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Mural
Teamwork feels like less work with Mural.
Functionality
4.4
/5
132
Total features
58
8 categories
Mural features
Common features of Remote Work software
Functionality
4.4
/5
132
Price starts from
12
/user
Per month
Total Features
58
Unique features
Whiteboard
Knowledge Management
Visual Workflow Management
Presentation Tools
Functionality
4.6
/5
27.4K
Price starts from
6
/user
Per month
Total Features
29
Features in Common
7
Unique features
Content Library
Multi-Device Support
Alerts/Notifications
Version Control
Liam S.
Nonprofit Organization Management, 201-500 employees
Used weekly for 2+ years
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I have hosted entire multi day design sessions and Sprints with complex activities and it's been amazing.
It's amazing for facilitating remote meetings and enabling equal participation between people all over the world.
User management is the stickiest part. You can deactivate people who become inactive so you aren't being billed for them, but Slack has a nice feature that automatically does that and automatically turns them back on. If you deactivate someone, an admin must manually reactivate them upon request. It's a minor admin slowdown, separate from the actual functionality of the collaboration tools.
Nick S.
Market Research, 1,001-5,000 employees
Used daily for 1-2 years
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It's for online collaboration mostly.
It does what it says on the tin. You can still manage your way around in the app, it's just that it doesn't inspire much in the way Miro does. Templates are unappealing, fonts are unappealing and it takes effort to adjust everything to your own liking, more than it should.
I just really miss using Miro to be honest. Mural has everything Miro has, but in a lesser form. It's like Powerpoint vs Keynote. Powerpoint definitely will get the job done but if you want to have more control or use advanced features you will want to use Keynote. As a designer I miss that in Mural. In that same fashion, Mural also allows you to have more administrative rights over others, just like Powerpoint can force you to use company templates in limited ways.
Verified reviewer
E-Learning, 11-50 employees
Used weekly for 6-12 months
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I use it for workshop facilitation
Best feature is the outline function which allows you to create steps into the MURAL
Commands are not intuitive Sticky notes are always the same size shapes can be a bit unflexible
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Mining & Metals, 11-50 employees
Used daily for less than 6 months
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Overall, the sessions we have used Mural were very productive and in some cases we were provided with insight (from the guides) that would not be part of our original options. This is an excellent feature that elevates our performance.
1. Many templates and guides to use out of the box - excellent! 2. A team can be introduced / onboarded easily, especially with the self-explanatory guides
1. The app is heavy for online collaboration when there is an issue with limited bandwidth for example
Andrew B.
Computer Hardware, 10,001+ employees
Used monthly for 1-2 years
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Despite some of the functionality having an additional learning curve, Mural serves as an excellent way for remote teams (and even teams just wanting a more 'digital' brainstorming experience) to collaborate.
I love how easy Mural makes the process of visual 'mind-mapping' among remote co-workers. If we want to do an exercise, for example, that requires virtual 'sticky-notes' for brainstorming process improvements, Mural facilitates this process seamlessly.
Mural does take a little time to get up to speed on using it. You can definitely jump right in on some of the basic features, but to use some of its more advanced features (keyboard shortcuts, for example), it will take some time to learn them.
Nathan L.
Management Consulting, 10,001+ employees
Used daily for 2+ years
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MURAL brings the whiteboard and the design studio wall online so that I can collaborate with clients and colleagues around the world. Now my entire workflow is in a digital medium, so I can a lot of efficiency that way.
I love that I can send anyone a link to a MURAL board and within 5 minutes they're totally comfortable using it. Yet beyond its simple on-boarding experience is a lot of flexibility that supports a wide variety of use cases.
There are some small interaction details reduce elegance: I'm not crazy about how its arrows/lines connect to notes/shapes. And it's hard to have a consistent typographic hierarchy, because text scales with shapes, and there's no other way to control type size.
Michela G.
Marketing and Advertising, 1-10 employees
Used weekly for 6-12 months
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In my company we work a lot with design thinking and we create murals for our clients to make them create strategies. This tool has become necessary for our daily work and we could not be happier to be able to create such a good work in so less time, because Mural is so easy to use and intuitive and possibilities are endless.
Mural is the tool I've always been looking for to visualise concepts and create conceptual maps. But it is not only this, it can be a presentation tool, you can make infographics with it, you can easily and rapidly create artwork that does not need the use of Photoshop or Illustrator. It's the tool everybody should use to present ideas to the customers. What I like most of Mural is the ease of use, the millions of icons you have and can personalise with colour and the fact that you can drag and drop text, links, videos and gifs.
Few options could be improved to make it even better. For example you cannot decide the size of text therefore when you enlarge text boxes you loose track of the size. There is no option to create simple tables yet, deciding the number of columns and rows. There is no media library so you have to upload every time images instead of choosing from a library or copy and paste them from another mural. Alignment sometimes is not very accurate.
Animesh P.
Insurance, 10,001+ employees
Used daily for 6-12 months
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It’s a brilliant tool. There hasn’t been an experience with mural that has not gone well. Must have !
Mural is indeed collaborative ! The fact that you can see what the other person around the world is doing, without sharing screen, is amazing ! Mural is that digital whiteboard with free stickies where you could do anything ! And it comes with so many templates !!
We cannot talk via mural . I’d need another software or tool to do that! Imagine Mural + slack in one !
Gonzalo P.
Information Services, 51-200 employees
Used weekly for 6-12 months
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I started out choosing Mural over Miro for its free proposition, and in this regard, it comes out on top. It offers 5 free boards, which is quite a lot more than its competition, and this helps to try it for an unlimited time and get to know all its advantages.
Mural is ideal for creating mind maps and very easy-to-use flowcharts. The number of pre-designed templates it has is endless. It allows the anonymous entry (without registration) of many people to a board to work on it. It offers a limited free version that allows you to create up to a maximum of 5 boards. (more than Miro, for example) Previously the tool only offered a trial version for 30 days.
It has few integrations developed for external applications. The clip art gallery is limited but also supports the user's own images.
Derek O.
Management Consulting, 1-10 employees
Used monthly for less than 6 months
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Easy at first, but really not good for business processes and long term scalability
Easy to access, and get everyone onto the platform. Fun animal names were a nice touch. The interface has improved over time but is fundamentally flawed.
Was a glorified whiteboard. For the price we would pay to support the business, Mural would do little more for us than to provide a simple whiteboard to put down ideas and discuss. Although this is nice to get ideas out there - it lacks the ability to create structure and keep things organized over time. Would find ourselves consistently looking for information as it was lost - not sure how we could've implemented the software in a valuable way in the long term.
Maryam N.
Education Management, 501-1,000 employees
Used daily for 2+ years
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Mural's whiteboard gave us a lot of options, and we were able to work together as a group on several remote projects and finish comprehensive interactive plans that had a positive impact on our success.
I like that Mural is easy to use and allows members to collaborate on many charts. It's great that all members can participate, draw on boards, and connect ideas seamlessly. The mural is also great for having ready-made templates for most types of diagrams and covering brainstorming needs. I also like how easy it is to copy and paste, as well as edit texts on the whiteboard, and how we can change colors, add images, and do other things. It is also significant that the contents of the whiteboard are easy to format in an organized manner, as well as the ease with which they can be converted into a PDF file or an image so that they are easy to share across various media.
I do not hate Mural at all, but I hope that subscription prices will be reduced, or new options will be provided at lower prices, so that we can add consultants from outside the group for temporary periods.
Heath M.
Biotechnology, 1,001-5,000 employees
Used daily for 2+ years
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My organization is new to visual thinking, design thinking and collaborative decision making. Mural has been a powerful driver of cultural change. They are constantly on the leading edge of how you can get more from their model and their platform. If you do any design thinking or want to make decisions transparently and quickly...get Mural now. Its more than whiteboarding - it's about thinking out loud!
Mural is a powerful collaboration tool that can be mistaken as a "virtual whiteboard". Which it is. But doing any collaborative decision making, doing any kind of design thinking, with remote teams is so much better with Mural than any other collaboration tool (webex, teams, etc).
Sometimes, for some users, there is a slight learning curve. So make sure for those users who are new to the tool, give them some prep work - create a Playground for them and be very intent on how you lock down the Mural so reduce any confusion they might have.
Kalavati S.
Information Technology and Services, 1,001-5,000 employees
Used daily for 2+ years
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1) Ready to use templates (Business, retro) 2) No need to register 3) Easy to use 4) Helpful customer support
UI has room for improvisation The current UI looks clutter Need to motivate folks to use Mural
Leonardo V.
Information Technology and Services, 1-10 employees
Used daily for 2+ years
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We use it for everything, standup, retrospectives, mind mapping, online collaboration and much more. There are a lot of great templates.
It is expensive and some templates are tricky to use.
Rob W.
Information Technology and Services, 10,001+ employees
Used daily for 2+ years
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I've been able to grow with mural and explore new worlds of collaboration ... both enhancing face to face workshops and enabling remote collaborators to have equal voices. Support from the mural team to help us explore new ways to effectively collaborate (not just use their software) have been compelling.
I really appreciate how easy it is to dive in and get started with little complexity or knowledge. Drop some stickies on an empty whiteboard and you're off ... or play with templates, voting, and other advanced features to drive amazing new collaborations that are only possible in the digital world.
In the past, I have disliked the lack of feature parity between web and mobile versions. That has recently improved.
Gregory L.
Financial Services, 10,001+ employees
Used daily for 2+ years
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I love how Mural helps the team make simultaneous comments, its versatility in using as an idea board; its ability to help us map an entire process as a flow chart and then manipulate the diagram according to our needs. I also love the sharing aspect as it becomes a way for us to communicate as if we're all in the same room.
Navigating a large mural in terms of the sizing bar can be tedious. I often have to enlarge and then reduce the size in order to zone in on a particular section and see it clearly.
Verified reviewer
Nonprofit Organization Management, 51-200 employees
Used weekly for 2+ years
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We use mural all the time. We use it to create timelines for projects, to lead design sessions, to discuss evaluations, and to visualize our work very often. We have created our own templates for activities that we use for project managing and design thinking often. Our team loves it, and we are a huge advocate of using it, specially if you work with a team that is remote.
Mural is awesome! The thing I love the most about mural is that it allows os to visualized our work and projects in a virtual space, and many people can access it and work from it at the same time.
It was hard to learn at first. If you are trying to get a team on board with using Mural, or a new member of the team, it can be very challenging to get them to learn. Specially if you are asking them to lead a full design session or activities that need to take place on the Mural. It takes time to get used to it.
Holly D.
Automotive, 10,001+ employees
Used daily for 2+ years
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I work remotely 75% of the time. Mural enables me to continue hands on collaboration, building alignment with my virtual team members almost as effectively as if we were in person. This has changed the way I collaborate virtually. Now, I cannot work without out!
Ease of use - almost like having a real whiteboard in the room, easy to access by non-members
Like any software, getting people unfamiliar with it to be comfortable collaborating can take some effort.
Verified reviewer
Consumer Goods, 10,001+ employees
Used weekly for 1-2 years
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This software amazes. As a displayed thinking practitioner - I have long awaited the day where paper and pen could finally be matched by digital capability. We are at the dawn of that age. Too often these tools output look like something made in Microsoft Paint. Not the case here. It's elegant is display, intuitive in UX and powerful in import (templates) and export (data) . Integration and side by side use with Office 365 suite seems flawless.
Integration of stylus based writing is needed. Some other competitors offer the ability to transform one's handwriting into functional text which is lacking here. Having a stylus input option to create a "sticky note" and use your own handwriting would be next level for this product.
Ana B.
Architecture & Planning, 201-500 employees
Used weekly for less than 6 months
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Overall I really like using this on teams and have shared it with many people who have adopted it on their teams.I don’t think there is a similar product out there that is offering this type of features to the level mural provides for brainstorming
I was so excited to discover this tool and share with three of my teams. Since that time it has taken off at my company and teams are even using it with clients to communicate ideas and share design process with clients remotely. My first time using this tool was in a large meeting, complete remote, where people were sharing and documenting ideas for a brainstorming session, mostly using the sticky note function. The next time I used it on a different team, we really explored the functions this program offers, with importing sketches, sketching within the program, sticky notes and connection arrows... this has been fantastic to keep the intimacy of design collaboration going while we are not next to each other’s desks sketching on the same piece of paper.
The sketching feature could be vastly improved to be more like concepts offers, vs the paint app on windows computers that is currently mimics. Some of my teams find the pricing model to be too high as well
Princess N.
Information Technology and Services, 1,001-5,000 employees
Used daily for less than 6 months
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Using Mural allows ideas to flow easily, really effective in brainstorming. You just put in ideas via sticky notes or place text in shapes or photos then members can organize them the way they want to. Definitely it is a fresh way of exploring creativity within the team.
Mural makes collaboration enjoyable as you can be creative on how your boards would look like. Your board for today's design thiking can be transformed to a fresher more creative layout the next day. Truly, sky is the imit with Mural!
The flexibility it brings when it comes to real-time updates especially for multiple users make the board a bit unorganized which is why locking objects should be easily accesible anytime and keyboard shortcuts should be presented easily in tutorials.
Patrick M.
Marketing and Advertising, 11-50 employees
Used weekly for less than 6 months
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Especially given the high amounts of remote work happening right now, it's been a very valuable tool to replace our traditional meeting room's whiteboards when we're doing things like planning out wireframes and architecture for our websites and digital tools. It's been a staple in very many meetings that would not have gone so smoothly or collaboratively without Mural. Highly recommended!
I love the intuitive nature of the tool. The interface is super clean, and it works primarily through simple drag-and-drop. It took me all of a matter of 5 minutes to feel like I knew the tool. Of course, you can then star to dig deeper, left to discover various templates to assist you with various kinds of meetings and board demands.
There's really not much to not like. The pricing plan is easy to understand, and it is competitive compared to the other tools we looked at. I've also had coworkers and clients with varying levels of technical expertise working in it with no issues. There's even a trial you can sign up for to make sure it is what you are looking for.
Verified reviewer
Information Technology and Services, 10,001+ employees
Used weekly for 1-2 years
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I love everything about this product. In this new era of Hybrid work model and distributed teams across the globe, Mural provides an efficient way to whiteboard, brainstorm and creatively collaborate in an effective manner. I highly recommend this tool for design sessions, sprint planning, product ideation or project management.
My project team started using Mural in last 2 years and it has been remarkably easy to collaborate and brainstorm with the hybrid teams. As a Product owner, the best feature about Mural is the availability of vast collection of templates. It saves a lot of time by picking up a pre-made template and refine it for your meeting/session. Additionally, its UI is super intuitive and easy to use, even for the business users, who are not as technically savvy as your design team members.Mural helps in organizing the complex ideas and concepts. It is extremely easy to share it with team members or clients for approvals.
One thing I don't enjoy about Mural is its mobile experience. It is not very intuitive as compared to desktop experience. Its easier to learn the basic features of Mural, in order to contribute or participate in a meeting. however, if you want to use Mural to its full capacity, you will need to learn the complex features via some sort of training/learning material.
Gianluca C.
Design, 1-10 employees
Used daily for 6-12 months
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Mural is a great tool, generally speaking I am happy with it. It misses some feature (sometimes basic ones) that would make our work easier and faster especially in the configuration of new murals and organization of large rooms.
As a designer I use Mural daily to run co-design workshop with dozens of people. The simplicity of the tool makes it easy to understand and use even for people that are not much into technology. A couple of features I particularly appreciate are the content library (even though should be improved) and the possibility to multiple templates from different companies. Also che call feature looks interesting even though I never used it so far.
There are things that needs improvement fast. I'll list a few. 1. Rooms should allow to sort murals in alphabetical order and to have a simple list visualization. Also names should not be cut like they are now (the only way to see the full name is via the tooltip) 2. Rooms and archive in my opinion are not enough to organize murals. It would be way better to have rooms and then the possibility to organize murals in folders inside a room. 3. It should be much easier to change the room/mural permissions. We often have sessions with dozens of people but only a few of them should have the possibility to edit. At the moment there is no bulk way to change the view only/edit permission 4. Grouping elements inside a mural should be enhanced. At the moment you cannot have a group of groups and that makes it harder to keep a logical architecture of the elements in a mural 5. At the moment there is no specific feature to create schemes or diagrams. We really would love that. 6. It would be much easier sometimes to have the possibility to specify the object size manually. 7. Content library needs to be improved to be really useful. Elements needs folders for a better organization.
Angel R.
Information Technology and Services, 51-200 employees
Used daily for 2+ years
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MURAL has enabled us to keep meetings open and untimed, it has also enabled us to ensure the participation of all team members and also their approval of the proposed schemes, no matter where they are located. Brainstorming schemes helped us to collect ideas and arrange them in a distinctive way, and this helped a lot in understanding the needs and always finding appropriate solutions.
MURAL helps team members stay connected and collaborate to stay on schedule. The MURAL whiteboard is great for brainstorming and arranging interactive sessions. I adore using emojis, shapes, and colors to develop a workflow model or collect team members' opinions and perceptions on a topic for third-party sharing. I like how MURAL lets us prepare Proto-Personas, Prioritize, and Experience Map with team members. It's expressive, accurate, and describes our issue well. I like MURAL's ability to organize cards into categories and assign cards to team members so everyone is on the same page. I like that MURAL has an intuitive interface that everyone can adopt to quickly, and the presence of several ready-made templates helps prepare the proper form for the topic we're discussing. I particularly like that final renderings may be exported as an image or PDF file for simple distribution.
In all honesty, it's not about finding something you might hate with MURAL, as it's like a magical drawing tablet that enables everyone to share and collaborate in all circumstances and with ease.