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Keatext

Your most impactful improvements start here.

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Is this product right for your business?

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Keatext - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: August 2025

Keatext overview

What is Keatext?

Customer-centric businesses want to know what issues are hurting their customer journey. But it’s hard to come up with a data-driven plan to address them effectively.

Keatext gives you a head start by analyzing feedback and generating AI-based recommendations on what to address first, delivered in a ready-to-share report.

Assess the strengths and weaknesses in your customer experience based on their impact on customer satisfaction.

Review issues with the most impact that are brought to your attention by AI-based recommendations.

Get an executive summary that leverages GPT’s language generation to deliver Keatext’s recommendations in a ready-to-share report.

Monitor and quickly discover trends in your customer satisfaction on a customizable dashboard.

Connect to your preferred platform like Zendesk, Surveymonkey, ServiceNow, or Qualtrics.

Key benefits of using Keatext

Assess the strengths and weaknesses in your customer experience based on their impact on customer satisfaction.

Review issues with the most impact that are brought to your attention by AI-based recommendations.

Get an executive summary that leverages GPT’s language generation to deliver Keatext’s recommendations in a ready-to-share report.

Monitor and quickly discover trends in your customer satisfaction on a customizable dashboard.

Connect to your preferred platform like Zendesk, Surveymonkey, ServiceNow, or Qualtrics.

Starting price

550 /
per month

Alternatives

with better value for money

Keatext’s user interface

Ease of use rating:

3.8

(19)

Keatext reviews

Overall rating

3.8

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend7.19/10

Rating distribution

Pros

“I got a chance to use Keatext for a client and I loved it. There are so many ways you can use this tool to get better at marketing.”

Verified reviewer

Anonymity request

“It's easy to import data and to analyze it, the learning curve is super fast as the software is well built and easy to learn. The team was also there for me if I had questions.”

Verified reviewer

Anonymity request

“I love the user interface and how easy it is to move between pages. And we can just keep clicking on the words to go deeper.”

Sarwan B.

Student

Cons

“They have blacklisted IPs of several countries which restricts potential clients from accessing their website.”

Verified reviewer

Anonymity request

“The thesaurus function is a bit annoying. Sometimes even after we merge the words, they are still visible as separate words.”

Sarwan B.

Student

“The verbatim is mainly based on keywords used in the sentence such as "Good", "bad" etc. And aren't always accurate.”

Verified reviewer

Anonymity request

Who uses Keatext?

Based on 19 verified user reviews.

Company size

Midsize Businesses

Enterprises

Small Businesses

Top industries

Management Consulting

Automotive

Aviation & Aerospace

Consumer Goods

Others

Use cases

- Not enough reviews

Keatext's key features

Most critical features, based on insights from Keatext users:

Performance metrics

5.0

(1)

Data visualization

5.0

(1)

Reporting/Analytics

4.5

(2)

Data discovery

5.0

(1)

Data connectors

0.0

(0)

Data blending

0.0

(0)

All Keatext features

Features rating:

3.5

(19)

Activity dashboard

(0)

Ad hoc query

(0)

Ad hoc reporting

(0)

AI/Machine learning

5.0

(1)

Annotations

(0)

Application development

(0)

Benchmarking

(0)

Boolean search

(0)

Categorization/Grouping

(0)

Chat/Messaging

(0)

Collaboration tools

(0)

Commenting/Notes

(0)

Customer experience management

(0)

Customer journey mapping

(0)

Customer profiles

(0)

Customer segmentation

(0)

Customizable dashboard

(0)

Customizable reports

(0)

Dashboard

(0)

Dashboard creation

(0)

Data analysis tools

(0)

Data capture and transfer

(0)

Data classification

(0)

Data cleansing

(0)

Data import/export

4.0

(1)

Drag & drop

(0)

Feedback management

4.0

(1)

Filtering

(0)

For healthcare

(0)

High volume processing

(0)

Integration into third party applications

(0)

Interactive reports

(0)

Knowledge management

(0)

Language detection

(0)

Marketing reports

(0)

Media Analytics

(0)

Mixed methods research

(0)

Multi-Channel data collection

(0)

Multi-Language

(0)

Multiple data sources

(0)

Natural language processing

(0)

Negative feedback management

(0)

No-Code

(0)

Predictive analytics

5.0

(1)

Predictive modeling

(0)

Process/Workflow automation

(0)

Qualitative Comparative Analysis

5.0

(1)

Quantitative Analysis

5.0

(1)

Reporting & statistics

(0)

Search/Filter

(0)

Segmentation

(0)

Self-service analytics

(0)

Sentiment analysis

(0)

Single sign on

(0)

Statistical analysis

(0)

Summarization

(0)

Survey/Poll management

(0)

Surveys & feedback

(0)

Tagging

(0)

Taxonomy Classification

(0)

Text analysis

(0)

Text fields

(0)

Third-Party integrations

(0)

Topic clustering

(0)

Trend analysis

(0)

User research analysis

(0)

Visual analytics

(0)

Visual discovery

(0)

Widgets

(0)

Keatext alternatives

Keatext

3.8

(19)

Starting from

550

Per month

Free trial

Free version

Ease of Use

4.1

Features

3.5

Value for Money

3.7

Customer Support

4.3

Tableau

4.6

(2.3K)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

OpenText Analytics Cloud

5.0

(1)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

JMP

4.5

(53)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Keatext pricing

Value for money rating:

3.7

(19)

Starting from

550

Per month

Pricing details

Subscription

Free trial

Free plan

Pricing range

User opinions about Keatext price and value

Value for money rating:

3.7

(19)

To see what individual users think of Keatext's price and value, check out the review snippets below.

“I got a chance to use Keatext for a client and I loved it. There are so many ways you can use this tool to get better at marketing.”

Verified reviewer

Anonymity request

“It's easy to import data and to analyze it, the learning curve is super fast as the software is well built and easy to learn. The team was also there for me if I had questions.”

Verified reviewer

Anonymity request