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GLPI Logo

GLPI is an IT Service Management software.

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GLPI - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

GLPI overview

What is GLPI?

GLPI is an incredible ITSM software tool that helps you plan and manage IT changes in an easy way, solve problems efficiently when they emerge and allow you to gain legitimate control over your company’s IT budget, and expenses.

Starting price

19flat rate /
per month

Alternatives

with better value for money

GLPI’s user interface

Ease of use rating:

GLPI pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(19)
5(22)

What do users say about GLPI?

Utilizes GANTT model for visualization of assigned tasks, workflows and other collaborators.

Select to learn more


Who uses GLPI?

Based on 41 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Information Technology and Services
Automotive
Farming
Government Administration
Others

Use cases

Help Desk
IT Management
Inventory Management
Ticketing
IT Asset Management

GLPI's key features

Most critical features, based on insights from GLPI users:

Cost tracking
Maintenance management
Support ticket management
Configuration management
Contract/License management
Supplier management

All GLPI features

Features rating:

Access controls/permissions
Activity dashboard
Alerts/Notifications
API
Asset lifecycle management
Asset tracking
Change management
Configuration management
Contract/License management
Cost tracking
Customizable branding
Customizable fields
Customizable forms
Customizable reports
Dashboard creation
Data import/export
Data visualization
Incident management
Inventory management
Inventory tracking
IT asset tracking
Knowledge base management
Maintenance management
Monitoring
Problem management
Reporting/Analytics
Reporting & statistics
Role-Based permissions
Self service portal
Service level agreement (sla) management
Supplier management
Support ticket management
Support ticket tracking
Task management
Third-Party integrations
Ticket management
User management

GLPI alternatives

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Starting from

19

Per month

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ManageEngine Endpoint Central logo
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795

/user

Per year

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Iru logo

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JIRA Service Management logo
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Starting from

20

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

GLPI pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

GLPI Network Cloud

19

Per month

Features included:

  • Backups
  • Community Plugins
  • GLPI Network Plugins
  • Server Maintainance
  • Unlimited End Users
  • Unlimited IT Assets
  • Unlimited Support L.3
  • Updates

On-premises Basic

100

Per month

Features included:

  • + 2 Hours Remote Technical Assistance From Teclib
  • Community Plugins
  • GLPI Network Plugins
  • Unlimited End Users
  • Unlimited Support L.3
  • Up to 10 IT Agents
  • Up to 500 IT Assets

On-premise Standard

300

Per month

Features included:

  • + 8 Hours Remote Technical Assistance From Teclib
  • Community Plugins
  • GLPI Network Plugins
  • Standard Plugins
  • Unlimited End Users
  • Unlimited L.3 Support
  • Up to 5000 IT Assets
  • Up to 50 IT Agents

On-premises Advanced

1000

Per month

Features included:

  • + 20 Hours Remote Technical Assistance From Teclib
  • Commuity Plugins
  • GLPI Network Plugins
  • More Than 5001 IT Assets
  • More Than 51 IT Agents
  • Provides GLPI Network as a Package (for Debian/ RHEL/ Fedora/ Centos
  • Unlimited End Users
  • Unlimited Support L.3

User opinions about GLPI price and value

Value for money rating:

To see what individual users think of GLPI's price and value, check out the review snippets below.

“Overall this is a fantastic open source network inventory tool that is free to use and can also be used for order tracking, helpdesk ticketing and more.”
TR

Tom R.

IT Specialist

“There is pricing on cloud hosting if you like to use cloud.”
Verified reviewer profile picture

Aung H.

IT Manager

GLPI integrations (4)

Integrations rated by users

We looked at 41 user reviews to identify which products are mentioned as GLPI integrations and how users feel about them.

Integration rating: 4.0 (1)

Integration rating: 5.0 (1)

Integration rating: 5.0 (1)

Other top integrations

GLPI support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
FAQs/Forum
Email/Help Desk

Training options

Webinars
Documentation
Live Online

GLPI FAQs

Related categories