getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Hopper Logo

Combine the power of Salesforce and WhatsApp Business

Table of Contents

usersusersusers

Is this product right for your business?

Find out with a

Hopper - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Hopper overview

What is Hopper?

Hopper is the game-changing Salesforce app that your business needs.

These are our core functionalities:

Supports all kinds of media files: The application allows receiving various multimedia files (images, videos, PDF files and more)

Create objects such as contacts, accounts, leads and cases without leaving Salesforce.

Integrate with Marketing Cloud or any other system that can execute API calls to Salesforce

Keep your conversations on track by using customized tags

Schedule WhatsApp messages to be sent when most suitable for you and your customers

Create and edit templates to send to cold leads. Hopper supports an unlimited number of fields so you can customize names, account numbers, dates, and more

Assign conversations to different agents and automatically back up all conversations in Salesforce, freeing up time to identify new business opportunities.

Automate communication processes through chatbots that automate a large part of customers´ communication flow

Key benefits of using Hopper

Manage WhatsApp conversations without leaving your Salesforce Org

Supports all kinds of media files: The application allows receiving various multimedia files (images, videos, PDF files and more)

Customized Reports: Hopper is 100% integrated with Salesforce's native reports and dashboards, helping you track your team’s performance.

Mobile Support: Your team can manage conversations from anywhere through standard Salesforce mobile applications.

Automate communication processes through templates, message scheduling and chatbots that automate a large part of customers´ communication flow

Boost Productivity: Assign conversations to different agents and automatically back up all conversations in Salesforce, freeing up time to identify new business opportunities.

Starting price

18per user /
per month

Alternatives

with better value for money

Hopper’s user interface

Ease of use rating:

Hopper reviews

Overall rating

4.8

/5

4

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.25/10
Rating distribution

5

4

3

2

1

3

1

0

0

0

Hopper's key features

Most critical features, based on insights from Hopper users:

Chat/Messaging
Customer history
Customer database
CRM
Social media integration
On-Demand communications

All Hopper features

Features rating:

Activity dashboard
Customizable branding
Customer experience management
Multi-Channel communication
Personalization
Lead capture
Lead distribution
Lead management
Live chat
Multi-Language
One-to-One messaging
Pre-Configured bot
Process/Workflow automation
Real-time conversations
Real-Time data
Real-Time monitoring
Reporting & statistics
Reporting/Analytics
Surveys & feedback
Template management
Third-Party integrations
Transcripts/Chat history
Transfers/Routing
Workflow management
Activity tracking
AI copilot
API
Appointment management
Appointment scheduling
Automated responses
Automated routing
Autoresponders
Batch communications
Campaign management
Chatbot
Collaboration tools
Communication management
Compliance management
Customer support
Customer surveys
Data import/export
Feedback management
For sales/marketing
Interaction tracking
Interactive content

Hopper alternatives

Hopper logo

Starting from

18

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
LiveAgent logo
visit website

Starting from

15

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Pipedrive logo
visit website

Starting from

19

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Birdeye logo
visit website

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Hopper pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Standard

18

/user

Per month

Pro

30

/user

Per month

Hopper Bot

80

Per month

User opinions about Hopper price and value

Value for money rating:

Hopper support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base

Training options

In Person
Documentation
Videos

Hopper FAQs

Q. What type of pricing plans does Hopper offer?

Hopper has the following pricing plans:
Starting from: $18.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Hopper?

Hopper has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Hopper support?

Hopper supports the following languages:
English, Portuguese, Spanish


Q. Does Hopper offer an API?

No, Hopper does not have an API available.


Q. What other apps does Hopper integrate with?

Hopper integrates with the following applications:
WhatsApp, WhatsApp Business API, WhatsApp Business API, Meta for Business


Q. What level of support does Hopper offer?

Hopper offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base

Related categories