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Mobilize

4.7
(35)

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Community and member management software

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(8)

Mobilize Pricing, Features, Reviews and Alternatives

Mobilize FAQs

Q. What type of pricing plans does Mobilize offer?

Mobilize has the following pricing plans:
Pricing model: Subscription

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Q. Who are the typical users of Mobilize?

Mobilize has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business

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Q. What languages does Mobilize support?

Mobilize supports the following languages:
English

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Q. Does Mobilize support mobile devices?

Mobilize supports the following devices:
Android, iPhone

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Q. Does Mobilize offer an API?

Yes, Mobilize has an API available for use.

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Q. What other apps does Mobilize integrate with?

Mobilize integrates with the following applications:
Zapier

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Q. What level of support does Mobilize offer?

Mobilize offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base, Chat, 24/7 (Live rep)

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Mobilize product overview

What is Mobilize?

Mobilize is a cloud-based solution for organizing, managing, collaborating and communicating with members and groups including associations, professional networks, membership based organizations, and other communities. The software is suitable for use with groups of any size, and a range of plans are available for nonprofits and business groups of different sizes.

Key benefits of using Mobilize

  • Member data is stored in a single network directory, with users able to create an unlimited number of custom data fields to store text, dates, locations, links, files, and more, and filter members using various criteria.

  • External application forms can be published online for new or prospective members to complete, with their data automatically populated in their member profile.

  • Emails can be sent out to members for a range of purposes, with options for regular messages, mail-merged email blasts, custom call to action (CTA) buttons, embedded links, images, attached files, and more.

  • Default member login is by email and password, but users can optionally sign in through Facebook or LinkedIn.

  • Users can track post statistics including views, votes, replies, URL clicks, file downloads, and more, and follow-ups can be targeted based on a range of interactions.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    FAQs/Forum
    Phone Support
    Knowledge Base
    Chat
    24/7 (Live rep)

    Training options

    Webinars
    Live Online
    Documentation
    Videos

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    Mobilize pricing information

    Value for money

    4.5

    /5

    35

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    Mobilize features

    Functionality

    4.4

    /5

    35

    Total features

    49

    4 categories

    Most valued features by users

    Access Controls/Permissions
    Alerts/Notifications
    Third Party Integrations
    Search/Filter
    Document Storage
    Activity Dashboard
    API
    Reporting & Statistics

    Mobilize users reviews

    Overall Rating

    4.7

    /5

    35

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.18/10
    Rating distribution

    5

    4

    3

    2

    1

    25

    10

    0

    0

    0

    Pros
    For us, it's perfect to run an ambassador program at Cridio and it does exactly what we want out of the box. With excellent UI/UX and customer service.
    We wanted a space where our members can find each other in an easy and flowing manner. Mobilize has given us the most amazing customer support and help to try and get to that goal.
    We sometimes engage in interesting discussions, or share connections across the platform and we love the fact that we're able keep our dynamic group together under one service.
    Cons
    Had to abandon due to our community being too big for the platform to handle without frustration.
    Some things that bug me about the software are the mostly small things that can probably be fixed in an update, but to me are annoying. In the chat session hitting enter will not send the chat.
    Not mission critical, but an annoyance for me. When uploading an avatar img there is not a way to move the picture around and center the face.
    AvatarImg
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    Dani A.

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    A Great platform for building a community, engage and scale up. It helped my community grow from a few dozen of members to thousands.

    Reviewed 5 years ago
    Pros

    Mobilize is an all in one community platform, in which I can efficiently manage new members, boost engagement with features, communicate from one place, send emails, events, and actually build my community in only one place with no third party tools. It's the first scalable membership management platform built for large groups - no member login required and they also have an app which helps me be engaged with my community 24/7. Their customer service is great and the team is awesome - we know each other and they speak to me monthly to help me scale up my community.

    Cons

    I wish they had a Desktop app.. There are web and iOS versions, but sometimes I prefer working with desktop apps with apps that I use daily.

    OR
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    Orli R.

    Philanthropy, 11-50 employees

    Used weekly for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

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    Thank you Mobilize

    Reviewed 4 years ago

    We wanted a space where our members can find each other in an easy and flowing manner. Mobilize has given us the most amazing customer support and help to try and get to that goal. We feel that they are very committed to us!

    Pros

    I like the fact that it is a closed group for our members only and there is no additional "noise" coming from the platform. It can be used for the purpose that we want to use it for.

    Cons

    We came on pretty early and not many features were set in place yet. It pushed us back on on boarding our members to the platform.

    KK
    AvatarImg

    Kylie K.

    Political Organization, 11-50 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

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    Gets the job done!

    Reviewed 2 months ago

    Overall, Mobilize has improved our volunteer and community management. Although it can be "clunky" at times, Mobilize enables us to communicate to both individuals (private messaging) and community-wide (announcements) better than before. It also creates an environment for members to reach each other. In addition, working with the Mobilize Support Team is great! Whenever we have a question or problem it is easy to get help and a solution.

    Pros

    For an volunteer powered organization, this software has vastly improved our ability to communicate and manage volunteers than our previous email lists. The online community aspect is huge.

    Cons

    Due to our volunteer population demographics, onboarding into a new platform was a bit challenging. The software can be "clunky" at times. One important thing to note is the need to adjust email settings to an appropriate amount for our staff and volunteers.

    JE
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    John E.

    Nonprofit Organization Management, 1-10 employees

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

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    Flexible group management platform

    Reviewed a year ago

    Terrific! Member engagement is easy. No annoying advertisements! I've tried aberrant other un-named platforms. This is by far the easiest to use. The UX is very appealing. It is like having a private social media platform without the googlesque experience.

    Pros

    1) Very easy to set up and configure 2) Cross platform accessibility is strong, desktop tablet, iOS or Android. 3) Communications tools are easy to use 4) Free for small groups like mine.

    Cons

    Because I'm using the free version, I don't have access to all the Bremer and features of the software.

    GR
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    Genny R.

    Computer Software, 11-50 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

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    Our customer communication is now better than ever

    Reviewed 4 years ago

    The Mobilize team was very helpful from day one. We came into it with what I realize now was a somewhat limited idea of what was actually possible with a community platform, so having Mobilize guide us through the settings during onboarding helped us see all the things that we were missing. It’s always nice to have a second set of eyes to check your work when you’re setting up any new program, and even better when they take the time to hold your hand and walk you through it. Adding our customers to the community was super easy and I’ve found it very straight-forward and intuitive to navigate around and adjust settings as needed. But I can’t say it enough - the ability for customers to see our posts and interact conveniently via email is a fantastic feature. It was a game changer for us.

    Pros

    Integrating with Mobilize has drastically improved our communication with our customers. On our previous community platform, our customers would need to manage a separate login to interact with us or to read our latest news posts and updates. Not ideal when the information is critical or could impact their business. When we post on Mobilize, an email with the post’s content is sent directly to each...

    Cons

    Sometimes having your posts emailed right to your members is a little TOO efficient! A brief delay to make that edit that you only think of right as you hit Save probably could have helped us a time or two.

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