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Big Tickets Logo

All-in-one ticketing and event management software

Table of Contents

Big Tickets - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Big Tickets overview

What is Big Tickets?

Big Tickets is a full-featured event ticketing and management platform built for festivals, attractions, venues, and organizations that need flexible, reliable software to sell tickets, manage attendees, and analyze performance — all in one place.

Since 2003, Big Tickets has helped event professionals streamline ticket sales, simplify on-site operations, and grow their audience with integrated marketing and analytics tools. The platform supports a wide range of event types, including music festivals, beer & wine events, conferences, community fundraisers, and non-profit galas.

With Big Tickets, organizers can:

Create and manage events with customizable branding, ticket types, and pricing.

Offer mobile ticketing with Apple & Google Wallet integration for fast, secure entry.

Track sales performance in real time through interactive dashboards and visual reports.

Leverage built-in email marketing automation and social referral tools (FANalytics) to boost sales and measure campaign ROI.

Use on-site access control tools for efficient check-in and scanning at any scale.

Manage holds, waitlists, and presales with flexible inventory and scheduling options.

Export financial data, sales summaries, and demographic insights to simplify accounting and reporting.

Big Tickets integrates with popular tools like Google Analytics, Meta Pixel, Bandsintown, Twilio SendGrid, and Braintree Payments to give organizers end-to-end visibility into customer behavior and marketing performance.

Designed by marketers and event pros, Big Tickets combines enterprise-grade reliability with simple, transparent pricing. Whether you’re selling 500 tickets or 50,000, the platform scales to meet your needs — with no setup fees, long-term contracts, or hidden costs.

Key benefits of using Big Tickets

All-in-one event management: Create, promote, and track your events from a single dashboard.

Real-time analytics: Monitor sales, revenue, and marketing performance instantly.

Mobile ticketing & scanning: Streamline entry with iOS and Android scanning apps.

Marketing automation: Send targeted post-purchase and reminder emails to increase engagement.

Referral tracking (FANalytics): Identify top fans and influencers driving ticket sales.

Flexible pricing tools: Set up promotions, waitlists, and Buy X Get Y offers with ease.

Custom branded checkout: Keep your brand front and center during every transaction.

Seamless integrations: Connect Big Tickets with analytics, CRM, and marketing tools.

Transparent pricing: $1.49 + 2.5% + 3% per ticket, with no setup or monthly fees.

Starting price

Free

Alternatives

with better value for money

Big Tickets’s user interface

Ease of use rating:

Big Tickets reviews

Overall rating

4.9

/5

20

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.93/10
Rating distribution

5

4

3

2

1

18

2

0

0

0

Pros
“I like having a real person I can reach out to with questions. Also, having the team at the event to sell tickets on the door and check people in was amazing.”

Verified reviewer

Anonymity request

“We at Giving Kitchen love the relationship we have with Big Ticktes. Our contact, Customer Service has been extremely helpful whenever we want to host an event through the Big Tickets platform.”
KA

Kristie A.

Development & Partnerships Manager

“The website is intuitive and easy to use, and the ability to turn any phone into a ticket reader is awesome.”
Verified reviewer profile picture

Andrew R.

Assistant Director

Cons
“It's a little tricky to find the list of people who bought tickets and once I missed clicking to make the event public so it wasn't published for a few days.”
MG

Molly G.

Owner

“I think a few people were confused when the name changed but that's about it.”
Verified reviewer profile picture

Hannah B.

Account Executive

“I produce charity events for hospitals and cancer research facilities all over the country.”
Verified reviewer profile picture

Andrew R.

Assistant Director

Who uses Big Tickets?

Based on 20 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Events Services
Nonprofit Organization Management
Public Relations and Communications
Civic & Social Organization
Others

Use cases

- Not enough reviews
-
-
-
-
-

Big Tickets's key features

Most critical features, based on insights from Big Tickets users:

Ticket brokering
Third-Party integrations
Customizable branding
Attendance management
Social promotion
Email marketing

All Big Tickets features

Features rating:

Activity dashboard
API
Barcode/Ticket scanning
Billing & invoicing
Calendar management
Confirmations/Reminders
Cross selling functionality
Customer data management
Customizable forms
Customizable reports
Data import/export
Discount management
Drag & drop
Dynamic pricing
Event calendar
Event management
GDPR compliance
Kiosk ticketing
Mobile access
Mobile ticketing
Multi-Event
Online ticketing
Onsite ticketing
Point of sale (pos)
Print-at-Home
Promotions management
Real-Time notifications
Registration management
Reporting/Analytics
Reserved seating
Sales reports
Season tickets
Seating map
Surveys & feedback
Ticket reservations
Venue management
Wait list management
Website management

Big Tickets alternatives

Big Tickets logo

Starting from

Free

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Afton Tickets logo
visit website

Starting from

0.79

One-time payment

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
FareHarbor logo
visit website

Starting from

0.01

One-time payment

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
VenueSumo logo
visit website

Starting from

300

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Big Tickets pricing

Value for money rating:

Starting from

Free

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Big Tickets price and value

Value for money rating:

To see what individual users think of Big Tickets's price and value, check out the review snippets below.

“I like having a real person I can reach out to with questions. Also, having the team at the event to sell tickets on the door and check people in was amazing.”

Verified reviewer

Anonymity request

“We at Giving Kitchen love the relationship we have with Big Ticktes. Our contact, Customer Service has been extremely helpful whenever we want to host an event through the Big Tickets platform.”
KA

Kristie A.

Development & Partnerships Manager

Big Tickets support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support

Training options

Live Online
In Person
Documentation
Videos

Big Tickets FAQs

Q. What type of pricing plans does Big Tickets offer?

Big Tickets has the following pricing plans:
Pricing model: One Time License, Free
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Big Tickets?

Big Tickets has the following typical customers:
Small Business


Q. What languages does Big Tickets support?

Big Tickets supports the following languages:
English


Q. Does Big Tickets support mobile devices?

Big Tickets supports the following devices:
Android, iPad, iPhone


Q. Does Big Tickets offer an API?

Yes, Big Tickets has an API available for use.


Q. What other apps does Big Tickets integrate with?

Big Tickets integrates with the following applications:
authorize.net, PayPal, Google Analytics 360, Zapier, Square Payments, Stripe, Meta for Business, PayPal Enterprise Payments, AdRoll


Q. What level of support does Big Tickets offer?

Big Tickets offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

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