MURAL Features

MURAL

Digital workspace and collaboration management solution

4.7/5 (44 reviews)

MURAL Feature Summary

  • Communication Tools
  • Design Thinking
  • Discussion Boards
  • Real Time Editing
  • Team Collaboration

Competitor Feature Comparison

API
Action Planning
Activity Dashboard
Activity Management
Activity Tracking
Agile Software Development
Automated Scheduling
Brainstorming
Built-In Database
Chat
Collaboration Tools
Collaborative Workspace
Commenting
Customer Activity Reporting
Customizable Templates
Data Import/Export
Design Management
Document Templates
Feedback Management
Forum / Discussion Board
Graphical Planning
Ideation
Meeting Management
Mind Maps
Multi-Department / Project
Multiple Projects
Multiple User Accounts
Personalized Profiles
Planning Tools
Project Management
Project Notes
Project Planning
Project Templates
Project Time Tracking
Project Tracking
Project Workflow
Role Management
Role-Based Permissions
Scheduling
Secure Data Storage
Secure Login
Strategic Planning
Tagging
Task Management
Task Planning
Task Scheduling
Template Management
Third Party Integration
Timer
User Management
Whiteboard
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API
Action Planning
Activity Dashboard
Activity Management
Activity Tracking
Agile Software Development
Automated Scheduling
Brainstorming
Built-In Database
Chat
Collaboration Tools
Collaborative Workspace
Commenting
Customer Activity Reporting
Customizable Templates
Data Import/Export
Design Management
Document Templates
Feedback Management
Forum / Discussion Board
Graphical Planning
Ideation
Meeting Management
Mind Maps
Multi-Department / Project
Multiple Projects
Multiple User Accounts
Personalized Profiles
Planning Tools
Project Management
Project Notes
Project Planning
Project Templates
Project Time Tracking
Project Tracking
Project Workflow
Role Management
Role-Based Permissions
Scheduling
Secure Data Storage
Secure Login
Strategic Planning
Tagging
Task Management
Task Planning
Task Scheduling
Template Management
Third Party Integration
Timer
User Management
Whiteboard
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API
Action Planning
Activity Dashboard
Activity Management
Activity Tracking
Agile Software Development
Automated Scheduling
Brainstorming
Built-In Database
Chat
Collaboration Tools
Collaborative Workspace
Commenting
Customer Activity Reporting
Customizable Templates
Data Import/Export
Design Management
Document Templates
Feedback Management
Forum / Discussion Board
Graphical Planning
Ideation
Meeting Management
Mind Maps
Multi-Department / Project
Multiple Projects
Multiple User Accounts
Personalized Profiles
Planning Tools
Project Management
Project Notes
Project Planning
Project Templates
Project Time Tracking
Project Tracking
Project Workflow
Role Management
Role-Based Permissions
Scheduling
Secure Data Storage
Secure Login
Strategic Planning
Tagging
Task Management
Task Planning
Task Scheduling
Template Management
Third Party Integration
Timer
User Management
Whiteboard
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Mobile apps

iOS App


23 reviews

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.

MURAL Feature Reviews

25 reviewers had the following to say about MURAL's features:

Liam Savage

A must have for distributed teams!

2019-03-14

I have hosted entire multi day design sessions and Sprints with complex activities and it's been amazing.

Pros

It's amazing for facilitating remote meetings and enabling equal participation between people all over the world.

Cons

It's a minor admin slowdown, separate from the actual functionality of the collaboration tools.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Eduardo Delgado

A promising future for digital collaboration

2020-05-14

We've increased usage of it during this time of pandemic, and it's really helped push forward certain projects within our organization. It's been a great addition.

Pros

I love seeing the real time comments and movements from other uses collaborating simultaneously within a workspace. Paired with audio, this really is as close to real time collaboration as one can get

Cons

The mobile and tablet usage of this software is very difficult to use.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Rob Witte

Mural enables easy digital collaboration from novices to pros

2019-02-28

I've been able to grow with mural and explore new worlds of collaboration ... both enhancing face to face workshops and enabling remote collaborators to have equal voices.

Pros

I really appreciate how easy it is to dive in and get started with little complexity or knowledge. Drop some stickies on an empty whiteboard and you're off ... or play with templates, voting, and other advanced features to drive amazing new collaborations that are only possible in the digital world.

Cons

In the past, I have disliked the lack of feature parity between web and mobile versions.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Patrick McMullen

It's been particularly handy through 2020's remote work

2020-07-27

It's been a staple in very many meetings that would not have gone so smoothly or collaboratively without Mural.

Pros

The interface is super clean, and it works primarily through simple drag-and-drop.

Cons

The pricing plan is easy to understand, and it is competitive compared to the other tools we looked at.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Heath McCarthy

Nothing else like it!

2020-01-31

My organization is new to visual thinking, design thinking and collaborative decision making.

Pros

Mural is a powerful collaboration tool that can be mistaken as a "virtual whiteboard".

Cons

So make sure for those users who are new to the tool, give them some prep work - create a Playground for them and be very intent on how you lock down the Mural so reduce any confusion they might have.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Nathan Lucy

Digital-first collaboration

2019-05-11

Now my entire workflow is in a digital medium, so I can a lot of efficiency that way.

Pros

I love that I can send anyone a link to a MURAL board and within 5 minutes they're totally comfortable using it. Yet beyond its simple on-boarding experience is a lot of flexibility that supports a wide variety of use cases.

Cons

And it's hard to have a consistent typographic hierarchy, because text scales with shapes, and there's no other way to control type size.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Holly Duarte

making virtual collaboration more collaborative

2019-04-30

Mural enables me to continue hands on collaboration, building alignment with my virtual team members almost as effectively as if we were in person.

Pros

Ease of use - almost like having a real whiteboard in the room, easy to access by non-members

Cons

Like any software, getting people unfamiliar with it to be comfortable collaborating can take some effort.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Michela Gusso

Unique in its kind

2019-03-06

In my company we work a lot with design thinking and we create murals for our clients to make them create strategies.

Pros

What I like most of Mural is the ease of use, the millions of icons you have and can personalise with colour and the fact that you can drag and drop text, links, videos and gifs.

Cons

For example you cannot decide the size of text therefore when you enlarge text boxes you loose track of the size.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Nonprofit Organization Management company, 51-200 employees)

A must have for remote work!

2020-05-12

We have created our own templates for activities that we use for project managing and design thinking often.

Pros

The thing I love the most about mural is that it allows os to visualized our work and projects in a virtual space, and many people can access it and work from it at the same time.

Cons

Specially if you are asking them to lead a full design session or activities that need to take place on the Mural.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Noemi Monnerville

The Sticky Note of the Future: Great way to collect, organize, and share thoughts

2019-04-09

It's the sticky note brainstorming tool of the future.

Pros

I feel I have creative control of how I want to organize my thoughts.

Cons

The best way to share with specific people seems to be to send them a link, but in terms of sharing for a wide audience, It's not always straightforward to export the mural itself into a report or another document. I usually have to take a screenshot, which can't always capture everything going on within the mural in question because you have to zoom out so much to capture everything.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Religious Institutions company, 51-200 employees)

The digital whiteboard for the 21st century

2020-04-05

Mural has helped our organization up the collaborative and interactive quotient to virtual meetings.

Pros

Mural is the thing you don't think you need and resist paying for or trying because you just don't need one more digital tool in your life and workflow. Until you experience it and realize you were so wrong.

Cons

Once you master the basic controls and options, the sky is the limit for what you can do.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Angela Bryant

World's best product

2019-10-04

The price of the product is indeed affordable enough for any size of company and also a great intuitive for progressive companies of the world.

Pros

With this amazing application I can easily insert photo, videos and different multimedia files into one specific folder to have an easy access to them.

Cons

For me there is no drawback in it only sometimes the updates give useless errors but otherwise everything is perfectly fine.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Frank Decavele

Several years of XP with Mural

2019-03-01

Awesome platform for visual collaboration like eg remote sprint sessions, UX artifacts Personal productivity like eg Moodboards

Pros

Canvas style whiteboard in the cloud with the right tools on-board to collaborate in a visual manner.

Cons

Drawing tools not optimised for sketching but already improved a lot

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Michael Caskey

The new platform for thinking and making, together.

2019-02-27

It's transforming the way I work and collaborate

Pros

It's like doing software design, but with super direct and immediate, authentic feedback.

Cons

I dislike helping new users learn how to use it

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Computer Software company, 1001-5000 employees)

Great real-time virtual collab space

2019-02-01

Collaborative virtual whiteboards so that remote teams can create freeform visual artefacts to get on the same page, though also useful for documentation of sessions even in co-located teams

Pros

I've started using Mural for other projects even with co-located teams, as it means that all of the documentation from a brainstorming meeting is automatically digitised.

Cons

There is at times confusion around the "scale" of any virtual space - at times there have been hilarious disconnects when we are branching out and creating content in different areas of the canvas only to see one person was super zoomed in while another was zoomed out.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Meghan Wenzel

Great remote collaboration tool

2020-07-16

It's an excellent collaboration tool that helps me have creative and effective conversations.

Pros

I love that Mural allows me to explore, brainstorm, discuss, and prioritize ideas with my remote team.

Cons

Other similar tools have infinite canvases, whereas Mural has a more rigidly defined board size.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Andrew Baldinger

An excellent team collaboration and brainstorming platform

2020-07-23

Despite some of the functionality having an additional learning curve, Mural serves as an excellent way for remote teams (and even teams just wanting a more 'digital' brainstorming experience) to collaborate.

Pros

I love how easy Mural makes the process of visual 'mind-mapping' among remote co-workers.

Cons

Mural does take a little time to get up to speed on using it. You can definitely jump right in on some of the basic features, but to use some of its more advanced features (keyboard shortcuts, for example), it will take some time to learn them.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Katherine Titsworth

Nice try but RTB is still better

2018-08-30

It works, it's better than not having a digital whiteboard product if you have remote teams working together, but it's not the best digital whiteboard product out there.

Pros

I like the concept of a digital whiteboard, and the collaboration tools are on the spot.

Cons

No infinite canvas, wayfinding for rooms is awful, not enough customization for layouts and colors of things. Too restrictive sometimes on what you can create(like creating "areas" in Real Time Board).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

4/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Information Technology and Services company, 10001+ employees)

Very good for workshops

2020-06-11

It's very good for hearing ideas of the different members of a team.

Pros

I really like the option of using sticky notes. You can change the size very easily and use different colors.

Cons

It's easy to get confused between the add collaborators button and the zoom in button.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Lee Duncan

Simple - Visual - Powerful

2019-02-27

There are low barriers to learning the tool so it is an easy sell.

Pros

It's a virtual design studio on your computing device (yeah I said that).

Cons

There have been occasions where I ran out of canvas on multi-day design events.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Yves Gabriel Concepcion

Staying Agile Remotely and Efficiently

2020-06-15

I realized that having an online agile board really helped out the team in terms of collaboration since we really can't do much and discuss problems we are currently facing due to the pandemic, with Mural it's very easy.

Pros

The templates that are widely available in Mural are very functional and intuitive.

Cons

It can take quite some time to get used to. The sticky notes are a hit or miss sometimes since by default when you put in a note the sizing is very small. The overall symmetry and look of Mural could use some work so that it can be much more organized

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Monisha Ray

Great tool for cross-team meetings between engineering/business facing departments

2020-06-23

Really instrumental to one of our recent product feature launches (I work for a SaaS company), and definitely helped unite all the teams working on the initiative.

Pros

In my personal experience, it's been a great way to unite our Customer Success / Product / Developer teams for new feature launch plans so that everyone has visibility into next steps for the project, as well as a means of providing feedback.

Cons

While I really like the zoom-in function (our team used it to "privately" write feedback suggestions in our own "space" by zooming in during a meeting, after which everything was compiled) it can be a little disorienting / easy to zoom too far in and get lost in the sheet.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Biotechnology company, 10001+ employees)

Makes switching to virtual work much easier!

2020-04-13

We just started using Mural to replace some of our in-person work sessions that would be more interactive as we are all working from home, but still trying to move the work forward.

Pros

I have to admit, I was really skeptical, but our first work session using Mural was awesome. The time flew by and it really did feel like people were engaged in a longer working session, even though they we were all virtual. The features are pretty intuitive, although we also did not try to do anything super advanced.

Cons

It would also be great to be able to change your name without creating an account--it is hard to keep track of things when everyone is an animal icon.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Connor Stubbe

Functional, and Smart

2018-10-01

Mural satisfies nearly all of my needs, and is overall a beautiful product.

Pros

Mural really excels in two different areas - functionality and very smart features.

Cons

Mural should continue to roll out new features and improve integration with outside apps in order to live in to the price tag.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Consumer Goods company, 10001+ employees)

Game Changer for Displayed Thinking

2020-04-13

Pros

It's elegant is display, intuitive in UX and powerful in import (templates) and export (data) . Integration and side by side use with Office 365 suite seems flawless.

Cons

Integration of stylus based writing is needed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more