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Checkfront Logo
Checkfront
4.5
(291)

Write a review

Online bookings for tours, activities & rentals

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(37)

Checkfront Pricing, Features, Reviews and Alternatives

Checkfront product overview

Price starts from

125

Per month

Flat Rate

What is Checkfront?

Checkfront is an online booking system which supports a number of features including:

Key benefits of using Checkfront

- Centralize reservations and administration.
- Accept bookings via the user's website.
- Automate invoicing and payments.
- Track and engage with customers.
- Track partners and commissions.
- Manage business anywhere with native mobile apps for iOS and Android.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Phone Support
24/7 (Live rep)
Email/Help Desk
Chat
Knowledge Base

Training options

In Person
Documentation
Webinars
Videos
Live Online

Checkfront pricing information

Value for money

4.4

/5

291

Starting from

125

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Checkfront features

Functionality

4.1

/5

291

Total features

98

8 categories

Most valued features by users

Reporting/Analytics
Reporting & Statistics
Third Party Integrations
Activity Dashboard
Alerts/Notifications
API
Data Import/Export
Mobile Access

Functionality contenders

Checkfront users reviews

Overall Rating

4.5

/5

291

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.47/10
Rating distribution

5

4

3

2

1

183

82

17

7

2

Pros
The support has an amazing actitud and vibe. They are on top of things to help the user.
After years of use, my favorite thing about Checkfront is the helpful support team. They always provide detailed, competent and helpful answers.
Ease of use, very intuitive. I was nervous about the quality of the support after our free trial expired, but have found Checkfront staff to be very helpful and responsive to all of my questions.
Cons
Extremely disenchanted with the service. TOTALLY UNACCEPTABLE TO BLOW CUSTOMERS OFF--how UNPROFESSIONAL.
Monthly cost is quite high- we are a very small business and no discounts available and packages unable to be tailored to our needs so we are paying for things we do not require.
During covid, the hibernation plan means that your website goes offline.

Overall rating contenders

MO
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Michael O.

President

Food & Beverages, 1-10 employees

Review source

Overall Rating

Easy to implement, great support

Reviewed 3 years ago

Transcript

Michael: Hi, I'm Michael. I'm the owner of a tour operating company and I give Checkfront four out of...

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Paula B.

Hospitality, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great decision to choose Checkfront for bookings

Reviewed 3 years ago

Hotel bookings Booking for trips

Pros

Can do everything you can imagine. Ideal solution for complex booking questions.

Cons

Nothing I can think of. I do not like to mention cons. They were hard to make a great product with top service.

Vendor response

Hey Paula, thanks for your feedback! We're glad you're happy using Checkfront's many features and that it is the ideal booking software for your business. If you should ever need anything, we're here to help! Once again, thanks for choosing Checkfront :)

RH
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Richard H.

Leisure, Travel & Tourism, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Comprehensive system with good support

Reviewed 2 years ago

I have been very impressed that Checkfront has been able to manage all aspects of our reservation system (online booking, calendar, inventory, waiver forms and integration with our POS). We were able to switch from a paper/whiteboard whiteboard model to completely digital this year thanks to our Checkfront implementation and it has been a game changer. Support has been very good and makes all the difference with configuration questions and minor system issues.

Pros

I have an IT background and was able to install and configure this system mostly on my own. I needed help with a few more complex configuration questions but pretty impressive that a system this sophisticated can be setup by the end user. It is very flexible and powerful but this also means that setup can get quite involved.

Cons

Reporting is a weakness with no custom reporting options. Ongoing development of the product is slow and currently with no transparency on the roadmap. They have promised to share more info on this though.

ST
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Sue T.

Hospitality, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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FRUSTRATING !!

Reviewed 6 years ago

It was a good system to get me started in my business but it doesn't offer me the flexibility i need. It was easy to set up. Easy to navigate.

Pros

A relatively simple system to use and easy to navigate. The layout is good on the calendar pager and the reports offer valuable information.

Cons

I find the system very inflexible to my needs, eg. Can not offer Room only and Rooms with breakfast from the same inventory stock. There are no error messages when you are clearly not setting things up correctly. Eg, Setting up an event, you have to go to the help page all the time to ensure you are doing it right. Pop ups with helpful tips would be better & time saving. Item Event Rules/rule sets...

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Ferdi FJ L.

Leisure, Travel & Tourism, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Best and quick to reply!

Reviewed 5 years ago

I've been using Checkfront since day 1 and also have been one of the first companies that support their tour operator applications. I think it is now almost 11 years.. What can I say, just 'simply the best! I've met the team at a conference/travel technology event once and it just shows that this company is built and run by people - real people with a passion to make it easier for anyone to run their business without worrying about the technical details. Keep it up Team Checkfront!

Pros

It's got it all.. from booking setup to distribution channels.

Cons

Not easy to integrate and display various currencies. Or take payments in different currencies, but hey - they are working on that. Also not easy to hide certain products from the public and only allow access with an URL for special events or products that may only be viewed by some customers. Resource management feature is not live yet, but it sounds like this will be a complete game-changer; making it possible to manage all guides, transport, the hiring of equipment and even activities and accommodation required for trips and tours.

GK
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Greg K.

Hospitality, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

If you are in between while choosing, choose it.

Reviewed 7 months ago
Pros

This app is a must have for any property owner or business owner. It is a great way to manage your business and you can be notified instantly when there is an event that you need to be aware of. This is an amazing hotel management app and can be used anywhere in the world.

Cons

Sometimes I have minor connection problems but I think it has nothing to do with the tool. I'm not sure there is a problem, I can say that it works in general without any problems.

Checkfront FAQs

Q. What type of pricing plans does Checkfront offer?

Checkfront has the following pricing plans:
Starting from: $125.00/month
Pricing model: Free, Subscription


Q. Who are the typical users of Checkfront?

Checkfront has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does Checkfront support?

Checkfront supports the following languages:
French, Irish, Russian, Turkish, English, Chinese (Simplified), Norwegian (Bokmal), Danish, Spanish, Polish, German, Finnish, Italian, Thai, Portuguese, Arabic, Swedish, Dutch, Japanese

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Q. Does Checkfront support mobile devices?

Checkfront supports the following devices:
Android, iPad, iPhone

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Q. Does Checkfront offer an API?

Yes, Checkfront has an API available for use.

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Q. What other apps does Checkfront integrate with?

Checkfront integrates with the following applications:
Authorize.Net, Constant Contact, Adyen, Drupal, PayPal, Google Analytics 360, RightSignature, Zoho CRM, Worldpay, QuickBooks Online Advanced, Gmail, Google Workspace, Google Drive, Square Point of Sale, WordPress, Stripe, Nutshell, Salesforce Sales Cloud, Squarespace, Slack, Google Ads, Vend, Meta for Business, 2Checkout, Quickbooks Online, Google Calendar, Mailchimp, Braintree, Twilio, Joomla, Google Maps, Xero

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Q. What level of support does Checkfront offer?

Checkfront offers the following support options:
FAQs/Forum, Phone Support, 24/7 (Live rep), Email/Help Desk, Chat, Knowledge Base

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