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Kinetic
5
45
4
79
3
37
2
8
1
7
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based AI-powered ERP solution for manufacturers
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Kinetic - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Kinetic overview
Based on 176 verified user reviews
What is Kinetic?
Reviews for Kinetic come from a wide variety of industries, including mechanical or industrial engineering (11% of reviewers), electrical/electronic manufacturing (10%), and machinery (9%). The most frequent use case for Kinetic cited by reviewers is manufacturing (67% of reviewers).
What do users say about Kinetic pricing?
Some users say Kinetic offers a competitive price and appreciate the robust features for smaller organizations. However, reviewers indicate that ongoing costs, customization, and even minor add-ons can make the overall price high over time.
Starting price
Alternatives
with better value for money
Pros & Cons
Bugs and Issues
Training and Learning Curve
Reporting
Slow and unhelpful support
Kinetic’s user interface
Kinetic pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.5
Features
3.9
Ease of use
3.5
Customer support
3.3
Reviews sentiment
What do users say about Kinetic?
Reviews for Kinetic come from a wide variety of industries, including mechanical or industrial engineering (11% of reviewers), electrical/electronic manufacturing (10%), and machinery (9%). The most frequent use case for Kinetic cited by reviewers is manufacturing (67% of reviewers).
Select to learn more
Who uses Kinetic?
Based on 176 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Kinetic's key features
Most critical features, based on insights from Kinetic users:
All Kinetic features
Features rating:
Kinetic alternatives
Kinetic integrations (1)
Integrations rated by users
We looked at 176 user reviews to identify which products are mentioned as Kinetic integrations and how users feel about them.
Integration rating: 4.0 (3)
Integration rating: 3.0 (1)
Other top integrations
Kinetic customer support
What do users say about Kinetic customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Kinetic customer support.
A small group of reviewers highlight recent improvements in support responsiveness and ease of access via multiple channels.
Widespread user sentiment is that support response times are slow, with issues often taking days or weeks to resolve.
A significant portion of users report difficulty reaching knowledgeable staff, with first-line support lacking expertise.
Common user feedback mentions high support costs and a tendency to refer users to paid consultants for real solutions.
Support options
Training options
To see what individual users say about Kinetic's customer support, check out the review snippets below.
“The industry as a whole needs to improve quality and customer service.”
Mike H.
ERP Manager
Kinetic FAQs
Epicor Kinetic is a global, cloud-focused cognitive ERP solution built for manufacturers, driving profitability through real-time insights, people-centric AI, and seamless collaboration. Positioned at the core of your business applications, Kinetic leverages artificial intelligence to extract maximum value from your enterprise data, processes, and decision-making information. Purposely designed with deep industry expertise, it offers end-to-end capabilities for discrete, make-to-order, and mixed-mode manufacturers in the small and mid-market space. Kinetic supports the needs of leading manufacturers across multiple industries, including Industrial Machinery, Fabricated Metals, Electronics and High Tech, Plastics and Rubber, Automotive, Aerospace and Defense, Medical Device, Consumer Products, Furniture and Fixtures, Measuring and Controlling Devices, and more. Embrace future-ready business, digital transformation, and flexible deployment with this singular, AI-powered ERP solution. Kinetic is a carefully curated suite of software applications that effectively manage business information, offering a real-time 'single point of truth' across your organization. By integrating people-centric AI based on decades of industry expertise, Kinetic can not only streamline operations and bolster efficiency but also empower your workforce with intelligent automation and predictive insights. Our AI-driven capabilities facilitate smarter decision-making, improved profitability, and enhanced customer satisfaction. With continuous technical innovation, Kinetic adapts to anticipate and respond to changing business needs, ensuring your ERP evolves with your enterprise. For more than half a century, Epicor has specialized in manufacturing, offering industry-leading productivity solutions designed just for manufacturers. Our comprehensive solution sets reflect decades of deep understanding and continuous adaptation to our customers' unique business processes and operational challenges. Now, we elevate these solutions with advanced AI technologies, ensuring even greater performance and value.
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