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Creatio CRM
4.8
(118)

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Boost marketing, sales and service performance!

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(38)

Creatio CRM Pricing, Features, Reviews and Alternatives

Creatio CRM product overview

Price starts from

25

/user

Per month

What is Creatio CRM?

Creatio is a global vendor of a no-code platform to automate workflows and CRM with a maximum degree of freedom. Creatio offering includes a no-code platform (Studio Creatio), CRM applications (Marketing, Sales, and Service), industry workflows for 20 verticals and marketplace add-ons.

Key benefits of using Creatio CRM

Out-of-the-box processes

Creatio applications include out-of-the-box that guide users through the most effective actions and make it easy to jump start using the system and bring industry best practices to their work.

A complete view of the customer journey

Creatio delivers end-to-end processes to manage the complete customer journey. Connecting the dots between marketing, sales and customer service allows companies to effectively manage every step of the customers’ interactions.

Engaging interface that users love

Creatio products have engaging user interface with a social look and feel, which makes working with the application easy and user adoption period.

Extensive integration capabilities

Creatio provides extensive integration capabilities (.Net tools, REST, SOAP, OData, open API), advanced identity and access management, and flexible organization structure management, all of which ensure swift integration of Creatio into the software ecosystem of any company.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
FAQs/Forum
Knowledge Base
Phone Support
Email/Help Desk
Chat

Training options

In Person
Documentation
Live Online
Videos
Webinars

Creatio CRM pricing information

Value for money

4.7

/5

118

Starting from

25

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Creatio CRM features

Functionality

4.7

/5

118

Total features

104

24 categories

Most valued features by users

Reporting/Analytics
Third-Party Integrations
Activity Dashboard
Alerts/Notifications
Reporting & Statistics
API
Data Import/Export
Mobile Access

Creatio CRM users reviews

Overall Rating

4.8

/5

118

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.25/10
Rating distribution

5

4

3

2

1

94

21

1

1

1

Pros
I can honestly say its been excellent - anything we ask for has been done in good time, reliable system, great staff.
Clean intuitive interfaces that eliminate a great deal of hassle from end-user education. Robust out of the box solutions for many standard business needs.
If you're looking for an easy-to-use and cost-effective CRM, this is a good one to try. Their process engine is a big advantage as well.
Cons
Before we were using 3 different programs to track the orders, to check products availability and manage cases and it was a real disaster.
We are in process of integration an ERP system with the bpm'online system with help of Partner of bpm'online so that no data was lost or missed out.
Didn't provide a modular pricing that we can adjust according to what we needs. Design features in marketing is limited.

Creatio CRM FAQs

Q. What type of pricing plans does Creatio CRM offer?

Creatio CRM has the following pricing plans:
Starting from: $25.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of Creatio CRM?

Creatio CRM has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Creatio CRM support?

Creatio CRM supports the following languages:
Bulgarian, Czech, Dutch, English, French, German, Hebrew, Indonesian, Italian, Polish, Portuguese, Russian, Spanish, Turkish, Ukrainian


Q. Does Creatio CRM support mobile devices?

Creatio CRM supports the following devices:
Android, iPad, iPhone


Q. Does Creatio CRM offer an API?

Yes, Creatio CRM has an API available for use.


Q. What other apps does Creatio CRM integrate with?

Creatio CRM integrates with the following applications:
Pentaho, Microsoft Outlook, Gmail, Brandwatch, Twitter/X, Avaya Experience Platform, Google Contacts, Asterisk, Tableau, Meta for Business, Google Calendar, Mailchimp, Microsoft Word, Microsoft Excel


Q. What level of support does Creatio CRM offer?

Creatio CRM offers the following support options:
24/7 (Live rep), FAQs/Forum, Knowledge Base, Phone Support, Email/Help Desk, Chat

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