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RingCentral Video logo
4.4
375

Video conferencing software with screen sharing & team chat

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.4
    Features
    4.4
    Customer support
    4.3
Pros and Cons from RingCentral Video users   
avatar
avatar
avatar
+15
Very good features for the money and love to see how it keeps getting better with new features added and performance improving.
Here's the problem: Glip's email notifications can be delayed by up to an hour, which means I can't rely on them to alert me to a live conversation.
Janna was my technical support representative and she was excellent. She had a great attitude.
Every now and again, the software would randomly drop meetings and that can cause deals to fall through.
It's very reliable and while we were making a decision based on budget, we came to the realization that this is actually a very good piece of software.
Your participants must install a RingCentral Meetings client. Web participants have no features.
Good meeting platform with good functionalities and room for improvement.
Sometimes I think its hard to fix some of the bugs. It always ends up being fixed.
Overall, its easy to use, integrates w slack & Gmail so life is easy. The iphone app is great and recording web sessions is a nice feature as well.
I love the simplicity and lay out, video format is outstanding.
Integrates effectively with a ton of other apps. To me Gmail integration is a great plus.
Ease of Use - our team has found it to be more user friendly than zoom or other virtual meeting options. Desktop and mobile options for when you're on the go.
The quality is spot on and it makes it so easy and simple for me to connect and have meetings with other end users who are located all over the world.
It's been nice having the functionality of Zoom that beats everything else in the market.
Top Notch Product and Top Notch Customer Service.
RingCentral allows for online learning during the COVID-19 to be possible, which is something I appreciate.
It's really easy to use and I never experimented any problems during calls. We switched from another product.
Nice user interface, and fast performace. The smooth video and high resolutions sells itself as many others can't perform smoothly at higher resolutions.
Very good features for the money and love to see how it keeps getting better with new features added and performance improving.
Here's the problem: Glip's email notifications can be delayed by up to an hour, which means I can't rely on them to alert me to a live conversation.
Janna was my technical support representative and she was excellent. She had a great attitude.
Every now and again, the software would randomly drop meetings and that can cause deals to fall through.
It's very reliable and while we were making a decision based on budget, we came to the realization that this is actually a very good piece of software.
Your participants must install a RingCentral Meetings client. Web participants have no features.
Good meeting platform with good functionalities and room for improvement.
Sometimes I think its hard to fix some of the bugs. It always ends up being fixed.
Overall, its easy to use, integrates w slack & Gmail so life is easy. The iphone app is great and recording web sessions is a nice feature as well.
I love the simplicity and lay out, video format is outstanding.
Integrates effectively with a ton of other apps. To me Gmail integration is a great plus.
Ease of Use - our team has found it to be more user friendly than zoom or other virtual meeting options. Desktop and mobile options for when you're on the go.
The quality is spot on and it makes it so easy and simple for me to connect and have meetings with other end users who are located all over the world.
It's been nice having the functionality of Zoom that beats everything else in the market.
Top Notch Product and Top Notch Customer Service.
RingCentral allows for online learning during the COVID-19 to be possible, which is something I appreciate.
It's really easy to use and I never experimented any problems during calls. We switched from another product.
Nice user interface, and fast performace. The smooth video and high resolutions sells itself as many others can't perform smoothly at higher resolutions.
Very good features for the money and love to see how it keeps getting better with new features added and performance improving.
Here's the problem: Glip's email notifications can be delayed by up to an hour, which means I can't rely on them to alert me to a live conversation.
Janna was my technical support representative and she was excellent. She had a great attitude.
Every now and again, the software would randomly drop meetings and that can cause deals to fall through.
It's very reliable and while we were making a decision based on budget, we came to the realization that this is actually a very good piece of software.
Your participants must install a RingCentral Meetings client. Web participants have no features.
Good meeting platform with good functionalities and room for improvement.
Sometimes I think its hard to fix some of the bugs. It always ends up being fixed.
Overall, its easy to use, integrates w slack & Gmail so life is easy. The iphone app is great and recording web sessions is a nice feature as well.
I love the simplicity and lay out, video format is outstanding.
Integrates effectively with a ton of other apps. To me Gmail integration is a great plus.
Ease of Use - our team has found it to be more user friendly than zoom or other virtual meeting options. Desktop and mobile options for when you're on the go.
The quality is spot on and it makes it so easy and simple for me to connect and have meetings with other end users who are located all over the world.
It's been nice having the functionality of Zoom that beats everything else in the market.
Top Notch Product and Top Notch Customer Service.
RingCentral allows for online learning during the COVID-19 to be possible, which is something I appreciate.
It's really easy to use and I never experimented any problems during calls. We switched from another product.
Nice user interface, and fast performace. The smooth video and high resolutions sells itself as many others can't perform smoothly at higher resolutions.
Front logo
4.6
260

How 8,000+ companies streamline customer communication.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.2
    Ease of use
    4.5
    Features
    4.4
    Customer support
    4.4
Pros and Cons from Front users   
avatar
avatar
+15
It can be super helpful to better communication within your org and connecting other forms of communication like Facebook chat.
However, the number of times we experienced an outage was frustrating.
Support team really does an incredible job at providing super helpful information quickly and kindly. Their self-support documentation is also wonderful.
When you send a message there is a gap of 5 seconds to cancel it but once it has been sent there is no way to recall it.
There are so many features that are great for organizing your inbox. The organizational benefits allow you to be more efficient in your daily workflow.
I really did not listen to the sales rep, he warn me, literally said: if you ar going to use it only for the scheduling links features it will be an overkill.
It's super easy to use and perfect when working in team. It's basically impossible to miss any email with this software and super nice the way it looks like when using it on a daily basis.
When I try to use my Gmail now it causes a lot of bugs with moving/altering emails. This is rather annoying as I still need to use my standard email for internal emailing.
This software makes it easy to collaborate on emails, gives staff accountability, has fair audit features, and if you pay enough money, the ability to create additional roles is also pretty nice.
Our overall experience with Front has been extremely positive. Front provides a great interface and robust feature set that does exactly what it needs to do to get the job done.
I think my favorite thing about Front is the ability to collaborate with teammates on emails + share drafts. I also use the canned response feature A LOT, as well as the Snooze ability.
It has integration with Salesforce that allows our reps to interact seamlessly (for 90%+ of instances). We're very happy with the rule automation and workflow management.
Front is great categorizing and assigning inbound messages in an efficient manner. I especially love the tag feature.
I like the simplicity and intuitiveness of Front. One of my favorite little features is how you can create a new pre-written response directly from an email you're drafting up.
I also love the UI, to me it's much more clean and open in comparison to gmail, what we used before Front.
I love the ability to interact with all our support tools - phone, email, chat from intercom, while interacting with our full team (support team of 5).
Front is a fantastic tool for teams on a budget.
Used as a shared inbox for our customer success org and it solves so many problems. Shared inbox, Salesforce integration, and assigning tasks are some highlights.
It can be super helpful to better communication within your org and connecting other forms of communication like Facebook chat.
However, the number of times we experienced an outage was frustrating.
Support team really does an incredible job at providing super helpful information quickly and kindly. Their self-support documentation is also wonderful.
When you send a message there is a gap of 5 seconds to cancel it but once it has been sent there is no way to recall it.
There are so many features that are great for organizing your inbox. The organizational benefits allow you to be more efficient in your daily workflow.
I really did not listen to the sales rep, he warn me, literally said: if you ar going to use it only for the scheduling links features it will be an overkill.
It's super easy to use and perfect when working in team. It's basically impossible to miss any email with this software and super nice the way it looks like when using it on a daily basis.
When I try to use my Gmail now it causes a lot of bugs with moving/altering emails. This is rather annoying as I still need to use my standard email for internal emailing.
This software makes it easy to collaborate on emails, gives staff accountability, has fair audit features, and if you pay enough money, the ability to create additional roles is also pretty nice.
Our overall experience with Front has been extremely positive. Front provides a great interface and robust feature set that does exactly what it needs to do to get the job done.
I think my favorite thing about Front is the ability to collaborate with teammates on emails + share drafts. I also use the canned response feature A LOT, as well as the Snooze ability.
It has integration with Salesforce that allows our reps to interact seamlessly (for 90%+ of instances). We're very happy with the rule automation and workflow management.
Front is great categorizing and assigning inbound messages in an efficient manner. I especially love the tag feature.
I like the simplicity and intuitiveness of Front. One of my favorite little features is how you can create a new pre-written response directly from an email you're drafting up.
I also love the UI, to me it's much more clean and open in comparison to gmail, what we used before Front.
I love the ability to interact with all our support tools - phone, email, chat from intercom, while interacting with our full team (support team of 5).
Front is a fantastic tool for teams on a budget.
Used as a shared inbox for our customer success org and it solves so many problems. Shared inbox, Salesforce integration, and assigning tasks are some highlights.
It can be super helpful to better communication within your org and connecting other forms of communication like Facebook chat.
However, the number of times we experienced an outage was frustrating.
Support team really does an incredible job at providing super helpful information quickly and kindly. Their self-support documentation is also wonderful.
When you send a message there is a gap of 5 seconds to cancel it but once it has been sent there is no way to recall it.
There are so many features that are great for organizing your inbox. The organizational benefits allow you to be more efficient in your daily workflow.
I really did not listen to the sales rep, he warn me, literally said: if you ar going to use it only for the scheduling links features it will be an overkill.
It's super easy to use and perfect when working in team. It's basically impossible to miss any email with this software and super nice the way it looks like when using it on a daily basis.
When I try to use my Gmail now it causes a lot of bugs with moving/altering emails. This is rather annoying as I still need to use my standard email for internal emailing.
This software makes it easy to collaborate on emails, gives staff accountability, has fair audit features, and if you pay enough money, the ability to create additional roles is also pretty nice.
Our overall experience with Front has been extremely positive. Front provides a great interface and robust feature set that does exactly what it needs to do to get the job done.
I think my favorite thing about Front is the ability to collaborate with teammates on emails + share drafts. I also use the canned response feature A LOT, as well as the Snooze ability.
It has integration with Salesforce that allows our reps to interact seamlessly (for 90%+ of instances). We're very happy with the rule automation and workflow management.
Front is great categorizing and assigning inbound messages in an efficient manner. I especially love the tag feature.
I like the simplicity and intuitiveness of Front. One of my favorite little features is how you can create a new pre-written response directly from an email you're drafting up.
I also love the UI, to me it's much more clean and open in comparison to gmail, what we used before Front.
I love the ability to interact with all our support tools - phone, email, chat from intercom, while interacting with our full team (support team of 5).
Front is a fantastic tool for teams on a budget.
Used as a shared inbox for our customer success org and it solves so many problems. Shared inbox, Salesforce integration, and assigning tasks are some highlights.
Acquia DAM (Widen) logo
4.4
324

Digital asset management with service beyond compare

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.4
    Features
    4.4
    Customer support
    4.7