eBanqo Alternatives &amp; Competitors

(3.6K)

Top features

Customer Complaint Tracking
5.0
Audit Trail
5.0
Real Time Data
5.0

eBanqo user ratings

Functionality

Top features

Multi-Channel Communication
4.3
Third Party Integrations
4.2
Activity Dashboard
4.2

Pricing

Starting from

$49/month

Value for money

4.2

0.1

4.1

What users say about Zendesk Suite's value for money

I love that its very user friendly to use ad easy to manage tasks. I love the interface make it easy to get tickets handled and provide the best customer service for my job.

SB

Sophia B.

This was a much appreciated improvement. A great feature is that you can integrated with the big social media platforms like Twitter and Facebook to allow CC to responde quite quickly.

LR

Laura R.

Categories in common

Features

Total

15

63

19

features in common

15

features in common

Tiledesk user ratings

Functionality

(152)

Top features

Lead Qualification
5.0
Real Time Analytics
5.0
Human Handover
5.0

eBanqo user ratings

Functionality

Top features

Multi-Channel Communication
4.3
Third Party Integrations
4.2
Activity Dashboard
4.2

Pricing

Starting from

€25/month

Value for money

4.6

0.5

4.1

What users say about Tiledesk's value for money

The only thing I dislike about Tiledesk is the lag that can occur when using it. This can be frustrating when trying to get work done in a timely manner.

KR

Kushal R.

It really helps to keep our customers engaged and provides a great way to get help when needed. The help desk feature is also great.

KR

Kushal R.

Categories in common

Features

Total

19

177

19

features in common

19

features in common

LiveAgent user ratings

Functionality

(1.3K)

Top features

Inbox Management
5.0
Chat/Messaging
5.0
Computer Telephony Integration
5.0

eBanqo user ratings

Functionality

Top features

Multi-Channel Communication
4.3
Third Party Integrations
4.2
Activity Dashboard
4.2

Pricing

Starting from

$9/month

Value for money

4.7

0.6

4.1

What users say about LiveAgent's value for money

It's a powerful, elegant and quite complete helpdesk/live chat/ticket handling solution. It has a very complete free tier and powerful (if expensive for us) premium features.

RP

Rafael P.

Okay, but the UX is atrocious. Out of all the other helpdesk solutions I have used, LiveAgent is by far the most frustrating to set up and navigate.

Matthew J.

Categories in common

Features

Total

19

161

19

features in common

19

features in common

Zoho Desk user ratings

Functionality

4.5

(2K)

Top features

SSL Security
5.0
Workflow Configuration
5.0
Appointment Management
5.0

eBanqo user ratings

Functionality

Top features

Multi-Channel Communication
4.3
Third Party Integrations
4.2
Activity Dashboard
4.2

Pricing

Starting from

$14/month

Value for money

4.5

0.4

4.1

What users say about Zoho Desk's value for money

Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy.

Kassy C.

Zoho Desk is a great addition to the Zoho Suite of products. We appreciate the great value offers in the entire suite.

KB

Keith B.

Categories in common

Features

Total

19

175

19

features in common

19

features in common

Intercom user ratings

Functionality

(962)

Top features

Message Personalization
5.0
Lead Verification/Validation
5.0
Interaction Tracking
5.0

eBanqo user ratings

Functionality

Top features

Multi-Channel Communication
4.3
Third Party Integrations
4.2
Activity Dashboard
4.2

Pricing

Starting from

$74/month

Value for money

4.0

0.1

4.1

What users say about Intercom's value for money

Embedded chats with history are quite nice, it has both the messages and notes left by the supporting team members to each other. Chat itself works quite good and overall thing of a good quality.

Aleksandr S.

Intercom is overall a really good, professional product. They have great quality of support, good training material, and they still keep releasing.

Anna K.

Categories in common

Features

Total

13

63

19

features in common

13

features in common

Tidio user ratings

Functionality

(402)

Top features

Real-time Conversations
5.0
One-to-One Messaging
5.0
Contextual Guidance
5.0

eBanqo user ratings

Functionality

Top features

Multi-Channel Communication
4.3
Third Party Integrations
4.2
Activity Dashboard
4.2

Pricing

Starting from

$15.83/month

Value for money

4.6

0.5

4.1

What users say about Tidio's value for money

We feel like having a live chat has given us a competitive edge in our market and our customer response has been wonderful. The interface is easy to use and the technical support has been excellent.

NY

Nick Y.

So far, really good experience - contacted customer support and they were friendly and helpful.

CC

Chris C.

Categories in common

Features

Total

10

37

19

features in common

10

features in common

inConcert Contact Center user ratings

Functionality

(8)

Top features

Real-time Consumer-facing Chat
5.0
Multi-Channel Communication
5.0
IVR/Voice Recognition
5.0

eBanqo user ratings

Functionality

Top features

Multi-Channel Communication
4.3
Third Party Integrations
4.2
Activity Dashboard
4.2

Categories in common

Features

Total

17

108

19

features in common

17

features in common

Quiq Messaging user ratings

Functionality

4.3

(36)

Unique features

Canned Responses
N/A
Drag & Drop
N/A
Customer Service Analytics
N/A

eBanqo user ratings

Functionality

Top features

Multi-Channel Communication
4.3
Third Party Integrations
4.2
Activity Dashboard
4.2

Pricing

Starting from

$6,000/month

Value for money

4.5

0.4

4.1

What users say about Quiq Messaging's value for money

I feel like they are genuinely concerned about my success and will do anything possible to help me be successful.

TJ

Todd J.

This is a great company with wonderful customer service and people that really care about their clients.

TJ

Todd J.

Categories in common

Features

Total

3

12

19

features in common

3

features in common

TeamSupport Messaging & Live Chat user ratings

Functionality

(108)

Top features

Proactive Chat
5.0
Customer Experience Management
4.7
Transcripts/Chat History
4.3

eBanqo user ratings

Functionality

Top features

Multi-Channel Communication
4.3
Third Party Integrations
4.2
Activity Dashboard
4.2

Pricing

Value for money

4.4

0.3

4.1

What users say about TeamSupport Messaging & Live Chat's value for money

Overall, it has increased effectiveness of my team and made it easier on the customers, so I am very happy we engaged this software.

CT

Christine T.

We have a small team here, and we really didn't need a huge amount of features. We wanted something simple and cost effective an Snap engage has been the PERFECT solution.

kd

kaylee d.

Categories in common

Features

Total

18

99

19

features in common

18

features in common

Froged user ratings

Functionality

(56)

Top features

Multi-Channel Communication
5.0
Live Chat
5.0
Third Party Integrations
5.0

eBanqo user ratings

Functionality

Top features

Multi-Channel Communication
4.3
Third Party Integrations
4.2
Activity Dashboard
4.2

Pricing

Starting from

€79/month

Value for money

4.7

0.6

4.1

What users say about Froged's value for money

The experience so far is great. They are constantly improving the tools and have great support.

JD

Josías D.

I love the user interface, the ability to see live users and be able to chat with them too. I love the overall feel and support is also amazing.

Timothy M.

Categories in common

Features

Total

14

96

19

features in common

14

features in common

Môveo.AI user ratings

Functionality

5.0

(9)

Top features

Chatbot
5.0
Live Chat
5.0
Customer Support
5.0

eBanqo user ratings

Functionality

Top features

Multi-Channel Communication
4.3
Third Party Integrations
4.2
Activity Dashboard
4.2

Categories in common

Features

Total

17

70

19

features in common

17

features in common

Userlike user ratings

Functionality

4.5

(641)

Top features

Website Visitor Tracking
5.0
Virtual Assistant
5.0
Transfers/Routing
5.0

eBanqo user ratings

Functionality

Top features

Multi-Channel Communication
4.3
Third Party Integrations
4.2
Activity Dashboard
4.2

Pricing

Starting from

$100/month

Value for money

4.4

0.3

4.1

What users say about Userlike's value for money

Great design; Great scalability; Easy integration; Great customer support; Many features and functionalities.

JT

Jose T.

Works, does what it should, integrations like Slack or Pipedrive are still far from being awesome.

Christoph H.

Categories in common

Features

Total

16

137

19

features in common

16

features in common

Sprinklr user ratings

Functionality

4.3

(76)

Top features

Social Media Integration
5.0
Third Party Integrations
5.0
Tagging
5.0

eBanqo user ratings

Functionality

Top features

Multi-Channel Communication
4.3
Third Party Integrations
4.2
Activity Dashboard
4.2

Pricing

Value for money

4.0

0.1

4.1

What users say about Sprinklr's value for money

Management team and customer service is outstanding. As they build their product, you can genuinely tell they want to succeed.

DH

Daniel H.

We have been very happy with our Sprinklr partnership - if your company has the budget to support the (expensive) tool, then I think it is definitely worth it.

AR

Verified reviewer

Categories in common

Features

Total

19

200

19

features in common

19

features in common

Front user ratings

Functionality

(251)

Top features

Collaboration Tools
5.0
Contact Database
5.0
Chat/Messaging
5.0

eBanqo user ratings

Functionality

Top features

Multi-Channel Communication
4.3
Third Party Integrations
4.2
Activity Dashboard
4.2

Pricing

Starting from

$19/month

Value for money

4.1

What users say about Front's value for money

It can be super helpful to better communication within your org and connecting other forms of communication like Facebook chat.

AR

Verified reviewer

Support team really does an incredible job at providing super helpful information quickly and kindly. Their self-support documentation is also wonderful.

NB

Nick B.

Categories in common

Features

Total

17

56

19

features in common

17

features in common

Clickatell user ratings

Functionality

(15)

Top features

Workflow Management
5.0
Multi-Channel Communication
5.0
SMS Messaging
5.0

eBanqo user ratings

Functionality

Top features

Multi-Channel Communication
4.3
Third Party Integrations
4.2
Activity Dashboard
4.2

Pricing

Value for money

4.1

What users say about Clickatell's value for money

Clickatell is a great value for our customers. Their customer service is wonderful and they are great about keeping us updated with any new changes.

ER

Erin R.

There are a small number of failed messages; there is limited detail about the reasons for this.

NG

Nigel G.

Categories in common

Features

Total

19

189

19

features in common

19

features in common

User.com user ratings

Functionality

(36)

Top features

Lead Management
5.0
Calendar/Reminder System
5.0
Email Marketing
5.0

eBanqo user ratings

Functionality

Top features

Multi-Channel Communication
4.3
Third Party Integrations
4.2
Activity Dashboard
4.2

Pricing

Value for money

4.6

0.5

4.1

What users say about User.com's value for money

I can definitely recommend this to any sales/marketing/customer success teams - user.com is safe, gdpr compliant, affordable and easy to learn and to use.

Izabela H.

I really liked how fresh and inviting their design is. Their onboarding experience is very nice and set you up to start taking advantage of the platform rather quickly.

AR

Verified reviewer

Categories in common

Features

Total

18

76

19

features in common

18

features in common

Gnatta user ratings

Functionality

4.0

(3)

Top features

Transcripts/Chat History
5.0
Queue Management
5.0
Workflow Management
5.0

eBanqo user ratings

Functionality

Top features

Multi-Channel Communication
4.3
Third Party Integrations
4.2
Activity Dashboard
4.2

Categories in common

Features

Total

12

17

19

features in common

12

features in common

Ticker user ratings

Functionality

(9)

Top features

Social Media Integration
5.0
Customer History
5.0
CRM
5.0

eBanqo user ratings

Functionality

Top features

Multi-Channel Communication
4.3
Third Party Integrations
4.2
Activity Dashboard
4.2

Categories in common

Features

Total

17

110

19

features in common

17

features in common

TeamSupport user ratings

Functionality

4.3

(832)

Top features

Support Ticket Tracking
5.0
Real-time Consumer-facing Chat
5.0
Incident Management
5.0

eBanqo user ratings

Functionality

Top features

Multi-Channel Communication
4.3
Third Party Integrations
4.2
Activity Dashboard
4.2

Pricing

Starting from

$49/month

Value for money

4.4

0.3

4.1

What users say about TeamSupport's value for money

Very impressed with Customer Support, who were very responsive and obviously knew the product. As I work in Support, I appreciate this.

LA

Linda A.

It's robust, has more features than almost anything in it's class, and the support team behind it is super friendly, and helpful. And they're based in Texas.

AH

Atlee H.

Categories in common

Features

Total

18

136

19

features in common

18

features in common

charles user ratings

Functionality

5.0

(2)

Unique features

Customer Support
5.0
Chatbot
5.0
Real Time Analytics
N/A

eBanqo user ratings

Functionality

Top features

Multi-Channel Communication
4.3
Third Party Integrations
4.2
Activity Dashboard
4.2

Categories in common

Features

Total

19

153

19

features in common

19

features in common

Enterprise Bot user ratings

Functionality

4.5

(10)

Top features

Third Party Integrations
5.0
Natural Language Processing
5.0
Virtual Assistant
5.0

eBanqo user ratings

Functionality