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Emojot

All-in-one platform for customer-centric transformation

Table of Contents

Is this product right for your business?

Find out with a

Emojot - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: March 2026

Emojot overview

What is Emojot?

Emojot is a comprehensive and customizable SaaS platform designed to enable customer-centric digital transformation for businesses across various industries. The platform focuses on enhancing customer experiences, optimizing employee performance, and streamlining operations, allowing companies to stay competitive in today's fast-paced digital landscape.

The platform offers a wide range of capabilities, including Customer Experience Management (CXM) through innovative Emotion Sensors for real-time feedback collection, Online Reputation Management (ORM) for improved online reputation, Social Listening and Tracking (SLT) to monitor, analyze, and track digital conversations, and Customer Success Management (CSM) to maximize revenue and boost customer advocacy.

Furthermore, Emojot provides Work-Flow Management (WFM) to streamline business processes, Employee 360-Degree Performance Management to foster a culture of continuous improvement, and Employee Experience Management (EXM) to create a positive work environment.

The platform also provides Customer Complaints Management (CCM) and Visitor Management Solution (VMS), which help to improve efficiency and user experience.

Analytics & Operations Intelligence (AOI) supports the creation of real-time, sophisticated dashboards featuring custom views, as well as powerful data drill-down capabilities and efficient data processing.

Emojot ensures customizability, scalability, and rapid deployment to suit businesses' unique requirements. Additionally, it adheres to various security compliances, such as GDPR, HIPAA, and CCPA, safeguarding both business and customer data. With its diverse suite of tools and features, Emojot empowers businesses to drive customer-centric transformation and achieve success in the digital economy."

Starting price

50usage based /
per month

Alternatives

with better value for money

Emojot’s user interface

Ease of use rating:

4.7

(20)

Emojot pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

3-4(5)

5(15)

What do users say about Emojot?

Emojot’s NPS ticketing system has a user-friendly interface and provides real-time analytics that make it easy to manage patient feedback efficiently.

Select to learn more

Who uses Emojot?

Based on 20 verified user reviews.

Company size

Midsize Businesses

Enterprises

Small Businesses

Top industries

Apparel & Fashion

Hospital & Health Care

Retail

Banking

Others

Use cases

Customer Experience

Workflow Management

Data Analysis

Reputation Management

Visitor Management

Emojot's key features

Most critical features, based on insights from Emojot users:

Reporting/Analytics

4.8

(9)

Data visualization

4.8

(8)

Dashboard

5.0

(2)

Real-Time notifications

5.0

(3)

Engagement tracking

4.3

(4)

Negative feedback management

5.0

(1)

Customizable templates

3.0

(1)

All Emojot features

Features rating:

4.8

(20)

360 degree feedback

(0)

A/B testing

(0)

Access controls/permissions

5.0

(2)

Activity dashboard

(0)

Activity tracking

(0)

AI/Machine learning

(0)

Alerts/Escalation

(0)

Alerts/Notifications

5.0

(3)

API

5.0

(1)

Appraisal History

(0)

Approval process control

(0)

Assessment management

(0)

Audience engagement

(0)

Audit trail

(0)

Authentication

(0)

Benchmarking

(0)

Brand tracking

(0)

Business process automation

(0)

Campaign analytics

(0)

Campaign scheduling

(0)

CAN-SPAM compliance

(0)

Case management

(0)

Charting

(0)

Churn management

(0)

Click tracking

(0)

Commenting/Notes

(0)

Communication management

(0)

Competitor monitoring

(0)

Compliance tracking

(0)

Configurable workflow

(0)

Contact management

(0)

Content discovery

(0)

Continuous feedback

(0)

CRM integration

(0)

Customer advocacy

(0)

Customer complaint tracking

(0)

Customer database

(0)

Customer engagement

(0)

Customer experience management

5.0

(1)

Customer history

(0)

Customer journey mapping

3.0

(1)

Customer management

(0)

Customer segmentation

(0)

Customer Service Analytics

(0)

Customer surveys

(0)

Customizable branding

(0)

Customizable ctas

(0)

Customizable dashboard

(0)

Customizable fields

(0)

Customizable forms

4.0

(3)

Customizable questions

(0)

Customizable reports

(0)

Customizable templates

3.0

(1)

Dashboard

5.0

(2)

Dashboard creation

(0)

Database support

(0)

Data capture and transfer

(0)

Data connectors

3.5

(2)

Data discovery

4.0

(1)

Data extraction

(0)

Data import/export

5.0

(1)

Data mapping

(0)

Data migration

(0)

Data storage management

(0)

Data visualization

4.8

(8)

Document management

(0)

Drag & drop

(0)

Drip campaigns

(0)

Dynamic content

(0)

Email campaign management

(0)

Email management

(0)

Email reminders

(0)

Email templates

(0)

Email tracking

(0)

Employee database

(0)

Employee directory

(0)

Employee onboarding

(0)

Employee profiles

(0)

Engagement tracking

4.3

(4)

Event triggered actions

(0)

Feedback management

4.0

(1)

Forecasting

(0)

Forms management

(0)

Gamification

(0)

GDPR compliance

(0)

Generative ai

(0)

Graphical workflow editor

(0)

Hashtag tracking

(0)

Health score

(0)

HTML editor

(0)

ID scanning

(0)

Image library

(0)

Individual development plans

(0)

Issue management

5.0

(1)

Keyword filtering

5.0

(1)

Landing pages/web forms

(0)

Lead capture

(0)

List management

(0)

Metadata management

(0)

Mobile access

5.0

(1)

Mobile optimization

(0)

Monitoring

(0)

Multi-Account management

(0)

Multi-Channel communication

(0)

Multi-Channel data collection

(0)

Multi-Channel management

(0)

Multi-Channel marketing

(0)

Multi-Language

(0)

Multi-Location

(0)

Multiple data sources

(0)

Natural language processing

5.0

(1)

Natural language search

(0)

Negative feedback management

5.0

(1)

No-Code

(0)

NPS survey structure

(0)

Offboarding

(0)

Onboarding

(0)

Performance management

(0)

Performance metrics

(0)

Performance review management

(0)

Personalization

(0)

Predictive analytics

3.0

(1)

Pre-Registration

(0)

Preview functionality

(0)

Prioritization

(0)

Progress tracking

5.0

(4)

Project workflow

5.0

(2)

Pulse surveys

(0)

Question library

(0)

Rater selection

(0)

Ratings/Reviews

(0)

Real-Time analytics

(0)

Real-Time data

(0)

Real-Time notifications

5.0

(3)

Real-Time reporting

5.0

(1)

Registration management

(0)

Reminders

(0)

Reporting/Analytics

4.8

(9)

Reporting & statistics

(0)

Response management

(0)

Review monitoring

4.5

(2)

Review request

5.0

(1)

Review sharing

(0)

Role-Based permissions

(0)

Routing

(0)

Rules-Based workflow

5.0

(1)

Sales trend analysis

(0)

Search/Filter

(0)

Secure data storage

(0)

Self assessment

(0)

Self check-in/check-out

5.0

(1)

Self-service analytics

4.0

(1)

Self service portal

(0)

Sentiment analysis

(0)

Skills assessment

(0)

SMS messaging

(0)

Social media integration

(0)

Social media monitoring

5.0

(1)

SSL security

(0)

Subscriber management

(0)

Support ticket management

(0)

Support ticket tracking

(0)

Survey/Poll management

(0)

Surveys & feedback

4.7

(6)

Tagging

(0)

Task management

4.8

(5)

Template management

(0)

Text analysis

(0)

Third-Party integration

(0)

Third-Party integrations

(0)

Training management

(0)

Trend analysis

5.0

(1)

Usage tracking/analytics

(0)

User management

(0)

User profiles

(0)

Visitor tracking

5.0

(2)

Visual analytics

(0)

Visual discovery

(0)

Widgets

(0)

Wireless internet access control

(0)

Emojot alternatives

Emojot

4.7

(20)

Starting from

Per month

Free trial

Free version

Ease of Use

4.8

Features

4.8

Value for Money

4.7

Customer Support

4.8

SurveyMonkey

4.6

(10.4K)

learn more

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.5

Value for Money

4.4

Customer Support

4.3

Trustpilot

4.5

(1.2K)

learn more

Starting from

299

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.4

Value for Money

4.2

Customer Support

4.2

Jotform

4.7

(2.8K)

learn more

Starting from

Per month

Free trial

Free version

Ease of Use

4.7

Features

4.6

Value for Money

4.5

Customer Support

4.5

Emojot pricing

Value for money rating:

4.7

(20)

Starting from

Per month

Usage Based

Pricing details

Subscription

Free trial

Free plan

Pricing range

User opinions about Emojot price and value

Value for money rating:

4.7

(20)

To see what individual users think of Emojot's price and value, check out the review snippets below.

“Emojot’s NPS ticketing system has a user-friendly interface and provides real-time analytics that make it easy to manage patient feedback efficiently.”

Indeera H.

Senior Manager - IT

“With user-friendly interfaces, enhanced configurability, and an integrated SMS service, this solution offers seamless functionality and flexibility”

Kamindu K.

Senior Manager - Group HR