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appointlet

Online appointment scheduling solution

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(1)

appointlet Reviews

Overall rating

4.8

/5

90

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.05/10

Reviews by rating

Pros and cons

The team that created this software is super responsive and great to work with. They have a great idea and this is a fantastic scheduling tool.
Appointlet has clearly been focused on making every aspect of their service VERY USER FRIENDLY and CLEAN IN APPEARANCE.
I have used Appointlet for 2+ years and it's been a game changer. Easy to use and worth every penny - has made my days better structured, more efficient and increased sales by 20.
After the web developer added the button to my website I got an error that was putting off enquiries. I contacted my hoster and they said conflicting info to my developer.
My only gripe is that you can no longer send an automated email as a response to the initial provisional booking of a client. The first email goes out when you confirm the appointment.
Appointlet got me out from between a rock and a hard place.
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90 reviews

Recommended

VW
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Vanessa W.

Onboarding Manager

Computer Software, 1-10 employees

Review source

Overall Rating

Replaces Calendly

Reviewed 2 years ago

Transcript

Vanessa W.: Hi, I'm Vanessa. I'm an onboarding manager. I'm going to give Appointlet a five-star review....

KM
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Kayla M.

Administrative Assistant II

Higher Education, 10,001+ employees

Review source

Overall Rating

Great system

Reviewed a year ago

Transcript

Kayla: Hi, my name's Kayla. I'm an Administrative Assistant II. I give appointlet a four out of five....

AR
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Verified reviewer

Professional Training & Coaching, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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manage scheduling entirely from Google calendar!

Reviewed 4 years ago

I reviewed quite a few calendar services for my organization, and used several of them for a period of time. This was ultimately not one of the top contenders, as we value a level of customization that will allow us to tailor the service to our business rather than vice versa. However, if you want a ready-made scheduling service, this is a great choice.

Pros

Really love that my clients can book, cancel, and reschedule online, and I never have to leave Google calendar to manage all of it. Very intuitive. Good integrations (e.g. with Zapier). The customer support is excellent. Very affordable compared to some of the industry leaders such as Acuity.

Cons

Plenty of flexibility in settings, but definitely not as customizable as comparably priced services. Occasionally some data do not make it into Google calendar (such as phone number) and I have to go into appointlet to retrieve it.

WG
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Will G.

Environmental Services, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent service, great integration w/Zapier,

Reviewed 2 years ago
Pros

Appointlet scales extremely well to the needs and skills of organizations of all kinds. Need a basic online appointment system on your website? You can build that in a half hour with Appointlet with near-zero technical knowledge. Need a robust scheduling solution that plays nicely with your CRM and transactional email platform? You can build that with Appointlet, too (albeit not in a half hour, unfortunately!) It's...

Cons

The customization and formatting options for customer-facing emails and forms generated by Appointlet are somewhat lacking. This is fine for our purposes -- we had Appointlet disable all customer-facing emails and are using our own transactional email software for this (the Zapier functionality is quite robust!). Some CSS editing would be great. If you're an organization with a strict brand guide for...

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Rachel N.

Staffing and Recruiting, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Needs more work

Reviewed 2 years ago

The customer service was next to none! I really love supporting small companies.

Pros

The team that created this software is super responsive and great to work with. They have a great idea and this is a fantastic scheduling tool.

Cons

It doesn't have a enough features. There are other options that cost the same or less and have more integrations and more features.

TP
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Tejit P.

Fund-Raising, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Columbia Virtual Campus used Appointlet for BLM Fundraiser

Reviewed 3 years ago

Pros

Columbia Virtual Campus (CVC), a Columbia student organization, raised money for the BLM movement through a fundraiser in which 1-on-1 virtual tutoring and mentorship sessions were offered in exchange for a donation to an organization supporting the Black community. However, we needed a way to rapidly register tutors, schedule their appointments, and keep in touch with both tutors and a high volume...

Cons

None! We had a very positive experience.

AF
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Andrew F.

Financial Services, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I've been using the free version for years

Reviewed 2 years ago
Pros

Low cost and has many of the features as calendly. I don't feel like I'm getting an inferior product and my clients don't know the difference!

Cons

The reminder options could be more robust.

ML
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Melanie L.

Information Technology and Services, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Long-time user

Reviewed 2 years ago
Pros

We have been using Appointlet at my organization for over 5 years. It has been integral in creating a seamless scheduling process that is easy for customers to use, and easy for us to customize and control. We could not have grown as a business by continuing to manually schedule calls. Appointlet has been invaluable!

Cons

I would love to be able to implement tiered priority in the pooled availability option.

Vendor response

Hey Melanie, thanks for sharing your feedback! Fortunately, we do have a new feature in production that enables tiered priority as part of the pooled availability system. It sounds like that's the feature you're looking for, so we'll reach out directly to get you instructions on how to set it up!

CR
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Catherine R.

Health, Wellness and Fitness, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy for clients! Great value.

Reviewed 6 years ago

I've been using appointlet for years and love it! My clients can sign up in one click. It sends them and me confirmation emails. They are updated before their appointment--so they show up for first time appointments. I have the choice of charging them or not. I like first timers to sign up without being charged so it's an easy process, low commitment with good results. I've had loads of people say they chose me because they could sign up for an appointment without the back and forth of phone calls. Appointlet also works with my google calendar which means when I make an appointment the app won't book during that time.

Pros

how easy it is for clients to use it when they find me online. I've had lots of bookings where people loved being able to set up an appointment on the fly.

Cons

it would be nice to have a phone app for in office appointments that uploaded to appointlet

RB
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Robert Bradly H.

Performing Arts, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best booking page out there!

Reviewed a year ago

I have no problems with Appointlet so far, I am very satisfied. I just send the link to the people I want to meet with and they automatically understand and are able to book meetings with me. This lessens the hassle of looking for common availabilities with people.

Pros

Appointlet has been a lifesaver. I have been able to indicate my availabilities to my Appointlet page and my actors could simply book their rehearsal slots based on my availabilities. Appointlet also automatically converts the time from the country you are booking from, so my actors and I don't get confused with all of the time differences. I also love that I am able to integrate my Zoom application, and Appointlet automatically creates a zoom room so I do not have to manually create one. My favourite Appointlet feature is the calendar integration, I never have to worry about overlapping my meeting, classes, and rehearsals, because Appointlet takes note of my schedule and automatically adjusts my available times.

Cons

In the future, hopefully, each different booking page can have its meetings synced into different calendars as well. Right now I can only sync all my meetings into one calendar.

SS
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Sneza S.

Health, Wellness and Fitness, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Neat & Complete

Reviewed 2 years ago

Great support and very useful product. Very satisfying experience. :)

Pros

I simply LOVE the simplicity of Appointlet. It reminds me of a real notebook for appointments. I HIGHLY appreciate the way they have introduced me to the product and guided me how to use it during my free trial, so I got great results from using it even before I've subscribed for it. Then I've discovered other useful features: like being able to offer multiple choices (great presentation of different coaching packages) or redirecting clients back to the "Thank you" page on our website..

Cons

To be honest, I can't think of anything that I don't like. I have experience with other similar apps and I am glad we use Appointlet.

AR
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Verified reviewer

Staffing and Recruiting, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy Scheduling

Reviewed 3 years ago
Pros

The back and forth of scheduling is sometimes frustrating and laborious. However, with Appointlet, you can put it on the other person's shoulder to handle the scheduling. All you have to do is provide your availability. The person who receives your Appointlet invite selects the time and then it automatically gets put on your calendar. Brilliant!

Cons

No cons. It's great software that makes my life easier as a recruiter.

JP
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Jason P.

Legal Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Use this for your business!

Reviewed 2 years ago

Has been one of the better decisions our business has made - will recomment to everyone!

Pros

I have used Appointlet for 2+ years and it's been a game changer! Easy to use and worth every penny - has made my days better structured, more efficient and increased sales by 20%! Do yourself a favor and start using Appointlet!

Cons

I cannot think of any cons at the moment.

WN
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Wellington N.

Capital Markets, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Appointment Scheduling Software

Reviewed 3 years ago

I have been able to book appointments without having to call or send emails to my clients has helped me quite a lot and released more time to other things.

Pros

The software has helped me to allocate my time more efficiently.It is easy to use and customize to personal liking.The app syncs with my calendar and is able to pick up when i am available for meetings / appointments.

Cons

Sometimes the appointment confirmations go to spam and my clients are not able to take note of the scheduled appointments.

HB
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Hendrik B.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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A useful tool to make appointments for my hypnosis practice.

Reviewed 8 years ago

Appointlet is a really handy tool to help make appointments for a one man business like myself. While I see clients, Appointlet takes care of making new appointments through my website and most of the process from there onward is automated so it happens without much effort from my side. Even if a client were to phone me for an appointment, I still use Appointlet to make the appointment on behalf...

Pros

No pros were added to this review

Cons

No cons were added to this review

FC
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Fiona C.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Appointlet.com

Reviewed 8 years ago

I'm a life balance coach and needed an online booking system to take my 20min coaching enquiry calls. I signed up for appointlet.com about 2 weeks ago. They offer a 30 day trial. I've been absolutely over the moon with the service and how easy the dashboard is to use. I tried three booking systems and this one seems to be the most easy and efficient. After the web developer added the button to my website I got an error that was putting off enquiries. I contacted my hoster and they said conflicting info to my developer. I decided to send a screen shot to Appointlet and got the answer and support I needed in just a few hours and they fixed the redirect problem. Fantastic as I'm on the other side of the world. I highly recommend Appointlet to any start up or small business owner.

Pros

No pros were added to this review

Cons

No cons were added to this review

PW
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Pamela W.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Best Customer Service, Hands Down

Reviewed 8 years ago

So far, my use of Appointlet has been fairly limited due to a delay in site launch. However, when Rami (the CEO and co-founder) noticed that I hadn't had many appointments booked about 20 days into my month-long free trial, he reached out to see how he could help. When I mentioned that my site had yet to go live, he happily offered to extend my trial to get a good feel for how Appointlet really worked for my business. This all happened over the course of about 20 minutes in an email exchange. It was such a generous and good-natured act, and from what I've seen already the program is easy to use and understand - I really can't imagine not continuing to use Appointlet after my (extended) trial is complete!

Pros

No pros were added to this review

Cons

No cons were added to this review

EH
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Esa H.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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About appointlet

Reviewed 8 years ago

I'm a manual therapist and about one and half year ago I decided to get online booking for my services. After searching some time and trying out a couple of booking apps, I came across appointlet. Since then my business phone has been almost quiet. During over a year I've received maybe ten phone calls about time reservation. This has really made my customers much happier since they can check available time whenever and where-ever. I truly recommend appointlet to every business that needs a simple and easy to use online booking system.

Pros

No pros were added to this review

Cons

No cons were added to this review

RC
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Rick C.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Excellent tool bring simply scheduling to your customers

Reviewed 8 years ago

This tool has literally transformed my business by taking ALL of the headaches of coordinating my schedule, returning calls, negotiating times, manually adding to my calendar and hoping my customer remembers the appointment and putting it all online and automated this task for me and my customers. Offers a clean, simple, affordable and customizable tool for you and a 24 hour "scheduling assistant" for your customers. And the customer service has been stellar. Responsive and clear communication when any questions come up.

Pros

No pros were added to this review

Cons

No cons were added to this review

NH
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Noah H.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Flawless

Reviewed 8 years ago

From the very start, and to this day, Appointlet has been a seamless, intuitive, easy-to-use and easy-to-adapt system that has literally removed hours upon hours of wasted back-and-forth scheduling. In addition to allowing me to reallocate time to far more beneficial matters, I have literally been able to pack my schedule with calls and meetings, increasing our time efficiency by multiple orders of magnitude. Truly a gem of a product. Noah

Pros

No pros were added to this review

Cons

No cons were added to this review

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Nate K.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Outstanding

Reviewed 8 years ago

I love appointlet, I have my email signature as my personal booking address and with one click they can book a time for an appointment, it even translates my availability into local time for my international contacts. Easy to set up around your schedule, instantly marks as unavailable to others once a spot is booked, easy to adjust to new times/time zones. Even easier to use once set up.

Pros

No pros were added to this review

Cons

No cons were added to this review

EF
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Ella F.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Great tool which saves a lot of time in scheduling and stops your inbox from overflowing!

Reviewed 8 years ago

I use appointlet to schedule first round interviews with candidates. By sending one email the candidate can then see my availability and work around their schedule to set up a suitable time for a call. I have had very positive feedback from candidates about this tool and it saves me at least 2 emails per appointment which gives me more time to be doing my core job.

Pros

No pros were added to this review

Cons

No cons were added to this review

JM
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Jocelyn M.

Hospital & Health Care, 11-50 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great software for booking interviews!

Reviewed a year ago
Pros

I love that I can create the schedule, check my calendar for conflicts, send the link and let individuals choose the time that works best for them. It's easy to navigate and make changes too!

Cons

I've been using the free version but I'm sure there are more benefits to the paid version that would make me love it even more.

SN
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Santiago N.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Unbeatable Customer Support!

Reviewed 8 years ago

I've been using this Appointlet for nearly a year now and I love it! Any issues I've needed to addressed were handled by Rami and his staff almost immediately. I recommend any business owner searching for an online appointment-making solution to look no further. Appointlet is your answer :-).

Pros

No pros were added to this review

Cons

No cons were added to this review

DM
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Danielle M.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Managing my clients

Reviewed 8 years ago

I no longer double-book clients or have clients forget as many appointments since using Appointlet. The software automatically sends reminder emails and allows clients to book appointments anonymously without needing another freaking login or password.

Pros

No pros were added to this review

Cons

No cons were added to this review

JR
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Joshua R.

Review source

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  • Value for money
  • Ease of use
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Light and mobile-friendly!

Reviewed 6 years ago

I've been using appointlet for a few years now, and it is still my scheduler of choice. I've tried them all, too, but this one is the most reliable, and the easiest for clients to use. Thank you!

Pros

No pros were added to this review

Cons

No cons were added to this review

RP
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Robert P.

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Overall Rating
  • Value for money
  • Ease of use
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It is awesome

Reviewed 8 years ago

I looked at several before I settled on Appointlet what I like is my clients go directly to my site and don't have to search also it connects to my apple calendar. I love it

Pros

No pros were added to this review

Cons

No cons were added to this review