Mobilize Pricing, Features, Reviews & Comparison of Alternatives

Mobilize

Community and member management software

4.73/5 (33 reviews)

Mobilize overview

Mobilize is a cloud-based solution for organizing, managing, collaborating and communicating with members and groups including associations, professional networks, membership based organizations, and other communities. The software is suitable for use with groups of any size, and a range of plans are available for nonprofits and business groups of different sizes.

Mobilize stores all member data in a centralized directory, with detailed member profiles, subgroups and member cohorts, and customizable data fields for storing text, dates, locations, links, files, and more. Member activity and private message histories can be viewed, and users can add private notes. Member profiles can be populated manually, or by publishing external application forms for new and prospective members to complete, with automatic data import into their profiles.

Users can create and manage events in Mobilize, with shareable group calendars, email invitations, and support for local timezones. Members can RSVP directly from their email, calendar application, or through Mobilize. Email and SMS messages can be sent out to members with options for regular email messaging, email blasts utilizing mail merge, custom CTA (call to action) buttons, embedded URLs and images, attached files, customizable reply permissions, and more. Private messages can also be sent between members within Mobilize.

Mobilize offers group discussion forums, shared resource centers, and networking capabilities, with users able to control member permissions and privacy. Users can also view a range of metrics on the network dashboard, such as new posts, new members, and the most active members and groups, and track post statistics including views, votes, replies, clicks, and file downloads.
www.mobilize.io

Pricing

Starting from
$9588/year
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Canada, Europe and 3 other markets, Latin America, Middle-East and Africa, United Kingdom

Supported languages

English
Mobilize screenshotMeet Mobilize, a home for your community to meet, network and grow.Mobilize screenshotMobilize screenshotMobilize screenshotMobilize screenshot

Mobilize reviews

Excellent
24

Very good
9

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.6
  4.4
  4.7
  4.6
Genny Rapp

Our customer communication is now better than ever

Used daily for 6-12 months
Reviewed 2019-07-12
Review Source: Capterra

The Mobilize team was very helpful from day one. We came into it with what I realize now was a somewhat limited idea of what was actually possible with a community platform, so having Mobilize guide us through the settings during onboarding helped us see all the things that we were missing. It’s always nice to have a second set of eyes to check your work when you’re setting up any new program, and even better when they take the time to hold your hand and walk you through it. Adding our customers to the community was super easy and I’ve found it very straight-forward and intuitive to navigate around and adjust settings as needed. But I can’t say it enough - the ability for customers to see our posts and interact conveniently via email is a fantastic feature. It was a game changer for us.

Pros
Integrating with Mobilize has drastically improved our communication with our customers. On our previous community platform, our customers would need to manage a separate login to interact with us or to read our latest news posts and updates. Not ideal when the information is critical or could impact their business. When we post on Mobilize, an email with the post’s content is sent directly to each member. They can then reply to us privately or simply reply all to post their comment for other members to see. Since they can interact quickly via email, we now see a much greater response when we post than we ever did before, and I feel confident that important messages are reaching our customers. We were also able to set up a unique group within our Mobilize community where our customers can share ideas about new features that they’d like to see in our software. Rather than just sending in ideas to an email address, they can now post their idea in the community, which gives other members the opportunity to comment and ‘vote’ for it as well.

Cons
Sometimes having your posts emailed right to your members is a little TOO efficient! A brief delay to make that edit that you only think of right as you hit Save probably could have helped us a time or two.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

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Wally Pasch

A great way to bring users together!

Used daily for 1-2 years
Reviewed 2019-07-08
Review Source: Capterra

Over all I have really enjoyed the product. We use it as a replacement for an aging listserv. It was intended to replace group lists and archiving of conversations. What it ended up going was that AND facilitating easier discussions among our user groups. Adding and removing users is a breeze and while it takes seconds to create new groups, it does take some effort to get everything aligned with community standards and customization. that being said its that flexibility that makes it what it is so I cannot fault them for that.

Pros
I love that it is structured enough like a forum for users to intuitively take to using, but enough like Facebook that users don't feel like they are trapped in a message-board. The over all feel of the product is one that encourages conversations and communication. For us it is important that our staff and clients have a place they can have open conversations about products and in the event others have something to share they can join in, with the option of sending a PM in case some of the info is sensitive.

Cons
Some things that bug me about the software are the mostly small things that can probably be fixed in an update, but to me are annoying. 1. in the chat session hitting enter will not send the chat. In most IM clients enter sends the msg while a Ctrl+enter gets a new line. Not mission critical, but an annoyance for me. 2. When uploading an avatar img there is not a way to move the picture around and center the face. This causes users to either get lucky and have it centered, or have their image partly cut off or off center. and 3. ...I can't remember what the 3rd thing was so I guess its really not that important.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Lori Gracey

Mobilize: Easiest Implementation Ever!

Used daily for 1-2 years
Reviewed 2019-07-13
Review Source: Capterra

The Mobilize Community is the best way I've found to connect my members to the board, staff, and each other. It allows each person to be an expert in something and to share that expertise, becoming more of a leader. I cannot recommend it strongly enough!

Pros
The software was incredibly easy to set up; with their customer support, we had it up and ready to go in just a few hours. Since then, the customer support has been the absolute best I've ever experienced from a very wide variety of software companies. We had a technical issue (our fault, not the software) that I discovered on a Saturday morning when I was doing training with our community group managers. I frantically emailed the company, not really expecting an answer on the weekend at 7:00 in the morning. But within 45 minutes, they had fixed the problem for me. That's unbelievable support! My members LOVE Mobilize because it looks modern and fresh and is simple for them to use. They also like that it offers them the choice of how they interact with the content, either from their email inbox, from the community website, or via the free app. That's personalization at its finest.

Cons
I really can't think of anything about Mobilize that I don't love. When we first moved to it, the features were a little more limited. But they are constantly adding new features now and it's even more robust.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Kyla O'Neill

Great Platform for Connecting a Community

Used daily for 1-2 years
Reviewed 2018-01-11
Review Source: Capterra

Pros
I use Mobilize to connect with the SF Etsy community. We have over 2,000 members and we use it to share resources, ask questions, collaborate, and more! It's a beautiful platform and helps us keep everything organized. I can log into the app or desktop site or view updates in my daily email digest. You can post questions, polls, or announcements to the whole group or individuals. You can also comment on posts publicly or privately. The search feature is great to find resources and revisit older conversations. It's an easy and affordable way to keep a large group connected.

Cons
I prefer to view updates in my email, so I would like the email digest to include all updates. Right now you can only view one or two updates and then you have to log-in to the app to see the rest. They recently made the email digest headings clickable, which is a huge improvement for bridging from email to the platform itself.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Orli Rashba

Thank you Mobilize

Used weekly for 1-2 years
Reviewed 2019-08-26
Review Source: Capterra

We wanted a space where our members can find each other in an easy and flowing manner. Mobilize has given us the most amazing customer support and help to try and get to that goal. We feel that they are very committed to us!

Pros
I like the fact that it is a closed group for our members only and there is no additional "noise" coming from the platform. It can be used for the purpose that we want to use it for.

Cons
We came on pretty early and not many features were set in place yet. It pushed us back on on boarding our members to the platform.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Mobilize pricing

Starting from
$9588/year
Pricing options
Free trial
Subscription
View Pricing Plans

Premium: from $799/month billed annually
Enterprise: contact sales via https://mobilize.io/pricing

Mobilize features

API
Access Control
Activity Tracking
Automatic Notifications
Customizable Branding
Permission Management
Search Functionality

Activity Dashboard (132 other apps)
Calendar Management (107 other apps)
Chat (137 other apps)
Collaboration Tools (256 other apps)
Collaborative Workspace (173 other apps)
Commenting (166 other apps)
Document Management (135 other apps)
Document Storage (166 other apps)
Drag & Drop Interface (143 other apps)
File Management (119 other apps)
Projections (123 other apps)
SSL Security (119 other apps)
Third Party Integration (161 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Additional information for Mobilize

Key features of Mobilize

  • Member directory
  • Custom fields
  • Directory filtering
  • Member profiles
  • Data import & export
  • Member activity history
  • Private notes
  • Application forms
  • Onboarding pages
  • Cohort creation
  • Engagement analytics
  • Message targeting
  • Email integration
  • SMS integration
  • Private conversations
  • Discussion groups
  • New member approvals
  • Mail merge
  • Event management
  • Shareable group calendar
  • Local timezone support
  • Searchable content
  • Resource center
  • Member networking
  • Group-specific member permissions
  • Post statistics
  • Follow-up targeting
  • Real-time notifications
  • Customizable branding
  • Custom domain
  • Member notifications
  • Social login
View All Features

Benefits

Member data is stored in a single network directory, with users able to create an unlimited number of custom data fields to store text, dates, locations, links, files, and more, and filter members using various criteria.

External application forms can be published online for new or prospective members to complete, with their data automatically populated in their member profile.

Emails can be sent out to members for a range of purposes, with options for regular messages, mail-merged email blasts, custom call to action (CTA) buttons, embedded links, images, attached files, and more.

Default member login is by email and password, but users can optionally sign in through Facebook or LinkedIn.

Users can track post statistics including views, votes, replies, URL clicks, file downloads, and more, and follow-ups can be targeted based on a range of interactions.