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Joan is a digital display and meeting room booking software which helps businesses streamline office space and meeting room scheduling with both on-the-spot and remote room booking. The Joan platform integrates with familiar apps like G Suite, Office 365, Microsoft Exchange, and iCalendar, allowing users to schedule meetings in their usual way - from within their company calendar. Joan provides a real-time schedule of meeting rooms, ensuring everyone knows which rooms are available and when.
Typical customers
Platforms supported
Support options
Training options
Starting from
5.99
Per month
Other
Starting from
2.50
Per month
Usage Based
Value for money
4.7
/5
41
Starting from
5.99
Per month
Other
Value for money contenders
Functionality
4.6
/5
41
Total features
34
5 categories
Functionality contenders
Overall Rating
4.7
/5
41
Positive reviews
31
8
2
0
0
Overall rating contenders
Joshua H.
Computer Software, 51-200 employees
Used daily for less than 6 months
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For a small business without an IT team, for a company that doesn't want to provide power outside every conference room, or for companies of any size who care more about something that is simple to buy, setup and maintain, I heartily recommend Joan. The value is incredible.
The best thing about Joan is the hardware. Unlike every other tablet-based solution, I can mount them without wiring and they only need to be charged every week or two. The software itself is a little annoying to set up (and the desktop software is wonky) but we're seeing great compliance among our employees. At the end of the day, that's all that really matters.
While the setup was something I could handle myself (I'm not some IT wizard, I'm just the product manager tasked with getting office technology working) the process was a little complicated. The desktop software necessary to configure Wifi on the tablets looks old and sometimes crashes/freezes. The website is a bit tricky, too. But this is small compared to the fact that *I was actually able to set this up*.
Verified reviewer
Computer Software, 51-200 employees
Used daily for 1-2 years
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Excellent
Has ability to host the manager on premise to save cost on monthly fees. Devices have long battery life and just work! No issues at all so far!
Has lots of features but would love to see microsoft teams integration like slack
Verified reviewer
Computer Software, 201-500 employees
Used weekly for 1-2 years
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In conclusion, I believe from a cost/value perspective getting some cheap iPads that are anyway plugged in all the time will provide a better user experience for a lower cost. I like the idea and as pointed out in the pros, the software interface is really neat, but it's let down by terrible hardware implementation.
The software interface is done very well. As is the visual design of the tablet. This would be a fantastic solution, were it not for two major downsides...
The biggest issue is the battery. I think the tablet has issues with mesh networks where multiple wifi access points share the same SSID. Even directly below an access point, the tablet complains about connectivity. I believe it connects to the wrong (i.e. further away) access point, which results in a high battery drain. We have to recharge the tablets every few weeks which is significantly below the guidance of the manufacturer. The other issue is the touch control. I'm not sure if this is an issue with the e-ink display itself or simply a terrible touch layer that's used. But in the end, you might need quite a bit of force to use the display.
Jon R.
Computer Software, 201-500 employees
Used daily for 1-2 years
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When we moved into our new office ~2 years ago, I needed a solution that would allow for integrated organization of our 14 or so meeting rooms with our existing tooling. I did not want to feel like I had to invest in a solution that would look terrible on a budget review 9 months later. The solution is cost friendly and simple. Implementation took from 6am-9am on a Tuesday. There aren't too many on prem device integrations that take 3 hours for a first-time user.
The Joan solution is what I look for whenever I'm selecting a solution or technology for our company or office. The solution delivers exactly what it is intended to. It doesn't try to win business with a longer feature set. It offers the features that match the need. There's no waste and no hollow features for the sake of competitive parity.
If I were being picky I would say that I would like to see the AI/Slack integration to evolve a bit. I'm unaware of integrations with smart speaker functionality but this would be a nice integration as well (which again may exist at this point).
Verified reviewer
Accounting, 51-200 employees
Used daily for 2+ years
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During our growth we encountered several issues with our meetingrooms. Double bookings, ghost meetings etc. Even while all users could check the room calendars they didn't. Having a physical, low maintance device with the current and next meetings right at the room is a huge improvement. Customers love to see the appointment on the Joan.
Easy to use, set it up and forget about it. It just runs. Just make sure the Joan gets charged once in a while and you don't have to do any maintance. The setup is maybe 15 minutes of work and even the advanced stuff is easy to setup.
Well it's not a huge deal but when setting up and configuring stuff (making test appointments and so on) it takes some time to see if everything is working. There is no realtime feedback, but thats in the nature of the product.
Dear Joan customer! Thank you very much for your kind feedback and review. We're thrilled to see that you set up Joan in 15 minutes, even the advanced features! Best regards, Tilen Kegl, Marketing Team Lead