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Checkfront Pricing, Features, Reviews and Alternatives

Checkfront product overview

Price starts from

42

Per month

Usage Based

What is Checkfront?

Checkfront is an online booking system which supports a number of features including:

Key benefits of using Checkfront

  • Centralize reservations and administration.
  • Accept bookings via the user's website.
  • Automate invoicing and payments.
  • Track and engage with customers.
  • Track partners and commissions.
  • Manage business anywhere with native mobile apps for iOS and Android.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    Phone Support
    24/7 (Live rep)
    Knowledge Base
    Email/Help Desk
    Chat

    Training options

    Live Online
    Videos
    In Person
    Documentation
    Webinars

    Checkfront pricing information

    Value for money

    4.4

    /5

    281

    Starting from

    42

    Per month

    Usage Based

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Checkfront features

    Functionality

    4.1

    /5

    281

    Total features

    97

    6 categories

    Most valued features by users

    Reporting/Analytics
    Reporting & Statistics
    API
    Third Party Integrations
    Activity Dashboard
    Alerts/Notifications
    Data Import/Export
    Email Marketing

    Functionality contenders

    Checkfront users reviews

    Overall Rating

    4.5

    /5

    281

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.48/10
    Rating distribution

    5

    4

    3

    2

    1

    177

    79

    17

    7

    1

    Pros
    The support has an amazing actitud and vibe. They are on top of things to help the user.

    MS

    Maru S.

    After years of use, my favorite thing about Checkfront is the helpful support team. They always provide detailed, competent and helpful answers.
    AvatarImg

    Mátyás G.

    Ease of use, very intuitive. I was nervous about the quality of the support after our free trial expired, but have found Checkfront staff to be very helpful and responsive to all of my questions.

    JS

    Janet S.

    Cons
    Extremely disenchanted with the service. TOTALLY UNACCEPTABLE TO BLOW CUSTOMERS OFF--how UNPROFESSIONAL.

    ND

    Nicole. D.

    Monthly cost is quite high- we are a very small business and no discounts available and packages unable to be tailored to our needs so we are paying for things we do not require.

    AC

    ANNABEL C.

    During covid, the hibernation plan means that your website goes offline.
    AvatarImg

    Souheil B.

    Overall rating contenders

    Overall Rating

    Easy to implement, great support

    Reviewed 2 years ago

    Transcript

    Michael: Hi, I'm Michael. I'm the owner of a tour operating company and I give Checkfront four out of...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Long-time user, and a happy one.

    Reviewed 3 months ago

    We are a sightseeing tour operator company and we have been using Checkfront late 2018. We have explored other options thoroughly and this is still the one we like the most after several years.

    Pros

    After years of use, my favorite thing about Checkfront is the helpful support team. They always provide detailed, competent and helpful answers.

    Cons

    Our only real issue is that they seem to be falling behind on channel integration (especially OTA's) compared to other reservation systems. But the functionality and usability of existing features is very good.

    Vendor response

    Thank you for taking the time to provide a review! I agree, our Support team really is outstanding :) Additionally, thank you for your feedback on our OTA's. We know that this is something our Product team is aware of and will be looking to improve once we strengthen our foundations further.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Absolutely love Checkfront

    Reviewed 3 months ago

    When we first started out we took reservations in a paper book....yes you read correctly, on paper...knowing there had to be a better way I researched different software to use. Since then we have been so happy with Checkfront. The support from their team has been amazing. From setting us up to answering my everyday questions, their team is always friendly and helpful. I highly recommend them to anyone.

    Pros

    We have been with check front for 7 years now and we love everything about it. It's simple to use, training new employees to use it is easy, the booking process just flows nicely so it makes sense. Customers also compliment us on how simple and straightforward it is to use. I also feel like they are there when I need them to help me out with any issues I'm having.

    Cons

    I would like to use the waivers section but it didn't quite work for our set up. There's a couple of little things that would be nice to be able to do with the calendar etc. I also which the app was a bit more useful. I usually always send suggestions in when I come across something that I think would be beneficial for everyone.

    Vendor response

    Thank you for such kind words! We too value having a small local team, much like you, Rebecca! Please keep sending in those suggestions! We truly do appreciate them :)

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Overall Poor, but with Some Plus Points

    Reviewed 3 years ago
    Pros

    Checkfront is fairly easy to use and offers you the possibility to set it up for a multitude of product types, such as transportation, restaurant reservations and experiences. The ability for customers to pay directly on an invoice with various payment methods is neat. For a small business, Checkfront does the job.

    Cons

    Reporting is poor and does not offer many customisation options. Not being able to assign a guide for an experience shows that this software lacks basic functionality. Employee scheduling in such an app is a must. It doesn't have to replace an employee scheduling software, but one should be able to directly assign an employee to an item on the schedule. The widgets on the dashboard didn't really provide...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Han sido un gran apoyo en nuestro crecimiento.

    Reviewed 4 months ago

    Wow! ya ha sido muchos años de uso, al principio es difícil decidir porque ello impacta directamente las posibles ventas de tu negocio, pero sin duda alguna hice la mejor elección y es muy adaptable, quizá el más adaptable para quién busca hacer un sitio web de turismo.

    Pros

    Que es muy intuitivo, fácil implementación y adecuación.

    Cons

    Si tuviera un punto débil sería que no es multimoneda, pero esto es un problema en todas las otras ofertas, es más un tema legal bancario que de ellos como desarrolladores de software, estaría genial tener precios en pesos, dólares o cualquier otra divisa sin tener una cuenta diferente por divisa.

    Showing original review in Spanish. See translation

    Vendor response

    Hi Joel, Thank you for your feedback! We appreciate it :) As for Multi-Currency, you are correct this is something that requires a lot of legal review and the right connections internationally with banking and taxes. However, we do have a way to display a different currency and charge in your system currency. Which is a step in that direction. If you would like to learn more about that feature, please reach out to our Support team, or our knowledge base.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Simple to use for our customers and has increased online sales

    Reviewed 3 months ago

    Great experience and great customer service. Very helpful when we need trouble shooting.

    Pros

    The interface is very easy to use and straight forward for our customers. This software has definitely increased and enhanced our online booking procedures.

    Cons

    The system is very robust and there is definitely a bit of a learning curve on the back end, but once you figure it out it's easier to use.

    Vendor response

    Hi Eugene! Thank you for your review! You are right, we are quite robust and definitely require a learning curve as you've mentioned! We have started to implement more in-app tutorials for new accounts to hopefully help with this in the future! All the best,

    Checkfront FAQs and common questions

    Q. What type of pricing plans does Checkfront offer?

    Checkfront has the following pricing plans:
    Starting from: $42.00/month
    Pricing model: Subscription
    Free Trial: Available | (No Credit Card required)


    Q. Who are the typical users of Checkfront?

    Checkfront has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Q. What languages does Checkfront support?

    Checkfront supports the following languages:
    French, Irish, Russian, Turkish, English, Chinese (Simplified), Norwegian (Bokmal), Danish, Spanish, Polish, German, Finnish, Italian, Thai, Portuguese, Arabic, Swedish, Dutch, Japanese


    Q. Does Checkfront support mobile devices?

    Checkfront supports the following devices:
    Android, iPad, iPhone


    Q. Does Checkfront offer an API?

    Yes, Checkfront has an API available for use.


    Q. What other apps does Checkfront integrate with?

    Checkfront integrates with the following applications:
    Authorize.Net, Constant Contact, Adyen, Drupal, PayPal, Google Analytics 360, RightSignature, Zoho CRM, Worldpay, QuickBooks Online Advanced, Gmail, Google Workspace, Google Drive, Square Point of Sale, WordPress, Stripe, Nutshell, Salesforce Sales Cloud, Squarespace, Slack, Google Ads, Vend, Meta for Business, 2Checkout, Quickbooks Online, Google Calendar, Mailchimp, Braintree, Twilio, Joomla, Google Maps, Xero


    Q. What level of support does Checkfront offer?

    Checkfront offers the following support options:
    FAQs/Forum, Phone Support, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat

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