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eBanqo Logo

Customer engagement platform with automation

Table of Contents

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Is this product right for your business?

Find out with a

eBanqo - 2026 Pricing, Features, Reviews & Alternatives

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eBanqo overview

What is eBanqo?

eBanqo is a customer engagement platform that helps businesses extend their services and offer support on social and messaging channels.

It enables organizations to offer live chat support on various messaging channels using a centralized dashboard. eBanqo automates workflows, which lets customers buy products or services from their preferred messaging channel. The system also automates the issue resolution process, allowing customers to resolve issues themselves.

It includes push notifications for businesses to broadcast messages, alerts, and notifications from eBanqo Messenger to their customers' preferred messaging channel. The platform facilitates integration with several third-party tools.

Key benefits of using eBanqo

Higher revenues as businesses have multiple channels to sell and offer their products/services on

Improved response time as an AI chatbot provides answers to questions 24/7

Better agent productivity as messages from all channels are aggregated and responded to from one dashboard

Improved resolution time as automation of workflows enable customers to resolve issues on their own from different channels without speaking to a support agent.

Starting price

10flat rate /
per month

Alternatives

with better value for money

eBanqo’s user interface

Ease of use rating:

eBanqo reviews

Overall rating

4.2

/5

22

Positive reviews

86

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.27/10
Rating distribution

5

4

3

2

1

7

12

3

0

0

Pros
“It's been a great experience, it has also helped to improve our customer's experience and increased customer satisfaction.”
AO

Adetola O.

Customer Experience Analyst

“Ebanqo is a great customer conversational tool for your business. Its dashboard helps me to see customer conversations, create and track push notifications, analyse the messages with my customers.”
PE

Princewill E.

Marketing

“Ease of use and pricing is perfect for the business. I could practically expand my team with no additional cost per user.”
EE

Emmanuel E.

Head, Customer Experience & Marketing

Cons
“The frequent updates and error responses that come after.”
TS

Timilehin S.

Customer Experience Representative

“The Mobile App closes each time a chat has been ended and then I will need reopen it which takes a few moments. This is inconvenient when we are busy and dealing with several chats at one time.”
KC

Kristanya C.

Contact Centre Manager

“Its consumes much network, and also makes the platform slow and drags alot.”
OA

Oluwafisayo A.

Customer experience

Who uses eBanqo?

Based on 22 verified user reviews.

Company size

Enterprises

Small Businesses

Midsize Businesses

Top industries

Financial Services
Information Technology and Services
Telecommunications
Computer Software
Others

Use cases

Customer Communications Management
Customer Service
Customer Success
Customer Support

eBanqo's key features

Most critical features, based on insights from eBanqo users:

Customer database
Customer history
Knowledge base management
Third-Party integrations
Social media integration
Chat/Messaging

All eBanqo features

Features rating:

Reporting & statistics
Personalization
Alerts/Notifications
Customizable branding
Autoresponders
Activity dashboard
Activity tracking
Web notifications
SMS notifications
Reporting/Analytics
Real-time consumer-facing chat
Multi-Channel communication
Mobile app
Live chat
Dashboard
API
Customer engagement
CRM
Communication management
Chatbot
App notifications
Automated routing

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eBanqo pricing

Value for money rating:

Starting from

10

Per month

Flat Rate

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about eBanqo price and value

Value for money rating:

To see what individual users think of eBanqo's price and value, check out the review snippets below.

“It's been a great experience, it has also helped to improve our customer's experience and increased customer satisfaction.”
AO

Adetola O.

Customer Experience Analyst

“Ebanqo is a great customer conversational tool for your business. Its dashboard helps me to see customer conversations, create and track push notifications, analyse the messages with my customers.”
PE

Princewill E.

Marketing

eBanqo support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Knowledge Base
Chat

Training options

Live Online
Videos

eBanqo FAQs

Q. What type of pricing plans does eBanqo offer?

eBanqo has the following pricing plans:
Starting from: $10.00/month
Pricing model: Free, Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of eBanqo?

eBanqo has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does eBanqo support?

eBanqo supports the following languages:
English


Q. Does eBanqo support mobile devices?

eBanqo supports the following devices:
Android, iPhone


Q. Does eBanqo offer an API?

No, eBanqo does not have an API available.


Q. What level of support does eBanqo offer?

eBanqo offers the following support options:
FAQs/Forum, Knowledge Base, Chat

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