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Top Rated Team Communication Software with @mentions in 2026

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

@mentions direct attention to specific individuals or groups within conversations, ensuring important messages are seen and addressed promptly. This improves communication efficiency and helps prioritize tasks and responses effectively. Our reviewers in team communication software rated this feature as highly important.

3 Best Team Communication Software with @mentions

  • Google Workspace
  • Slack - Highest rated for @mentions
  • Microsoft Teams

See other top Team Communication products with @mentions

How we picked the 3 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the team communication software category. They also needed to have sufficient reviews about @mentions, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for the product with the highest rating for @mentions based on our proprietary ratings and reviews. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 3 best products

Google Workspace logo
4.7
(17.4K)
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User insights about the @mentions feature

Reviewers find Google Workspace's @mentions feature valuable for addressing specific individuals in team workspaces and ensuring they are notified. They appreciate its usefulness in emails and documents, which helps in prioritizing and not missing important messages. Users indicate that it speeds up communication and enhances efficiency. However, some users mention they prefer direct messages for follow-ups, and a few do not find it necessary due to alternative tools they use for collaboration.
“Here, too, my contribution is somewhat logical. With the flood of messages we receive from all sides, every day, features like 'Mentions' are crucial for prioritization and also agility in our day-to-day work.”
Verified reviewer profile picture

Guilherme L.

CEO

“Really very helpful feature, be it when writing mails or when documenting stuff for some people to refer to.”
RR

Rishabh R.

Product Intern

Team Communication key features coverage

Google Workspace offers 6 out of the 6 key features for Team Communication software identified by reviewers:

Mobile Access4.6
Meeting Management4.7
Real-Time Chat4.6
Access Controls/Permissions4.6
Calendar Management4.7
Task Management4.3

Pros and cons based on 17,470 verified reviews

75% of users rated Google Workspace 5 out of 5 stars, while 1% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 17,470 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Effective remote teamwork

Enhanced workflow efficiency

Accessible cloud storage

Seamless document sharing

Seamless app integration

Cons:

Dependence on internet

Inconsistent customer support

High costs and limitations

Complex account management

Challenging file management

See pros and cons details

Pricing

Starting price:$7 per user/per month|Free version:Not available|Free trial:Available

Prices may vary depending on the number of users and features.

Slack logo
4.7
(24K)
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User insights about the @mentions feature

Reviewers appreciate Slack's @mentions feature for its ability to ensure important messages reach the right people quickly. They find it easy to tag colleagues, which helps in managing large team communications and critical matters. Users report that @mentions increase visibility, send alerts, and minimize unnecessary notifications. They say this aspect is crucial for team collaboration, making it easier to track discussions and prioritize tasks. Some users note occasional issues with notifications, but overall, they find it reliable and effective for team communication.
“The @mentions feature allows you to tag someone on your team in a message, which notifies them on their smartphone app or desktop, should they have notifications enabled. Had this feature not been implemented, it would be difficult for an intended recipient to know that they are being mentioned in a conversation.”
Verified reviewer profile picture

Samuel K.

Consultant

“Mentions is the best feature this software have. We can directly mention any team member in the chat. So, he can quickly respond on that query where he get mentioned. It also help user not to recollect all the chat and reply only to those chat where he get mentioned.”
MS

Mahipal S.

Senior Software Engineer

Team Communication key features coverage

Slack offers 6 out of the 6 key features for Team Communication software identified by reviewers:

Mobile Access4.7
Meeting Management4.4
Real-Time Chat4.8
Access Controls/Permissions4.5
Calendar Management4.2
Task Management4.2

Pros and cons based on 24,035 verified reviews

72% of users rated Slack 5 out of 5 stars, while 1% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 24,035 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Effective remote communication

Efficient colleague communication

Enhanced team collaboration

Streamlined project management

Extensive integration options

Cons:

High resource consumption

Inconsistent notifications

Confusing thread management

Slack's pricing drawbacks

Messaging limitations

See pros and cons details

Pricing

Starting price:$8.75 per user/per month|Free version:Available|Free trial:Available

Prices may vary depending on the number of users and features.

Microsoft Teams logo
4.5
(10.9K)
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User insights about the @mentions feature

Reviewers highlight Microsoft Teams' @mentions feature for its effectiveness in grabbing attention and directing messages to specific individuals within group chats. They find it easy to use and helpful for ensuring important messages are seen and addressed promptly. Users appreciate the notifications and the ability to tag team members, although some mention that guests and externals may not always appear in searches. They also note occasional overuse of tagging groups, but overall, they find it beneficial for team communication.
“On the Chat or conversation, just type @ before their name and select from the menu that appears. The person that receives the mention will be notified, selecting it takes them directly to the point in the conversation.”
Verified reviewer profile picture

Fabiano M.

Project Manager

“This helps direct attention to specific team members within chats and channels by tagging them which ensures that important messages are seen and addressed promptly.”
Verified reviewer profile picture

Hind A.

Phd Researcher

Team Communication key features coverage

Microsoft Teams offers 6 out of the 6 key features for Team Communication software identified by reviewers:

Mobile Access4.4
Meeting Management4.5
Real-Time Chat4.7
Access Controls/Permissions4.3
Calendar Management4.5
Task Management4.2

Pros and cons based on 10,931 verified reviews

58% of users rated Microsoft Teams 5 out of 5 stars, while 2% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 10,931 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Remote work facilitation

Effective colleague communication

Enhanced team collaboration

Unified communication platform

Seamless office integration

Cons:

Resource-intensive performance

Inconsistent notifications

Inefficient search functionality

Complex file management

Call management limitations

See pros and cons details

Pricing

Starting price:$4 per user/per month|Free version:Available|Free trial:Available

Prices may vary depending on the number of users and features.

Other Top Rated Team Communication Software with @mentions in 2026

Slack logo
Category Leaders

A single place for team communication and workflows

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Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do

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Google Workspace logo

Collaboration application suite for teams

learn more
Google Workspace is a suite of applications from Google which offers a number of tools to communicate and collaborate with colleagues, store files, and manage data from all devices.

Read more about Google Workspace

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WhatsApp logo
Category Leaders

Real-time customer communications management software

learn more
WhatsApp is a customer communications management software that helps businesses of all sizes create product catalogs and respond to customers’ messages or queries in real-time. The software provides end-to-end encryption to secure chats, voice messages, images, audio/video calls, and more.

Read more about WhatsApp

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Trello logo

Visual collaboration tool for shared project perspectives

learn more
Trello is a project management tool that helps teams organize and manage their tasks. It caters to a range of industries and teams, from marketing to engineering. Trello's simple and intuitive interface makes it easy for any team to get started and stay on top of their work.

Read more about Trello

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Zoom Workplace logo

Zoom is an all-in-one collaboration platform

learn more
With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work. With Zoom Workplace, you can share your calendar availability, connect with your team, access your work phone on any device, and more.

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Jira logo

Project management and work tracking software

learn more
Jira is project tracking software that helps every team collaborate to plan, track, and release work by breaking down big ideas into achievable steps. Jira offers features like task organization, work alignment to goals, customizable workflows, and real-time data insights to optimize outcomes.

Read more about Jira

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Asana logo

Project tracking and workflow management platform

learn more
Asana is a team communication tool where you can connect all your work in one place and bring teams together, anywhere. From lists to boards, to calendars and gantt charts, organize work your way. Join millions of teams across 190 countries who use Asana to get more done.

Read more about Asana

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Microsoft Teams logo

Chat-based workspace in Office 365

learn more
Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.

Read more about Microsoft Teams

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Basecamp logo

Flexible project management and team communication tool

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Basecamp is a comprehensive project management software that helps teams stay organized and on track. Trusted by millions, Basecamp puts everything needed to get work done in one place, providing a structured way to manage projects, collaborate with clients, and communicate company-wide

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Connecteam logo
Category Leaders

Enhance employee management with the only all-in-one app

learn more
Everything you need to collaborate better: live group chat, one-on-one people-centric chat, directory for work contacts, immediate updates with or without comments and likes, employee feedback surveys, suggestion box, live polls, sharing of videos, GIFs, documents, images and more.

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monday.com logo

Project management software

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monday.com is the collaboration and communication software for teams to do more together. Easily collaborate with your team in one place.

Read more about monday.com

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ClickUp logo

Productivity platform for marketing agencies

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Many times comments require an action. That’s why ClickUp created Assigned Comments — create action items instantly and assign to others or yourself. Easily resolve or reassign comments directly in the comment itself. No searching, no confusion, no more lost comments.

Read more about ClickUp

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Webex Suite logo

One app for everything. And everyone.

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Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience.

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Airtable logo

AI-Powered, No-Code App Building Platform

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Airtable is the AI-powered app platform that unifies data, maximizes collaboration, and powers smarter workflows — no code required.

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Miro logo

Miro is a visual workspace for innovation

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Miro is the #1 collaborative whiteboard platform for teams of any size, trusted by over 100M users worldwide. Easily collaborate, ideate and centralize communication for all your cross-functional team work. Keep everybody in your team on the same page to get work done faster.

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Wrike logo

AI powered workflow management platform

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Improve team communication with trusted remote collaboration software from Wrike. Brainstorm and make decisions in real-time, eliminate silos with fully visible workloads, and consolidate all project information in the one, shared workspace.

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MeisterTask logo

Collaboration and task management software.

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A simple and secure task, project, and work management software with AI-powered documentation features. Perfect for teams of any size.

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Workplace from Meta logo

A simple and secure way to connect your organization.

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Avaza logo

All-in-one, client-focused project management for teams.

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Keep teams aligned with centralized discussions, real-time updates, and shared visibility across tasks and projects.

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Nifty logo

Project management, task tracking, & team collaboration hub.

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Nifty is a remote collaboration hub designed to manage projects, goals, communications, and teams all in one place. With Nifty, all over the place becomes all-in-one place. Every part of managing a project's lifecycle is here.

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Padlet logo

Creative tools for visual thinkers and learners.

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Bitrix24 logo

All in one business management workspace

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Lucidspark logo

Virtual whiteboard solution for team collaboration

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Lucidspark is a web-based whiteboard tool, designed to help teams collaborate on projects and share ideas. The collaborative platform provides users with an adaptable space to share ideas, create plans, collaborate on projects, organize tasks, and evaluate ideas.

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Microsoft Viva Engage logo

Enterprise Social Network (ESN) to connect and communicate

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Microsoft Viva Engage is a private enterprise social networking solution that enables employees to collaborate securely across time and distance. Microsoft Viva Engage provides a single, secure platform on which companies can share information, resources and business applications

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Superchat logo
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Superchat was established to give businesses an easy way to communicate with their customers. The comprehensive messaging suite provides the tools needed to create a unique customer experience.

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Key features for Team Communication software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Mobile Access: Reviewers value mobile access for its ability to keep team members connected and productive from any location, facilitating meetings, file sharing, and real-time updates. 91% of reviewers rated this feature as important or highly important.
  • Meeting Management: Reviewers appreciate meeting management features for their ability to schedule, organize, and conduct meetings efficiently, with tools for agenda setting, participant control, and integration with calendars. 91% of reviewers rated this feature as important or highly important.
  • Real-Time Chat: Reviewers highlight real-time chat for enabling instant communication and quick decision-making, with features like message notifications, group chats, and multimedia sharing enhancing collaboration. 91% of reviewers rated this feature as important or highly important.
  • Access Controls/Permissions: Reviewers emphasize the importance of access controls for maintaining data security and control over who can view or edit documents, ensuring sensitive information is protected. 90% of reviewers rated this feature as important or highly important.
  • Calendar Management: Reviewers find calendar management useful for scheduling and organizing events, setting reminders, and sharing calendars, which helps in managing time and coordinating with team members. 90% of reviewers rated this feature as important or highly important.
  • Task Management: Reviewers appreciate task management for its ability to assign, track, and prioritize tasks, ensuring clarity on responsibilities and deadlines, which enhances productivity and organization. 86% of reviewers rated this feature as important or highly important.