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Feedier Logo

Feedier

Gamified customer engagement & feedback collection tool

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Feedier Pricing

Pricing overview

Value for money rating

4.7

/5

121

Price starts from

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Pricing options
Free plan
Subscription
Free trial

Pricing details

MAIN MODULES :

Interactive survey builder
Feedback data importer
6 channels (widget, emails, SMS, etc.)
Custom fields
Journey mapping
Visual analytics
Custom reports
Text analysis
Geo report
Feedback assignment
Actions automation
Access management

ADD-ON :

Custom API integration
Team clusters

What users say

We wanted a product which can help us gauge user feedback on our product, and it is very good for the price and features on offer.
I was lucky enough to buy a lifetime deal for Feedier, and I must say is one of the best money I have spent in the last years.

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Reviewers who mentioned pricing said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Slick, fast, beautiful and intuitive

Reviewed 3 years ago

Improve response rate for feedback.

Pros

Creates slick and beautiful surveys/feedback.

Cons

A bit expensive and has some new concepts like carriers. Wasn't sure what that was, but built in help and onboarding is great. A personal touch from the team.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Unrealiable and Really Buggy Feedback Tool

Reviewed 3 years ago

Even after months of using it, we're still running into new bugs and problems there. Our team spent literally endless hours trying to making it work - and we never succeeded fully, because of the tool's bugginess! If you're looking for a tool to gather your feedback with, keep looking. I wouldn't recommend Feedier.

Pros

The idea behind this tool is great - asking for reviews in an interactive, gamified way, and also offering a reward for submitting a survey. We loved that idea and that's why we decided to use Feedier. I also liked the design and many possibilities of sharing the survey.

Cons

We've been struggling with it for months now and it cost us completely immoderate amount of effort and time to make it work. Overall problem is mainly that there were problems with the settings - some of them were missing, in a plenty of cases there was a problem with settings loss, we were also experiencing problems regarding the integration to our WordPress website. At the end, there was a continuos problem with data extraction and that's when we decided to stop using it for good. Also, the support didn't help us much, then they stopped responding at all. What is it good for when you can't access the gathered data???

Vendor response

Hi Veronika, Thanks for the feedback and for your review. As much as I appreciate, I'd like to inform you that we reply to every ticket with care. I don't understand how you could not have received any information. Regarding the bug, I understand you are frustrated, and we take your feedback seriously. We are working hard on improving the product and removing any bug. If you ever want to get back to this, just let us know. Thanks, Baptiste.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A solid contender in the customer feedback space!

Reviewed 4 years ago

I love the survey presentation is professional, mobile-friendly, and customized to use with my clients.

Pros

I love that you can connect a sub-domain to your survey (aka carrier) so you're left with a professional looking domain like survey.acme.com. You have the option of white-labeling the survey to make it look like a custom solution (great for agencies). Feedier integrates into Zapier which opens up many possibilities for alerting team members and stakeholders and recording data. It's incredibly easy to ask happy customers to post a review on a review site like TripAdvisor, Amazon, Google, Facebook, and the list goes on. This one is the best...Feedier gives you the ability to reward your customer AFTER they submit their feedback (so you're not bribing your customers to leave a review) in the form of a voucher, downloadable asset, a coupon, etc.

Cons

There are some parts of the survey I would like to customize but currently don't have the option of altering. The language to describe what certain features do is sometimes hard to understand because they are not written clearly, therefore, it makes it hard to see the value of a feature.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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A great software for review system

Reviewed 3 years ago

We used to use Google My Business as main source of feedback which was causing issues for customers. Such as, we would send them a link to GMB then they had to log on and write a review which made feedback response to almost none. With Feedier we can just send an email and they don't have to log into their gmail accounts to write a review.

Pros

Feedier is a great little software to setup a feedback system for any business. The form creation is very easy and support is alright as well. The greatest option is white labeling which makes a business look very professional without those major logo of the software

Cons

There are some limitations on forms which require you to upgrade to a higher plan which can become very expensive for a small business like ours. Again, the current plan works out great for us.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Amazing Great Value for Money

Reviewed 4 years ago
Pros

I totally love the reward feature. It has given us great engagement. Simply put, if you are in business, you need this. Period. You going to use this tool and if you not asking for customer feedback, your business won't have a future. These guys have put something together that has flipped the feedback industry onto its head!

Cons

There are few glitches like the 10 stars being 9 in a row and then 1 on the next line on my phone but on the whole, this is really slick. The promised downloadable survey turns out to be a poorly formatted PDF with a QR code on it rather than a printable survey which suggests it takes less than 1 minute*s* to complete online.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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What a great way to get instant feedback from my clients. Ideal for improving my service!

Reviewed 4 years ago

Valuable feedback from my clients and a way of adding extra value to them.

Pros

I like that I can reach my audiences through email, sms and other ways. I like that I can create different feedback forms for each of the programs that I run. I like that I can reward my clients and get them to take action on different things that I need done in return for a reward. I also love that there's so much more to Feedier and that the possibilities are many and varied. I'm looking forward to learning how to use the program effectively. Customer support is also very efficient.

Cons

It was difficult to use in the beginning. There are some really confusing pieces to putting a carrier together. I went onto YouTube to find tutorial videos and eventually found my way around certain problems...but there were one or two things that I tried to do that didn't work and I didn't know where to turn when I faced the problem.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazing value

Reviewed 4 years ago

We have the opportunity to refine the customer experience and enhance it using the platform for feedback, recommendations, and reviews, and to share this more widely on all platforms we integrate with.

Pros

Highly adaptive and useful platform, feature rich yet simple, we have enjoyed integrating this into our various marketing and nurturing efforts.

Cons

None honestly. It is truly awesome and powerful.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Service above and beyond

Reviewed 3 years ago

From the trial period to the enrollment, they provided constant guidance to make sure the onboarding was as smooth and seamless as possible. We required some advanced integrations with our CRM (Bullhorn) and they took care of it and managed technical hick ups with grace. A dedicated project manager and a dedicated slack environment to ensure the continuous integration and communication. Team is very responsive and dedicated.

Pros

Very customizable Amazing and transparent client support Competitive Pricing Engaging look and feel

Cons

it keeps on improving so some of the most amazing features are still yet to come.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Slick UI & Get a ton more value from your current content upgrades

Reviewed 4 years ago

Have been using for a couple months and love Feedier. It's a beautiful way to request feedback from your customers. It also can be used as a lead magnet/content upgrade delivery system in exchange for feedback and it makes in insanely easy to offer incentive to your feedback request. For me at least, this used to require hacking together multiple system.

Pros

- Awesome Interface & a very unique an effective way to request feedback. Everyone uses the same method, it's refreshing to be able to offer new types of incentives so easily. - The support team is fantastic

Cons

You can't use variables in questions yet, but that feature is in development.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great solution for my surveys and customer researches

Reviewed 4 years ago

I use to have a low rate of responses that were solved after I start using Feedier. In my honest opinion, the interface + gamification helps to get the job done. I'm confident that my surveys will be much more accepted and filled now!

Pros

I really like the user interface! It's easy to create a survey and check the reports. Also, the user interface for the survey itself is very intuitive and makes the super enjoyable to be filled by the survey page visitor.

Cons

Had some troubles with the Zapier API integration to automate the responses straight t a Google Sheets, but I got a great support to look for it for me.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Fast, feature-rich and with a bright future ahead

Reviewed 4 years ago

Overall the platform was a pleasure to use, and is very affordable when compared to its peers. We were incredibly happy.

Pros

The platform is feature packed, easy to use, and just works. The product has obviously been very well thought out, and the Feedier team are incredibly responsive when contacted with questions and feedback.

Cons

When they first launched there were a few key features missing that meant we had to give it a pass. Thankfully most of those have now been integrated, and seem to be working. Would love to see this continue, and the 3rd party integrations functions grow.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Decent feedback product

Reviewed 3 years ago

We wanted a product which can help us gauge user feedback on our product, and it is very good for the price and features on offer. Support can improve a lot as a lot of bugs and queries are left unanswered even after repeated follow ups. Heavy advanced integrations and features clearly distinguish this product from others. Well done y'all!

Pros

1. Ease of use/high usability 2. Many times the product runs into bugs or becomes unresponsive 3. Super product at the price they offer it at 4. Integration with zapier and CRM, webhooks - a lot of advanced features here 5. Conditional based questioning and rewards engagement

Cons

1. Support is decent, they keep sending automated "usage" and "can we help you" emails, but take a long time to respond to actual queries/bugs 2. UI-wise the product can change by leaps and bounds, it does what it is supposed to; but as site owner, I would love much, much better UI 3. More customization - very basic customization available, need much more if 2. can't be solved

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazing tool for collecting feedback and reviews

Reviewed 4 years ago

I am most impressed by the team behind Feedier. They have been extremely responsive to the feedback and suggestions given and have already implemented most of them, and at lightning speed too.

Pros

Simplicity and ease of use Loads of features Great support Excellent value

Cons

Being new software there are a few issues here and there but the support team has been very quick to get them resolved.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great tool for taking surveys and customer feedback

Reviewed 4 years ago

- Getting speedy responses

Pros

- Affordable - Exceptional customer support - Ease of use - Interface - Flow of questions from one to another

Cons

- Reporting and analysis of responses - Different options for questions like radio button etc - To have better video tutorials

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Feedier is a cheap and flexible feedback system. I'm always impressed at how quickly it grows.

Reviewed 4 years ago
Pros

Easy to use, cheap, can be adapted to answer almost anything or for any purpose. Very friendly and attentive customer service.

Cons

I feel that they could do more to allow me to adapt emails and text messages, rather than use their default templates.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Reasonable Price of Feedback App

Reviewed 4 years ago

It is not my ultimate choice of feedback app

Pros

If you are the beginner then this is the software for you because it is easy to set up

Cons

The terminologies they use in the app, always made me confuse :)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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It brings so much value (and cash)

Reviewed 4 years ago
Pros

As soon as you know how to use it, you will start and never stop. Great: Set it once, forget it and use the results long.

Cons

It takes a bit of time till you know how to use it, but this is not specific to this tool.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy To Use And Attractive Feature

Reviewed 4 years ago

Excellent value For Money

Pros

Easy to Use and Having Very Reach Feature

Cons

Integration part Little time Taking and Tedious