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Typical customers
Platforms supported
Support options
Training options
Value for money
4.4
/5
281
Starting from
42
Per month
Usage Based
Value for money contenders
Functionality
4.1
/5
281
Total features
97
6 categories
Functionality contenders
Overall Rating
4.5
/5
281
Positive reviews
5
4
3
2
1
177
79
17
7
1
MS
Maru S.
Mátyás G.
JS
Janet S.
ND
Nicole. D.
AC
ANNABEL C.
Souheil B.
Overall rating contenders
Michael O.
President
Food & Beverages, 1-10 employees
Review source
Transcript
Michael: Hi, I'm Michael. I'm the owner of a tour operating company and I give Checkfront four out of...
Mátyás G.
Verified reviewer
Leisure, Travel & Tourism, 1-10 employees
Used daily for 2+ years
Review source
Share this review:
We are a sightseeing tour operator company and we have been using Checkfront late 2018. We have explored other options thoroughly and this is still the one we like the most after several years.
After years of use, my favorite thing about Checkfront is the helpful support team. They always provide detailed, competent and helpful answers.
Our only real issue is that they seem to be falling behind on channel integration (especially OTA's) compared to other reservation systems. But the functionality and usability of existing features is very good.
Thank you for taking the time to provide a review! I agree, our Support team really is outstanding :) Additionally, thank you for your feedback on our OTA's. We know that this is something our Product team is aware of and will be looking to improve once we strengthen our foundations further.
Rebecca H.
Leisure, Travel & Tourism, 1-10 employees
Used daily for 2+ years
Review source
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When we first started out we took reservations in a paper book....yes you read correctly, on paper...knowing there had to be a better way I researched different software to use. Since then we have been so happy with Checkfront. The support from their team has been amazing. From setting us up to answering my everyday questions, their team is always friendly and helpful. I highly recommend them to anyone.
We have been with check front for 7 years now and we love everything about it. It's simple to use, training new employees to use it is easy, the booking process just flows nicely so it makes sense. Customers also compliment us on how simple and straightforward it is to use. I also feel like they are there when I need them to help me out with any issues I'm having.
I would like to use the waivers section but it didn't quite work for our set up. There's a couple of little things that would be nice to be able to do with the calendar etc. I also which the app was a bit more useful. I usually always send suggestions in when I come across something that I think would be beneficial for everyone.
Thank you for such kind words! We too value having a small local team, much like you, Rebecca! Please keep sending in those suggestions! We truly do appreciate them :)
André H.
Hospitality, 51-200 employees
Used daily for 1-2 years
Review source
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Checkfront is fairly easy to use and offers you the possibility to set it up for a multitude of product types, such as transportation, restaurant reservations and experiences. The ability for customers to pay directly on an invoice with various payment methods is neat. For a small business, Checkfront does the job.
Reporting is poor and does not offer many customisation options. Not being able to assign a guide for an experience shows that this software lacks basic functionality. Employee scheduling in such an app is a must. It doesn't have to replace an employee scheduling software, but one should be able to directly assign an employee to an item on the schedule. The widgets on the dashboard didn't really provide...
Joel S.
Verified reviewer
Leisure, Travel & Tourism, 201-500 employees
Used daily for 2+ years
Review source
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Wow! ya ha sido muchos años de uso, al principio es difícil decidir porque ello impacta directamente las posibles ventas de tu negocio, pero sin duda alguna hice la mejor elección y es muy adaptable, quizá el más adaptable para quién busca hacer un sitio web de turismo.
Que es muy intuitivo, fácil implementación y adecuación.
Si tuviera un punto débil sería que no es multimoneda, pero esto es un problema en todas las otras ofertas, es más un tema legal bancario que de ellos como desarrolladores de software, estaría genial tener precios en pesos, dólares o cualquier otra divisa sin tener una cuenta diferente por divisa.
Showing original review in Spanish. See translation
Hi Joel, Thank you for your feedback! We appreciate it :) As for Multi-Currency, you are correct this is something that requires a lot of legal review and the right connections internationally with banking and taxes. However, we do have a way to display a different currency and charge in your system currency. Which is a step in that direction. If you would like to learn more about that feature, please reach out to our Support team, or our knowledge base.
Eugene U.
Recreational Facilities and Services, 11-50 employees
Used daily for 2+ years
Review source
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Great experience and great customer service. Very helpful when we need trouble shooting.
The interface is very easy to use and straight forward for our customers. This software has definitely increased and enhanced our online booking procedures.
The system is very robust and there is definitely a bit of a learning curve on the back end, but once you figure it out it's easier to use.
Hi Eugene! Thank you for your review! You are right, we are quite robust and definitely require a learning curve as you've mentioned! We have started to implement more in-app tutorials for new accounts to hopefully help with this in the future! All the best,
Q. What type of pricing plans does Checkfront offer?
Checkfront has the following pricing plans:
Starting from: $42.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
Q. Who are the typical users of Checkfront?
Checkfront has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Checkfront support?
Checkfront supports the following languages:
French, Irish, Russian, Turkish, English, Chinese (Simplified), Norwegian (Bokmal), Danish, Spanish, Polish, German, Finnish, Italian, Thai, Portuguese, Arabic, Swedish, Dutch, Japanese
Q. Does Checkfront support mobile devices?
Checkfront supports the following devices:
Android, iPad, iPhone
Q. Does Checkfront offer an API?
Yes, Checkfront has an API available for use.
Q. What other apps does Checkfront integrate with?
Checkfront integrates with the following applications:
Authorize.Net, Constant Contact, Adyen, Drupal, PayPal, Google Analytics 360, RightSignature, Zoho CRM, Worldpay, QuickBooks Online Advanced, Gmail, Google Workspace, Google Drive, Square Point of Sale, WordPress, Stripe, Nutshell, Salesforce Sales Cloud, Squarespace, Slack, Google Ads, Vend, Meta for Business, 2Checkout, Quickbooks Online, Google Calendar, Mailchimp, Braintree, Twilio, Joomla, Google Maps, Xero
Q. What level of support does Checkfront offer?
Checkfront offers the following support options:
FAQs/Forum, Phone Support, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat