data storage
Document management
Workflow management
Document classification
Document capture
Mobile app
Archiving & retention
Collaboration tools
File sharing
Forms management
Image library
Offline access
Password management
Process/Workflow automation
SSL security
Task management
Templates
File transfer
File management
Documentation management
Document review
Data import/export
Customizable templates
Commenting/Notes
CMS integration
Checklists
Approval process control
API

IT Portal alternatives

IT Portal logo

Starting from

20

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
SuperOps logo
visit website

Starting from

79

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Basil logo
visit website

Starting from

30

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Vitrium Security logo
visit website

Starting from

500

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

IT Portal pricing

Value for money rating:

Starting from

20

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about IT Portal price and value

Value for money rating:

To see what individual users think of IT Portal's price and value, check out the review snippets below.

“Excellent product for a very reasonable cost with great integration and amazing customer support.”
DM

David M.

IT Manager

“Also when a customer asks me about his IT environment, he is impressed how efficient I am. This is thanks to IT Portal.”
GD

Gabriele D.

CEO

IT Portal integrations (10)

Integrations rated by users

We looked at 22 user reviews to identify which products are mentioned as IT Portal integrations and how users feel about them.

Auvik logo
Auvik

Integration rating: 5.0 (1)

Pulling data in is important to building out the database and minimizing manual data entry.

TG

Tyler G.

Systems Engineer

Atera logo
Atera

Integration rating: 4.0 (1)

NinjaOne logo
NinjaOne

Integration rating: 5.0 (1)

IT Portal support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
Chat

Training options

Live Online
Webinars
Documentation
Videos

IT Portal FAQs

Q. What type of pricing plans does IT Portal offer?

IT Portal has the following pricing plans:
Starting from: $20.00/month
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of IT Portal?

IT Portal has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does IT Portal support?

IT Portal supports the following languages:
Dutch, English, French, German, Italian, Portuguese, Spanish


Q. Does IT Portal support mobile devices?

IT Portal supports the following devices:
Android, iPhone


Q. Does IT Portal offer an API?

Yes, IT Portal has an API available for use.


Q. What other apps does IT Portal integrate with?

IT Portal integrates with the following applications:
Microsoft SQL Server, Auvik, Atera, Passportal, PSA, Lucidchart, Domotz, Gliffy


Q. What level of support does IT Portal offer?

IT Portal offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories