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Salesforce Platform Logo

Develop enterprise & customer-facing apps

Table of Contents

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Salesforce Platform - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Salesforce Platform overview

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Based on 392 verified user reviews

What is Salesforce Platform?

Salesforce Platform is a workflow management solution offering key features such as customizable fields and reporting/analytics, among others.

Who uses Salesforce Platform?

By industry, Salesforce Platform reviewers are most commonly professionals in computer software (18%). The most frequent use case cited by reviewers is workflow management (73%).

What do users say about Salesforce Platform pricing?

Some users say Salesforce Platform provides good value for nonprofits with free licenses and no hardware fees. Reviewers appreciate its features, but they find high licensing costs, paid add-ons, and expensive consultants reduce overall value for money.

What are the most popular integrations for Salesforce Platform?

The Salesforce Platform integration most frequently cited by reviewers is Slack, a team communication product rated 4.4 out of 5 for its integration with Salesforce Platform.

Starting price

25per user /
per month

Alternatives

with better value for money


Pros & Cons

Customer Marketing

Lead Tracking

Data Management

High and increasing costs

Salesforce Platform’s user interface

Ease of use rating:

Salesforce Platform pros, cons and reviews insights

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Verified reviewer profile picture

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(12)
3-4(175)
5(205)

What do users say about Salesforce Platform?

Salesforce Platform is a workflow management solution offering key features such as customizable fields and reporting/analytics, among others.

Select to learn more


Who uses Salesforce Platform?

Based on 392 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Information Technology and Services
Computer Software
Non-Profit Organization Management
Health, Wellness and Fitness
Others

Use cases

Workflow Management
Issue Tracking
Platform as a Service (PaaS)
Integration
Middleware

Salesforce Platform's key features

Most critical features, based on insights from Salesforce Platform users:

Reporting/Analytics
Access controls/permissions
Third-Party integrations
Collaboration tools
Alerts/Notifications
Document management
Drag & drop
Approval process control

All Salesforce Platform features

Features rating:

Access controls/permissions
Activity dashboard
Alerts/Notifications
API
Approval process control
Business process automation
Code development
Code editing
Collaboration tools
Compatibility testing
Configurable workflow
CRM
Customizable fields
Dashboard
Database support
Data management
Data modeling
Data security
Debugging
Deployment management
Document management
Drag & drop
ERP integration
ETL
For developers
For no-code development
Geolocation
Graphical user interface
Integrated development environment
Integrations management
Iteration management
Mobile development
No-Code
Performance management
Reporting/Analytics
Reporting & statistics
Software development
Source control
Task management
Task progress tracking
Third-Party integrations
Ticket management
User interface
Version control
Visual modeling
Web app development
Web/Mobile app development
Workflow configuration
Workflow management

Salesforce Platform alternatives

Salesforce Platform logo

Starting from

25

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Jira logo
visit website

Starting from

7.91

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
viaSocket logo

Starting from

30

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Zapier logo

Starting from

29.99

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Salesforce Platform pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Platform Starter

25

/user

Per month

Features included:

  • Access 10 Custom Objects
  • Appexchange
  • Customizable Reports
  • Identity for Employees
  • Lightning App Builder
  • Process Automation

Platform Plus

100

/user

Per month

Features included:

  • Access 110 Custom Objects
  • Appexchange
  • Customizable Reports
  • Identity for Employees
  • Lightning App Builder
  • Lightning Console
  • Process Automation

User opinions about Salesforce Platform price and value

Value for money rating:

To see what individual users think of Salesforce Platform's price and value, check out the review snippets below.

“It’s a robust, flexible system that can transform how teams manage customer relationships, automate processes, and analyze data. Once you get past the initial learning curve, it becomes an incredibly valuable tool that supports efficiency and growth”
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Dionne J.

Service Hub Representative

“From a marketing and communications perspective, Salesforce shines when it comes to data depth. When structured well, it enables meaningful insights into audiences, journeys, and long-term engagement that simpler tools just can’t provide.”
Verified reviewer profile picture

Gabriel K.

Senior Marketing and Communications Specialist

Salesforce Platform integrations (10)

Integrations rated by users

We looked at 392 user reviews to identify which products are mentioned as Salesforce Platform integrations and how users feel about them.

Slack logo
Slack

Integration rating: 4.7 (15)

Useful to get updates

AK

Aryan K.

CEO

Integration rating: 4.9 (10)

SalesLoft logo
SalesLoft

Integration rating: 4.7 (7)

Gmail logo
Gmail

Integration rating: 5.0 (6)

Docusign logo
Docusign

Integration rating: 4.8 (6)

Jira logo
Jira

Integration rating: 4.0 (5)

Salesforce Platform support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
FAQs/Forum
Phone Support
Knowledge Base

Training options

Webinars
In Person
Videos
Documentation
Live Online

Salesforce Platform FAQs

Q. What is Salesforce Platform used for?

Salesforce App Cloud lets users build enterprise apps quickly that help connect employees, engage customers, track performance, and integrate everything. App Cloud is a single, unified ecosystem of tools and services including Force, Heroku Enterprise, and Lightning that adds up to the fastest, easiest way to take the lead in the app revolution. Even build Android apps and iOS apps. Salesforce App Cloud offers an extensive feature set out of the box, which allows lines of business to develop enterprise apps without writing code. Visual tools allow administrators to build applications, create triggers and workflows, and manage the data architecture with a fully drag-and-drop interface. Best of all, applications built with Salesforce App Cloud are built once but run everywhere--on desktops, mobile phones, tablets, and even wearable devices. For custom solutions, Salesforce App Cloud allows developers to write code in any modern language, such as Node.js, PHP, Ruby, or Python (to name a few).

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