Knowledge Management Software with Knowledge Base Management

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67 apps

Wix Answers   

19
The only unified customer support solution.
Wix Answers knowledge management platform is built around self-service, enabling your knowledge to be spread everywhere within site and product, for both customers and internal teams to use. Create a branded knowledge base and scale it globally with a built-in side by side translation. Read more about Wix Answers
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The only unified customer support solution.
Wix Answers knowledge management platform is built around self-service, enabling your knowledge to be spread everywhere within site and product, for both customers and internal teams to use. Create a branded knowledge base and scale it globally with a built-in side by side translation. Read more about Wix Answers
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Bold360   

25
AI-powered customer engagement platform
Bold360 is the ultimate AI-powered engagement platform helping companies build and nurture customer relationships while delivering better experiences for both customers and the employees serving them. Read more about Bold360
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AI-powered customer engagement platform
Bold360 is the ultimate AI-powered engagement platform helping companies build and nurture customer relationships while delivering better experiences for both customers and the employees serving them. Read more about Bold360
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SABIO   

19
Knowledge management platform
SABIO is a cloud knowledge management software designed to provide your company with the technology to search, find and manage knowledge quickly & easily. Read more about SABIO
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Knowledge management platform
SABIO is a cloud knowledge management software designed to provide your company with the technology to search, find and manage knowledge quickly & easily. Read more about SABIO
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Alloy Navigator   

41
Award winning IT Asset Mgmt and Service Mgmt platform
Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges. Read more about Alloy Navigator
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Award winning IT Asset Mgmt and Service Mgmt platform
Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges. Read more about Alloy Navigator
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Atlassian Confluence   

1,594
Create, organize, and discuss work with your team
Confluence is knowledge management software with flexible customization, organization, and a powerful search engine, empowering collaboration and innovation. Read more about Atlassian Confluence
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Create, organize, and discuss work with your team
Confluence is knowledge management software with flexible customization, organization, and a powerful search engine, empowering collaboration and innovation. Read more about Atlassian Confluence
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elevio   

26
Self-service support & customer education platform
Elevio offers on-demand, self-service customer support tools, including knowledge base management, in-app contextual help, support channel integrations, & more. Read more about elevio
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Self-service support & customer education platform
Elevio offers on-demand, self-service customer support tools, including knowledge base management, in-app contextual help, support channel integrations, & more. Read more about elevio
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Document360   

28
#1 Rated Knowledge base software
Document360 is a knowledge base platform which enables users to create and publish self-service knowledge bases or help centers using documentation, categorization, editing, and branding tools like markdown support, version management and rollback, preview functionality, and more. Read more about Document360
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#1 Rated Knowledge base software
Document360 is a knowledge base platform which enables users to create and publish self-service knowledge bases or help centers using documentation, categorization, editing, and branding tools like markdown support, version management and rollback, preview functionality, and more. Read more about Document360
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Onna   

4
Real-time Discovery Search
Onna centralizes data from your favorite apps to deliver a connected enterprise, supercharged with machine learning and unified search – all in one place. Read more about Onna
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Real-time Discovery Search
Onna centralizes data from your favorite apps to deliver a connected enterprise, supercharged with machine learning and unified search – all in one place. Read more about Onna
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Thought Industries   

36
Powering the Business of Learning
Consolidate your knowledge base into a single, comprehensive solution where you can train, onboard, and certify customers; bringing documentation and training management together. Create, manage, and distribute content across the customer lifecycle to ensure adoption, retention, and advocacy. Read more about Thought Industries
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Powering the Business of Learning
Consolidate your knowledge base into a single, comprehensive solution where you can train, onboard, and certify customers; bringing documentation and training management together. Create, manage, and distribute content across the customer lifecycle to ensure adoption, retention, and advocacy. Read more about Thought Industries
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AnswerHub   

32
Developers Enabling Developers
AnswerHub powers developer communities for many tech and tech-enabled giants, including IBM, Finastra, Datev, Disney Pixar, and Epic Games. Read more about AnswerHub
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Developers Enabling Developers
AnswerHub powers developer communities for many tech and tech-enabled giants, including IBM, Finastra, Datev, Disney Pixar, and Epic Games. Read more about AnswerHub
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elium   

6
Engage everyone in your organisation
Elium is a knowledge sharing platform for growing organisations. It helps you easily build a central hub for scaling teams that need to organise and access crucial content to get work done. Read more about elium
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Engage everyone in your organisation
Elium is a knowledge sharing platform for growing organisations. It helps you easily build a central hub for scaling teams that need to organise and access crucial content to get work done. Read more about elium
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Slab   

32
Slab is a knowledge hub for the modern workplace.
Slab is a knowledge hub for the modern workplace. We help teams unlock their full potential through shared learning and documentation. Slab features a beautiful editor, blazing fast search, and dozens of integrations like Slack, GitHub and G Suite. Read more about Slab
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Slab is a knowledge hub for the modern workplace.
Slab is a knowledge hub for the modern workplace. We help teams unlock their full potential through shared learning and documentation. Slab features a beautiful editor, blazing fast search, and dozens of integrations like Slack, GitHub and G Suite. Read more about Slab
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Communifire by Axero   

18
Intranet software and collaboration solutions.
Axero provides easy-to-use knowledge management software that boosts productivity, unifies your people, and helps your company thrive. Increase productivity. Unite employees. Improve culture. Read more about Communifire by Axero
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Intranet software and collaboration solutions.
Axero provides easy-to-use knowledge management software that boosts productivity, unifies your people, and helps your company thrive. Increase productivity. Unite employees. Improve culture. Read more about Communifire by Axero
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HelpCrunch   

147
Customer Communication tool for Support, Marketing & Sales
HelpCrunch's Knowledge base software is a top-rated solution for knowledge management and self-service customer support. Other Features: - Live Chat - Auto Messages - Email Marketing - Help Desk - Popups - Mobile apps - Chat Bot (coming soon). Read more about HelpCrunch Try HelpCrunch for free for 14 days!
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Customer Communication tool for Support, Marketing & Sales
HelpCrunch's Knowledge base software is a top-rated solution for knowledge management and self-service customer support. Other Features: - Live Chat - Auto Messages - Email Marketing - Help Desk - Popups - Mobile apps - Chat Bot (coming soon). Read more about HelpCrunch Try HelpCrunch for free for 14 days!
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Vanilla Forums   

58
Engage with Community
Vanilla Forums is the top-rated cloud-based knowledge base & community forum software trusted by the world's top brands. Read more about Vanilla Forums
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Engage with Community
Vanilla Forums is the top-rated cloud-based knowledge base & community forum software trusted by the world's top brands. Read more about Vanilla Forums
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Tribe   

47
Cloud-based community platform for branded communities
Powerful knowledge management solution that helps you bring in both crowd-sourced knowledge and content created by the internal team into a central knowledge hub. Promote self-service, enable personalized content discovery, and gain better customer insights. Read more about Tribe Get started free with your custom domain.
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Cloud-based community platform for branded communities
Powerful knowledge management solution that helps you bring in both crowd-sourced knowledge and content created by the internal team into a central knowledge hub. Promote self-service, enable personalized content discovery, and gain better customer insights. Read more about Tribe Get started free with your custom domain.
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Shelf   

45
Knowing Made Easy
Shelf is an Intelligent knowledge management platform for contact centers and help desks that makes finding, maintaining and updating critical knowledge easy. Read more about Shelf
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Knowing Made Easy
Shelf is an Intelligent knowledge management platform for contact centers and help desks that makes finding, maintaining and updating critical knowledge easy. Read more about Shelf
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Supportbench   

17
All-in-one technical & customer support ticketing system
Supportbench is an all-in-one technical & customer support ticketing system for small to large customer service departments with SLA handling, workflows, & more. Read more about Supportbench
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All-in-one technical & customer support ticketing system
Supportbench is an all-in-one technical & customer support ticketing system for small to large customer service departments with SLA handling, workflows, & more. Read more about Supportbench
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Twine   

6
Intranet & collaboration platform
Twine is a cloud-based intranet & collaboration platform which offers forums, polls & surveys, news & blogs, instant messaging, calendars, file manager, & more. Read more about Twine
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Intranet & collaboration platform
Twine is a cloud-based intranet & collaboration platform which offers forums, polls & surveys, news & blogs, instant messaging, calendars, file manager, & more. Read more about Twine
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Helpjuice   

67
Cloud-based knowledge management platform
Helpjuice is a web-based knowledge base software that helps small, mid-size and large businesses centralize all relevant content to help employees & customers. Read more about Helpjuice
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Cloud-based knowledge management platform
Helpjuice is a web-based knowledge base software that helps small, mid-size and large businesses centralize all relevant content to help employees & customers. Read more about Helpjuice
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Cocoom   

1
Internal content creation and knowledge sharing platform
Cocoom is a content creation and knowledge sharing platform for project management and team collaboration. The internal communication tool allows managers and employees to share daily memos, visions, action plans, feedback, and more with customizable branding and templates. Read more about Cocoom
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Internal content creation and knowledge sharing platform
Cocoom is a content creation and knowledge sharing platform for project management and team collaboration. The internal communication tool allows managers and employees to share daily memos, visions, action plans, feedback, and more with customizable branding and templates. Read more about Cocoom
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Yonyx   

95
Decision tree driven Interactive guides for customer service
Create decision tree driven interactive guides for customer service that integrate with your CRM system & help improve consistency & quality of service. Read more about Yonyx
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Decision tree driven Interactive guides for customer service
Create decision tree driven interactive guides for customer service that integrate with your CRM system & help improve consistency & quality of service. Read more about Yonyx
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Knowledge Center   

13
Knowledge Management Platform for Customer Service
Call Centers, Contact Centers, Customer Support. Read more about Knowledge Center
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Capacity   

11
Artificial Intelligence-based knowledge management solution
Capacity is an AI and knowledge management solution designed to help organizations automate operations related to customer help desks, project workflows, and data storage. With the drag-and-drop interface, users can organize information using folders, dialogues, and custom sharing rules. Read more about Capacity
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Artificial Intelligence-based knowledge management solution
Capacity is an AI and knowledge management solution designed to help organizations automate operations related to customer help desks, project workflows, and data storage. With the drag-and-drop interface, users can organize information using folders, dialogues, and custom sharing rules. Read more about Capacity
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Galisto   

2
Cloud-based platform for knowledge sharing
Galisto is a cloud-based knowledge sharing solution designed to help businesses exchange relevant information & facilitate collaboration across teams. It lets users organize content in entries & subjects according to date & time, as well as merge them permanently or temporarily for overview. Read more about Galisto
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Cloud-based platform for knowledge sharing
Galisto is a cloud-based knowledge sharing solution designed to help businesses exchange relevant information & facilitate collaboration across teams. It lets users organize content in entries & subjects according to date & time, as well as merge them permanently or temporarily for overview. Read more about Galisto
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