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DataOrb Logo

AI-enabled multichannel customer experience platform

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DataOrb - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: July 2022

DataOrb overview

What is DataOrb?

DataOrb helps businesses collect a 360-degree pulse over the voice of their customers and understand trending issues, inquiries, and compliments across channels. Users can identify friction points in customer journeys, pinpoint what went wrong in the customer journey, and turn insights into actionable playbooks.

Managers can collaborate across product, customer experience, and customer support teams to implement action playbooks for service excellence.

Key benefits of using DataOrb



Starting price


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DataOrb’s user interface

Ease of use rating:

DataOrb reviews

Overall rating

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Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.00/10
Rating distribution

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2

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DataOrb's features

API
Customer journey mapping
Customer segmentation
Dashboard
Data visualization
Email management
Engagement tracking
Feedback management
Multi-Channel communication
Multi-Channel data collection
Reporting/Analytics
Sentiment analysis
Surveys & feedback
Text analysis
Visual analytics

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DataOrb integrations (8)

DataOrb support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support

DataOrb FAQs

Q. Who are the typical users of DataOrb?

DataOrb has the following typical customers:
Small Business

These products have better value for money


Q. What languages does DataOrb support?

DataOrb supports the following languages:
English


Q. Does DataOrb offer an API?

Yes, DataOrb has an API available for use.


Q. What level of support does DataOrb offer?

DataOrb offers the following support options:
Email/Help Desk, Phone Support

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